Medical Travel Shield Avis 

I was recommended MTS prior to going for my surgery abroad. I needed to stay an extra couple of days and email MTS to inform them, I received a prompt response from Laura with advice on what I would need to do next. I put in my claim a few months later and again, Laura responded quickly, confirmed I was eligible, gave me my calculation and all was sorted! Very satisfied with the service.

Faultless! This company went above and beyond to help me with my claim (especially Maureen who was extremely helpful and understanding and her communication was excellent and commitment to getting my case sorted was exemplary) I would not hesitate you recommend.

Very easy process. Heather went above and beyond to get my claim pre approved with very little notice. She was extremely helpful. Simple process just 1 form to fill in and a few evidence documents. Payment was sent within 3 days of me completing and sending forms. Definitely an insurance worth having

An insurance company's rating has to be based not on how easy it is to take out a policy, or even the price of the policy (all important, of course), but what happens when something goes wrong.

I unfortunately had to make a claim recently to go back for revision surgery and they did not make me go through hoops or question the surgeon's assessment that a revision was necessary - the reimbursement process for my expenses was transparent and simple.

I was paid within ONE day after sending in all my receipts. If only they did home insurance!

Getting insured with Medical shield was very easy and gave me peace of mind, fortunately I didn’t have any problems so didn’t need to contact them, non the less, I was happy with the cover offered

Do not trust this company. I contacted them in January to get a claim form . I could not open link. I rang and spoke to them and they said not to worry I would receive it. I’m now in Lithuania, post revision surgery sending e mails. Louise from claims is saying she’s not receiving my emails. Now saying because I don’t send proof for a clam before I left UK I’m not covered. I said pull out the recording of me telephoning saying I couldn’t open email but so it’s in their favour they don’t record phone calls . I’m not the only one here at the clinic 2 other patients have had no pay outs so everyone is going to agree to warn other people on nordes Facebook not to use them . The emotional stress I’m feeling is overwhelming.

Took a medical travel insurance out for me and my daughter for turkey dental treatment good company

Easy to aquire on line , Great to have the reassurance of the right insurance !

The policy was simple enough to take out - not had to use it fortunately so far, but felt better for having the cover if needed

Excellent service and value

Easy to book and understand.. no hassle and very friendly staff to help with any questions

Easy to sign up for 2 people thankfully never needed to use it & covers for return travel

Having piece of mind when travelling abroad for cosmetic treatments.

Excellent ease of use for recent travel for surgery

I have not had any issues so far

I was very confident traveling to Turkey for dental work once I knew that I had my medical travel insurance. It was very helpful to my confidence to know that just in case there would be any problems, having insurance meant that I would have access to addressing them. So far, I have had no issues, but was very pleased when Medical Travel Shield contacted me on my return to see if I needed to make a claim.

I just returned from a second visit to WestDent Clinic in Izmir, Turkey.
The first trip was for full mouth extractions, the installation of 12 Zirconia implants (6 upper jaw, 6 lower jaw) and gums stitched over the implants to help Osseointegration.
The second trip was for the final treatment, including the installation of 24 Zirconium crowns.
I made sure to get the correct travel insurance beforehand, and used Medical Travel Shield for both trips.
I would highly recommend taking out the correct insurance when traveling abroad for elective medical treatment.
It is definitely worth it for the piece of mind it provides.
I would definitely recommend this company to anyone!