Received a very quick reply to my request for some spare parts for a Earthworks maggage table having sent pictures as requested by my original phone call. This is good customer service.
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Lisez les avis des autres
I ordered a saddle chair, which unfortunately turned out to have a faulty gas spring. I contacted The Massage Warehouse, and they quickly got to work and reached out to their manufacturer. Long story... Voir plus
We had a bit of an issue with delivery of our equipment but after speaking to staff at Massage Warehouse, it was explained the delivery company were to blame. Our issue has been resolved and Massage... Voir plus
As an independent massage therapist, I purchased my last massage table from this supplier & after over 18 months - it's still as good as new! It's the best massage table I have ever bought, my fifth o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
massage warehouse offering you quality massage tables and therapy equipment including massage table accessories and supplies at very affordable prices
Coordonnées de contact
6 Enterprise Centre, Tonypandy Enterprise park, CF40 2ET, Tonypandy, Royaume-Uni
- 01443 806590
- sales@massagewarehouse.co.uk
- www.massagewarehouse.co.uk
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I hired equipment following eye surgery…
I hired equipment following eye surgery to enable me to posture comfortably for 5 days .
The service was excellent . As I have difficulty with my sight a lot of the ordering ect was done over the phone . Such kind, helpful staff who went out of their way to make it as easy as possible . The equipment was well maintained , clean and well packed . Very good instructions on how to use . Made 5 days head down much more bearable and comfortable and I am sure aided me in my recovery.The message asking how I was getting on after surgery was such a supportive gesture and greatly appreciated . The cost to hire the equipment was very competitive .
The collection service was equally as smooth .
Thank you all very much
First class couch
The website gave in depth information regarding the benefits of all the massage couches for sale, therefore I was able to choose the, 'right', couch for me. I was emailed and given the option to cancel or change my order when the conflict in the middle east caused a hold up with delivery. I chose to wait and I'm pleased that I did, the couch is superb. Thank you Massage Warehouse UK
I’ve now waited 6 weeks for my massage bed!!!
I ordered a massage bed on 2nd of September, I wanted the teal one (one of my brand colours) that had a note that it was out of stock & would be out for delivery from the 30th September. I then proceeded to sell my current massage bed with other bits of equipment that I was replacing. 2nd of October came and I still hadn’t heard anything about my order, no email, NOTHING! I look on the website to see that the same bed is now saying out of stock until the 18th of October… I then call to be told sorry I’ve been missed off the email communication but there is a big delay a big shipment that delays back to June. Now thinking about it if it was that delayed why would they continue to let customers purchase out of stock items if they are months behind & cannot provide basic communication. As I have not been able to provide treatments to my clients for over a month now I had to take full time hours in my customer service job. I called up last Monday (14th) to see when I would be receiving my order to be told the shipment will be here this week and I would receive an update and tracking information on the 18th which is today. No communication again, I would avoid buying anything out of stock from this company as they clearly cannot deliver what they say, so disappointed as I’ve told my clients that I could book them in next week but will now have to let them down or purchase another bed but I’m struggling to find the same style and colour😢.
Very good massage table and excellent…
Very good massage table and excellent customer service. One part that happened to be damaged was replaced quickly and without any fuss. A very reliable company
This supplier is awsome
This supplier is awsome! I have my mobile couch and and selection of accessories from Massage warehouse. I had been in touch with customers services on several occasions in regards of spare parts and i always got great reply, on time and very friendly and not "uptight" but really colleague to colleague response and always sort out all my queries. Highly recommended 👌
The service and support I receive from…
The service and support I receive from massagewarehouse is always excellent .
They always get back back to you quickly and any problems get sorted immediately .
The customer service is excellent as the quality of the massage beds
Massage Warehouse - always supports me!
I have used Massage Warehouse on many occasions for my Sports Massage business, including 2 high quality massage beds, face covers, waterproof mattress covers, cotton bed covers, replacement armrests, face cradle cushions and even new feet for the very well-used massage beds which they made time to source for me...!
Massage Warehouse has always been very efficient, courteous and keeps me in the loop as to when my purchases will arrive. They always arrive on time and in great condition. Thank you, Massage Warehouse: I intend to remain as one of your customers for as long as I am in business!
