Meridian Mortgages Avis 

Costas has been amazing, he answers any questions I have and ensures that I understand everything he is explaining to me. Would 100% recommend him!
Thank you

I would like to give Penny and Jayshri a massive thank you for going above and beyond in helping me get my mortgage. Penny and Jayshri kept me updated throughout the whole process and answered any questions I had. Thank you so much. 😊

0 stars! What a waste of my time!

We had a truly frustrating experience with Meridian Mortgages. While Nick initially gave a good mortgage presentation, after that point, the service completely fell apart. Once we were handed over to Elise and Rebecca for the admin process, it became clear there was a serious lack of coordination. Neither seemed to know what the other was doing, and we constantly had to chase them to get even the simplest tasks actioned.

To make matters worse, when we tried to contact Nick again for clarity — both by phone and email — we were completely ignored. There was no follow-up, no support, and no accountability. It felt as though once the initial presentation was done, they completely lost interest in helping us.

Buying a home is stressful enough without this kind of poor service. Unfortunately, we cannot recommend Meridian Homes to anyone looking for a smooth, professional experience.

Five-Star Review for My Mortgage Advisor Penny and case manager Jayshri!!

I cannot recommend Penny and Jayshri highly enough! They have made the entire mortgage process smooth, stress-free, and surprisingly enjoyable. Their knowledge of the market, attention to detail, and commitment to finding the best possible deal for me were truly impressive.

What stood out the most was their clear communication—every question I had was answered quickly and thoroughly. They were always one step ahead, proactively handling paperwork, coordinating with the lender, and keeping me informed at every stage.

Thanks to their guidance and support, I felt confident and informed throughout the process. Truly a five-star experience!

I would highly recommend Meridian Mortgages. Penny Bennett my advisor was super amazing and gave 110% excellent customer service. I felt really looked after from the start and throughout the process, lifting all the pressure in what is otherwise deemed probably the most stressful time of anybody's life. So a big thankyou Penny, and I appreciate your continued support.

There are not enough positives to describe my experience with Nick Egan from Metro Finance and Caitlin Appleton from Meridian Mortgages during my mortgage process. It has been a long drawn out process (through abortive sales and purchases) but they have gone above and beyond to assist me. Their dedication and personable manner is nothing short of superb and I don't think they could have done more if it was their own mortgage. They were determined to help me and it felt like they would not stop until they found a way. I cannot express how grateful I am to both Nick and Caitlin and thanks to them I finally completed on my new home yesterday. This would never have happened without them. I would never go anywhere else for mortgage advice and will recommend anyone to them. They are both amazing at what they do! Thank you again Nick and Caitlin!

Penny Bennet from Merridean mortgages was my advisor and I couldn’t have asked for anyone better. Highly recommend

AVOID USING, Will never Reccommend or use them Myself ever again after how they have dealt with my family, absolutely unproffesional and Rogue on day of appointment cancelling as they dont look at documents properly then waiting over 2 weeks to state they dont want to deal with us, rude and unproffesional emails, do not respond or reply. STAY AWAY FROM MERIDIAN and STAFF CALLED ANTOINETTE McCOOK.
Theres better service out in Market, who shall Provide better Service and NO FEES.

I cannot endorse Vicki and the service she provides highly enough. It was swift, efficient, there was proactive communication throughout and I got the offer I was looking for. I would not hesitate to recommend the service to anyone looking for similar advice.

We’ve had a fantastic experience with Emma. She made it so easy especially when we thought our case might be more complex. I recommend Meridian.

Absolutely fantastic service from Jab Hussain on my remortgage! He made the whole process so easy and stress-free, explaining everything clearly and keeping me updated throughout. Super easy to chat to and get along with, which made the experience even better. Professional, efficient, and genuinely cares about getting the best outcome for you. Couldn’t recommend highly enough!

Massive thank you to Penny. So grateful with the things she has helped us with, true asset to Meridian.

Although at first, the processing appeared to take long, this suddenly changed. The change I would say was due to having supplied Emma M with all the information and documents that were needed. From here onwards, everything went very smoothly. Emma M was very responsive, kept us informed as well she gave us good advise.
I would not hisitate recommending anyone to work with Meridian Mortgages in particular and Emma M specifically.

I spoke with an advisor called Dawood who took the time to go through all of my options with me and was very honest throughout the process. This was fantastic as I had just experienced a negative phone call with a provider and was feeling very wary of speaking to anyone about life insurance over the phone. He was pleasant, positive and informative! Thank you!

Excellent from start to finish! A massive thank you to Penny who helped us so much, getting everything in place and assisting with choosing the right deal, would highly recommend to anyone.

Emma theaker organised my remortgage and made it the easiest smoothest process for me, I didnt have to do anything. She called when she said she would and was always professional and pleasant. I went with meridian on my original mortgage application 5 years ago and again now for remortgage and wouldnt hesitate in recommending them to others.

Following our mortgage confirmation which was processed well, we were contacted to have an optional further meeting to discuss our insurance options. Explaining that this is something we have put in place privately was not good enough for Meridian and Ben sent us passive aggressive emails that were not upfront and clear implying we were at fault for not pursuing this through the company. This has completely tarnished our view of the company and for the unprofessional handling of this part of the process we would not recommend this company and will never use them again.

Emma Morley was a star in providing us with an offer swiftly and communicated well through out the process and beyond.

I was serviced by Vicki Collings-Cramp whom was happy to answer any and all questions I had. They worked around my schedule and was happy to consult over online video meeting. Even though they are commission based, you can tell they are there to help you get the best offer and provide unbiased advice.

I couldn't fault penny Bennett on my journey to apply for a mortgage as a first time buyer. She helped me through thick and thin in getting what I need on peperation to buying a house..she went above and beyond her roll/duties to look after me on getting things complete. Thank you very much penny on making it easy, swift and stress free. Making my dream come true I one happy chap.