Massage Warehouse UK (Not USA) Avis 

I've been Massage Warehouse client for over 4 years now. I have purchased plints for my clinics and all I can say is I'm hooked to their products, the superiority of material used, whilst the prompt response from the sales team is immediate and highly supportive - making this company an obvious choice for me to work with.

I bought the Advantage Lightweight 10.5 kg massage table two years ago. I am very pleased with it. It is light, durable and suitable in size. I definitely recommend it if you are doing mobile massage.

I ordered a couch which arrived with some damage. The customer service team were absolutely fantastic in helping me resolve the problem. They went above and beyond and I can’t thank them enough! I chose to order my couch from this company because of their great customer service - and I’m so glad I did. I’ll definitely be using them again in the future. Thank you!

Quick delivery, great product and amazing customer service! Will definitely be shopping with this company again and will be recommending to others. Thanks so much Massage Warehouse UK

Very happy with the bench that we received...the quality is excellent I must say...Very happy with the service that we received...We were kept in touch at all times with the progress of our delivery...Sean was always in touch to confirm the ETA.

Exceptional service and products. I’ve used Massage Warehouse twice now from the other side of the world and will continue to use them for all our UK events. Thanks team for always going above and beyond!

My massage bed is the wooden dream bed it is high quality and sturdy. I love the accessories and handy storage shelf underneath. I have baskets to store my massage equipment underneath. The mattress itself is very plush and bouncy. My clients always comment how comfortable it is. A great investment.

Very impressed with the quality of the couches.
I have had my couch quite a few years now and it's still in really good condition.
The couch is light so that I can carry it easily but that hasn't compromised on the comfort and clients always comment on that.

Excellent customer service and went beyond normal to ensure delivery arrived before my operation.
Follow up emails to make sure all was well.

I had wonderful customer service from every person I spoke to or emailed at Massage Warehouse UK. I rented equipment for use after an eye operation, when I was likely to have to lie face down for a few days.

My initial contact with customer service was very positive; informative and reassuring. This greatly reduced the stress of a difficult medical situation. The equipment came on time, was appropriately packaged and extremely clean on arrival.

I made arrangements for the equipment to be picked up at my respite home and that was efficiently done, too. A friendly, efficient, first class service with great products. I have already recommended the Massage Warehouse to a friend and will continue to do so to others in similar circumstances. Well done to all the Massage Warehouse staff involved. I know that your customers do not all have medical equipment needs,
but you provide an excellent and worthwhile service for those who do. Thank you all very much.

Having been recommended this website, I ordered a massage table and accessories which came very quickly. Unfortunately the table was a bit too heavy and awkward for me, so called for advice.
Chris was very friendly and informative and helped me pick a different table which was promptly delivered the next day, and helped me arrange the return of the first table I'd ordered.
All in all, a very easy customer journey for me. Would recommend Massage Warehouse to anyone wanting to purchase massage equipment and speaking to them first about the best options for you.

I've bought a massage table and a massage chair from this company plus other sundries, as a student, and they've always been great to deal with, quality is great, and the prices are very fair indeed. Customer service us quick to help and respond if you have any queries, so I'll continue using this company now I've graduated and work professionally in massage.

Not the greatest experience tbh.

Tried to buy some massage table stabilisers and was not in when delivered.

There was no notification to this affect but I was still charged for the items through klarna.

Whilst when I contacted the organisation they where happy to give me a refund, they where unable to give me the item that I needed until July.

I then requested a refund but was still charged by klarna for delivery as this was not reimbursed by massage warehouse.

Overall a bad experience from start to finish and I will not be purchasing from them again.

Needed the equipment at short notice. Great people to deal with, equipment arrived promptly. Made a stressful situation a lot better. Had to do face down for 3 days and this equipment made it so much more comfortable. Would recommend this company.

Fantastic service and amazing quality massage chair
Will be using massage warehouse all my massage products
Thank you again

great customer service and very helpful and quick delivery. i have ordered many items before, i would recommend any day thank you

We have discovered that Massage Warehouse is a fantastic resource for therapists, offering everything you could possibly need in one convenient location. One of our purchase of an electric couch has proven to be invaluable, benefiting both therapist and clients alike. While we did encounter some minor difficulties due to manufacturing issues, they were promptly resolved with efficiency. Despite being a small business, they are dedicated to supporting therapists across the country to the best of their ability.

My infinity bed is over 10 years old and needed new legs !! Thanks to the perseverance of the team and photos too and fro I have the wonder ergonomic bed back in action. (So much lighter as a mobile therapist) Thank you for taking the time and getting them to me so promptly A********** service Highly recommend

I emailed Massage warehouse with regards, to a safety pin I had lost for my Portalite advantage table. I asked for the size of it, they kindly offered to send out a free replacement even thou it was myself who had lost it. My Portalite advantage table is still going strong after 2 years for my mobile massage business. Would recommend the Portalite brand and Massage warehouse as a business to use. They replied to my emails in a quick and professional manner

I bought my Body Pro Active couch in 2021. This couch is great and light. Last night one of the small cables snapped. I sent an email at 9 pm. Received a reply next day to which I had to send photos. They are going to send me a new one. Brilliant service, prompt reply and going to sort the problem for me.Thank you Chris.
I would definitely recommend this company.