Simon Trick, Real Touch Massage
The Massage Warehouse is where I…
The Massage Warehouse is where I purchased my Portalite Delta II massage chair. The couch has performed admirably, and every one of my clients has commented on how comfy it is. My order was expertly processed and delivered by Massage Warehouse.
The customer support is excellent. They were courteous and quick to respond. Chris has been incredibly helpful and fantastic. He assured me constantly and worked very hard to find a solution to my issue.
I highly recommend this company for all your massage couch needs. -Suzy
I have bought few items from Massage…
I have bought few items from Massage Warehouse including a massage bed which is amazing and my clients love. I’m always happy with products and customer service is always very helpful. Few times when I wanted to buy some hygiene products they were out of stock but I guess I was just being unlucky then. Overall I do recommend.
Friendly, helpful service, huge selection of everything you could need as a massage therapist :)
I have been using massage warehouse for years, purchased my table, bought sheets, waxes and various supplies. I have always found them extremely helpful, they took time to answer all my questions on the phone and deliveries have always been timely. Highly recommend Massage Warehouse, it's so great to have a company that caters so specifically to massage therapists and offers such a wide variety of products. :D
Hiring equipment post eye surgery
I hired the table top head unit and the mattress attachment to aid with 'posturing' following vitrectomy surgery. Both pieces of equipment arrived neatly packed, spotlessly clean and with full instructions. They were so comfortable to use.....much better than resting my head on my arm on the edge of a table, which is what had been suggested to me. I would thoroughly recommend this company for anyone undergoing eye surgery involving posturing. Customer support couldn't be faulted and the units were collected from me when my rental period finished. Highly recommended thank you .
What a great company
What a great company! My first time ordering from massage warehouse.
Quick delivery, high quality product and brilliant customer service! I will be using them again in the future.
Highly recommend!! Thank you.
I love my Earthworks Touch Plus! massage…
I love my Earthworks Touch Plus massage table. It's very well made, sturdy and very versatile as it comes with an adjustable back rest which comes in very handy with reflexology work. I always get great feedback from clients about the comfort of the table especially the head and arm rest which provides good ease working on rotator cuff muscles. Height adjustment for the legs are super convenient and easy to operate in a jiffy too! Plus I love the fact that the table narrows slightly towards the middle so it'seasier to move in closer to the client for excellent contact.10/10!!
My experience with the Delta-Lite 2 table
I purchased the Porta-Lite Delta massage table approximately 3 years ago and am very happy with it. It has held up nicely! The reason I bought it was because of its weight, durability, and aluminum frame. As a chiropractor/acupuncturist it has served my needs well. I searched many tables before I found yours and payed extra for the shipping to the U.S., but it was well worth it! After 3 years I called the company about replacing one of the rubber feet and they responded very quickly. A great purchase and I highly recommend this table and company.
Dr. Bruce
Second to none, stop searching and give them a call
Second to none customer service, which was essential at such a difficult time for our family. Everything that Chris and latterly Sean advised would happen/they had arranged, happened & arranged brilliantly. My Father In Law needed to posture for two weeks after an emergency eye operation.
The equipment facilitated this, he would never have been able to achieve it without it. I can not recommend the company highly enough. Thank you from the whole family.
Great over-the-phone customer service
Great over-the-phone customer service! We needed m.tables urgently for a football team and DHL had a bug in updating the tracking system. The Warehouse managed to contact the courier right away and find my parcel right away! The massage tables were delivered and the hotel accidently hid/misplaced them. Thanks, Shawn for your help and kindness and thank you warehouse ground team for being on it.
First time purchasing from massage…
First time purchasing from massage warehouse. A great company with timely response and quick delivery. Will definitely be ordering from them again.
Their customer service is amazing
Their customer service is truly brilliant. Kind and prompt with their responses. Chris has been an amazing and helpful employee. He resolved my problem with lots of devotion in his job and always reassured me, offering me the best advice. For me as a therapist, this meant a lot! - Mihaela
Great experience with fast and helpful…
Great experience with fast and helpful customer service. The team was very responsive and solved my issue quickly even a couple of years after purchasing the bed.
Perfect company to buy your all massage…
Perfect company to buy your all massage therapy essentials from. Brilliant customer service
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