Did not receive my product at all! Current disputing the charge. 4 days after the order confirmation the status was still “new” and they never sent it and just sent me a survey
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Lisez les avis des autres
I would recommend them to anyone who has a catheter. I used to have to wait until my Doctor had a opening to change my catheter. Then I switch to have a home health nurse come and change it, but I did... Voir plus
So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... Voir plus
Needed syringes for my B12 injections, Current store said they could not get them anymore and this has been ongoing for 1 year. I finally searched the internet and found MedOnTheGo, searched for what... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
Coordonnées de contact
Etats-Unis
- www.medonthego.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 4 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Réponse de MedOnTheGo
Fast shipping and great customer services
Ordered wrong size syringes. Called and they swapped out the sizes with no questions. Received them within a couple days. Fast shipping and exceptional customer services. This will be my go to for syringes from now on
Ordered 2-3 day delivery took 7 days…
Ordered 2-3 day delivery took 7 days when i urgently needed it
Legit, helpful, efficient!
Critical shipping delay
I believe that this was weather related but I paid for expedited shipping and it did not come in time. So money wasted on the product and the shipping commitment. I was leaving town and paid to have it delivered before I left.

Réponse de MedOnTheGo
My order was cancelled by the company…
My order was cancelled by the company with no correspondence or reason given. Not shippped.
Horrible service.
Still waiting
So far my experience has not been great. I ordered the catheter over a two weeks ago and paid extra for 3-5 day shipping. As of today, 2/21/25, I have not received order.
No me enviaron el producto que por…
No me enviaron el producto que por agotado, cuando uno va a comprar deben saber de su stock,para no ofrecer lo que no tienen,
Fast shipping
Fast shipping! Placed my order then tried to figure out another place to get my supplies. I figured it would take a week. 2 days later I got my supplies. Very fast and great pricing. Will be reordering.
Not my first experience with MedOnTheGo and definitely will not be my last! Great business!
Return customer to a company who meets the needs of caring for family member's medical needs. Great prices, fast shipping. Highly recommend.
my order came surprisingly fast!
They sent the wrong product and did not issue promised refund
They sent the wrong product. It was a replacement for the product I wanted, but they had the picture of the product I wanted, Diabet-X Skin Therapy, along with another photo, so it was quite ambiguous and I did not see it at time of purchase. When I received the wrong product, I spoke to the supplier and he said he would issue a refund. After three weeks and more contacts by me (two phone calls where we spoke, plus an email), he did not do so, so I contacted PayPal and got a refund that way.
Got exactly what I was looking for…
Got exactly what I was looking for SUPER quick, I will 100% be buying again for as long as they are in business!!!
No notification of product shipping.
The product arrived within the expected timeframe, and it was the correct product and count. What I didn't like was no notification of when the order shipped, or when it was expected to arrive. This was stressful since I was running out of one of the 2 items ordered.
Highly Recommend this company!!!
My experience was great because the on-line ordering was easy and stress-free. I didn't receive my order before the survey was sent so I called. The agent was most helpful and assured me my order would be there on the specific date, which it was. The product was exactly what I needed and I'm very please. Thank you and I will be ordering from you again in the future.
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