MDP Supplies Avis 

Excellent customer service, fast and reliable.

Easy to use website, good prices. I use the swansea store and must comment on how friendly and helpful the boys who work there are. A credit to your team. Da iawn!

Customer service contacted me after I visited one of their branches. I think the staff member got their wires crossed or used the wrong word (discontinued) and I thought a product I use regularly had been discontinued. I contacted the manufacturer direct who contacted MDP, both assured me this was not the case and it’s possible that particular store might just not be physically stocking the product anymore, as they’re a smaller store. Besides this, delivery has been fast and slitting has been done without fail. No complaints, oh actually, maybe a search bar on the website haha

From start to finish the whole experience was incredibly easy. Carly was so fast with replies to questions and shipment arrived within 2 days to Ireland. I ordered 2 x 5m rolls and got sent 1 x roll of 10m which was incredibly helpful. Cannot fault them at all. Would highly recommend. And I could not praise Carly enough for her help and swift replies.

Great customer service received from Carly thank you

I have dealt with MDP on a number of occasions, and have always found them to be very helpful, providing sound advice and very prompt service!
It is often said that there are no stupid questions - that is certainly true as far as MDP are concerned, all are answered with courtesy and understanding, which is always refreshing!! Erin was very helpful with my latest enquiry, which put me on the path to a solution - great stuff!!!!

Service is fantastic at stoke depot. The staff are very friendly and polite.

Lenny and Dave make this a happy environment they are all so very helpful I can't praise them enough

Superb customer service and great products.

Genuinely great products. I use MDP Supplies for all my vinyl needs and they have never failed to deliver. The customer service has been excellent, with Carly being exceptionally helpful! Thank you.

Always a great experience using MDP,
delivery always fast, quick to respond to any queries and customer support is top notch if there's ever an issue,

I had a great experience with MDP Supplies’ customer service. Erin L. handled my query with a high level of professionalism and resolved the issue quickly and efficiently. Her prompt responses and clear communication made the whole process smooth and stress-free. It’s refreshing to deal with someone so attentive and solution-focused. Highly appreciated.

Awesome service as always. Erin went above and beyond to make sure I received my parcel safe and sound and the products are excellent as per usual. Always recommend them to our customers as they couldn't be more helpful.

The staff at MDP are amazing , nothing is ever to much trouble , great products and great prices

One of the best customer service you'll find from any print company.

Amazing company and excellent customer service they always go above and beyond I wouldn't use anyone else thank you guys keep up the outstanding work you all do ✨✨✨

I purchased an update for a Silhouette Cameo machine from MDP Supplies in the UK . There was a slight problem with it . I contacted MDP and spoke to a very nice person named Erin ,absolutely brilliant in every one of my 3 calls . Talked me through everything brilliant!!! Thank you Erin . Wouldn’t hesitate to recommend.

I contacted this company to confirm the internal dimensions of a box, to ensure my item would fit.

Despite requesting internal dimensions in multiple emails, I was repeatedly given other measurements i.e. external and flat box measurements, which didn’t answer the question.

When I phoned to clarify, I was asked to refer to the emails (which still didn’t provide the information), and in the following call I made, the phone abruptly closed shortly after I began explaining that I was looking for the internal dimensions.

Eventually, I received the information I needed, however the way my query was handled left a negative impression.

Aside from Neil, who was respectful, the customer service I experienced was disappointing and, at times, dismissive and unprofessional. Based on this, I would not recommend this company.

Excellent customer service from carly ,great asset to the company she was a pleasure to deal with

Amazing customer service especially Erin. Thank you so much had a request regarding a discontinued item and Erin was able to advise and come to my project rescue!
Thank you so much!