AVOID
Unfortunately not a great place to buy a used car. I went in last week placed a deposit on a 7 seater, all looked good , fresh mot on 9th July “service” yet on the drive home. Which was 5 minutes, warning lights coming up on the dash board, also illegal to drive at night due to reg lamp lights not working which would have failed MOT, somehow it still passed. Also 12V lighter completely pushed in. Not useable.
Yes I appreciate they did issue a full refund. So I’m not out of pocket but only had car for 45 minutes before returning. On AA website price was listed as £3,990 they said they would respect this, which then came back and said the seller of the car wanted £4,300 which we was happy to pay. Oervall a horrible experience, out of pocket for insurance as only got a part refund, and also had get two taxis home with 3 children because we were now carless.
They didn’t once offer to fix the car or our problems once we returned, yes they offered a full refund, and then we’re making comments about how good it was of them to refund us so quickly, to which I stated it was my statutory rights to take a broken unsafe car back.
We then were left outside in the forecourt with a 2 month old baby, and two other children whilst we had to order two separate taxis to get home as we were now car less and stranded . NAZ couldn’t care less and just watched from inside the showroom. Zero compassion, we also lost money on our insurance as we only could get a part refund.
Also the broken car zafira has gone back up on their website and other 3rd party dealers….yet this all happened Sunday, so unsure how they fixed it.
Last thing I will add they kept repeating they’re religious and god would never let them mess around with a family.
Avoid at all costs
I’ve also rang up Mb cars today to cancel the tax, to make sure I’m covered they’ve called me names on the phone “saying they don’t appreciate me S***ing of the business that they don’t need “b***h customers like myself. AVOID AVOID. he also said he did me a favour refunding me, when I had very right to return a car that was faulty within 30 mins of driving it. Also the MOT they used was clearly fraudulent LUCK NOW, as if it had been done correctly the car wouldn’t have passed the MOT. conman hiding behind religious beliefs to act as good people.
12 juillet 2026
Avis spontané