Moises. Moises was so helpful in guiding us through the different watches that we had our eyes on. He was knowledgeable and enthusiastic and an absolute pleasure to work with. Will definitely deal wit... Voir plus
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Moises. Moises was so helpful in guiding us through the different watches that we had our eyes on. He was knowledgeable and enthusiastic and an absolute pleasure to work with. Will definitely deal wit... Voir plus
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The website was easy and straightforward to use. The purchase was quick and secure. Delivery was very fast (2 days). I received contact within 24h from reaching out. The team contacted me respec... Voir plus
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Mayors Jewelers has always been our first choice for fine jewelry and watches, and Kiki made our recent experience truly exceptional! Her knowledge, genuine care, and attention to detail made us feel... Voir plus
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My experience was made great because of David Rosado, who provided top tier service and ensured the gift arrived on time. Turned out to be way ahead of schedule!
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I wanted to order an item online for Father's Day. Customer service told me it would be best to pick it up at a Mayors store (20 miles from where I live), and assured me that the Mayors store had several in stock. When I arrived at the store, they had none. I called customer service to express my disappointment and was assured that I still had time to order it online for arrival before Father's Day. In fact, I was promised overnight delivery. It has now been 4 days and there is still no tracking information beyond "label created". Sadly, Mayors has lost my confidence and trust in their business. Needless to say, I do not plan on purchasing anything from Mayors again.

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Mayor's staff know their business. They are professional, helpful and easy to work with. I would not go anywhere else.

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I ordered a watch for my father for father’s day and it arrived within a day and beautifully packaged as a gift when I didn’t even ask. So loved the work that was put into the package! Thank you!

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Thank you ecom team for processing the order so fast! I placed it Tuesday and Wednesday it was ready to pick up at the store. Such a great online experience and I love my new watch

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Everyone in Jacsonville office are so helpful. Thanks for Varsha and Carolina.

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We keep coming back time & time again because of Maggie! She knows our style & is more than happy to help with any request. She found my perfect Rolex to add to my new watch obsession. Chris is always there to chat with & ask for expertise as well. Maggie is the BEST!

Réponse de mayors.com
Mayors can improve by fully inspecting the item to ensure there are no defects before handing it over to the customer at the local store where it is collected by the customer even for items ordered online. This will avoid customer disappointment with Mayors and with the brand of the item purchased.
Update 6/26/2026: Mayors can also improve their refund process. I returned the Cartier watch on 6/17/2026 after getting it at the Mayors Tampa International store on 6/16/2026. I'm still waiting for the refund which was supposed to be completed within 3 to 5 business days. I called Mayors today and I was told the return has been confirmed but the refund has not been initiated yet.

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Deliver information lack, no any update. Seems not in stock item.

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I asked to purchase an extra half link and a sales rep emailed me back and said LONGINES would be sending me one directly free of charge.

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Quick shipping and friendly associates who helped with the order on the phone

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Always high class service and merchandise. Mayors is an exemplary jeweler. The Tissot is impeccable. Will always go back to Mayors for my timepiece needs.

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Wildly fast overnight shipping in a presentation grade box, extremely well packaged, for no added cost on a sub $1000 watch? Pretty extraordinary service.

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1st time purchase watch was shipped quickly and arrived perfectly packaged. Thank you guys for the seamless purchasing experience.
Thank you

Réponse de mayors.com
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