MesmerEyez Australia Coloured Contact Lenses Avis 

653
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Have been a regular customer for a couple of years, product is good quality and never have any issues. Delivery is always prompt. Stock is always available and many types to choose from. Happy returni... Voir plus

Noté 5 sur 5 étoiles

Really good quality lenses, super comfortable and opaque! I usually order the 3 month mini scleras for cosplay and the price is really affordable and they look amazing. They also run deals and discoun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ok lenses are great, they arrive quickly and there's a million to choose from. I've settled on 50 shades grey for my brown eyes just because I think they don't look too fake, but do look somewha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have purchased coloured lenses from party shops that do costumes and they were uncomfortable & made my vision a bit blurry. These lenses do neither! Comfortable and very easy to wear. They are al... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de cosmétiques
  2. Fournisseur de lentilles de contact

Écrit par l'entreprise

MesmerEyez is the worlds No.1 eye colour change brand. A British brand now distributing from Australia. Seen in Vogue & London Fashion Week. Our Mission at MesmerEyez is to be the company that best understands eye colour change. To lead, innovate and bring our customers the most comprehensive choice with the best quality and comfort.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

653 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(653)

31 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

fast delivery

fast delivery, good color in my eyes.

21 novembre 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Tan,
We are so glad you had a great experience with us.

Noté 5 sur 5 étoiles

Impressed

I have purchased coloured lenses from party shops that do costumes and they were uncomfortable & made my vision a bit blurry.
These lenses do neither! Comfortable and very easy to wear.
They are also done so subtly that rather than completely and obviously change your eye colour, they enhance & modify your eye colour almost imperceptibly.
These are definitely a winner & I highly recommend them.

20 novembre 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Lolly, Delighted to hear you are enjoying your lenses. Thank you for your support. We truly appreciate it.

Noté 5 sur 5 étoiles

AMAZING CUSTOMER SERVICE

My original order did not arrive within the estimated 3-5 business days timeframe. I contacted the team and Mo organised to process my refund if my order did not arrive within a week. Although I was a little disappointed with not receiving my order, Mark got in contact with me straight away and organised to send my order via express; free of charge which shows how much they’re willing to help their customers out when things don’t go to plan. I understand that it can be frustrating when external agencies don’t deliver the parcel but Mark and team are exceptionally helpful and always go the extra mile to ensure client satisfaction. Thank you Mark for your assistance.

18 novembre 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Pip

Sorry that the originals didn't arrive :(

We offer a free shipping option (not many people do that anymore) and we state that it is not tracked and that is the option you went for.

99% of them make it but there will always be some that Aus Post lose unfortunately. If the originals don't make it then we always offer to send them again free of charge.

Once a refund has been actioned then it's over to the bank or PayPal to get the money back to you so that's out of our control.

I'll drop you an email to see if we can still help you out and have a wonderful day.

Thanks, Mark @ MesmerEyez
0402 526 621

Noté 4 sur 5 étoiles

I was refunded

I did my order for halloween in October and never received it. The next day after writing a review in Trustpilot the company apologised and refunded me the money of my purchase that was lost by the delivery company.

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Customer Service

My original order went missing as it was for work I was a little stressed. The own VERY QUICKLY and very kindly put my order in an express post package and I received it just in time. I was ever so grateful for his very thoughtful customer service and his willingness to help me in a bit of a jam. Amazing contact lens too, perfect fit and so comfortable for my client 😁

7 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I couldn't get them in

I couldn't get them in. Tried for an hour.

18 octobre 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Mark

Sorry to hear you struggled to get them in :(

Lens in general can be a bit tricky to get in if you're new to them.

Will drop you an email now to get this rectified :)

Thanks, Mark @ MesmerEyez
0402 526 621

Noté 5 sur 5 étoiles

Thank you

Great lenses, great service

19 août 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Leigh,

We’re so glad you had a great experience! Thanks for choosing us

Noté 5 sur 5 étoiles

Awesome as usual!

Awesome as usual!

23 juillet 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Melissa,

Thank you so much! We're thrilled you love your purchase.

Noté 5 sur 5 étoiles

A Heads-Up on the 'White Blind' Lenses

Just got the "White Blind" contact lenses, and honestly, I wish there was a bigger warning about how they totally blank out your vision—definitely only good for photos and not for moving around.
That said, the delivery was quick, and the customer service team reached out after seeing my initial review. They were super helpful, offered to send a different pair that won't impair my vision, and are looking into making the warnings clearer on their site. Appreciate the quick response and care from their team!

19 juillet 2024
Avis spontané
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Maria

The Blind White contact lenses cover your pupil which makes it really hard to see.

We do say this in the product description '*The lenses cover your pupil and therefore blur your vision. Do not drive when wearing these lenses and be careful if you're going outside.' but we will see if we can make it a bit clearer to avoid this in the future.

Edit: Glad we managed to get this sorted for you Maria :)

Thanks, Mark @ MesmerEyez
0402 526 621

Noté 5 sur 5 étoiles

Love these so much bought another pair

Love these so much bought another pair, the colour is true to what you seepn the internet, easy to apply and fit perfectly.

25 juin 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Maria,

Thank you so much! We're thrilled you love your purchase.

Noté 5 sur 5 étoiles

Great service

Great service . Speedy delivery.

17 avril 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Michael,

We’re so glad you had a great experience! Thanks for choosing us!

Noté 5 sur 5 étoiles

Love the range of colours

Love the range of colours, prices are fantastic and the shipping was incredible fast,
Thx you 😊😊

17 avril 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Layla,

Thank you so much! We're thrilled you love your purchase.

Noté 5 sur 5 étoiles

Great delivery

Contacts are great, and it was amazing to support an Australian company! After my order it took about 2-3 days to arrive, just amazing service :)

19 février 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Rebacca,

We’re so glad you had a great experience! Thanks for choosing us!

Noté 3 sur 5 étoiles

Be careful with the showcase photos

Lenses fit great and are extremely comfortable in eyes I can forget they're even in! Have worn a few times although I feel the colour doesn't look as how it came across in the images on their website. I do have blue eyes originally and was wearing a different shade of blue on top which may have amplified it but I am quite disappointed.

Edit: Hey Mark, thankyou for the reply. I couldn't figure out how to reply to your message so hopefully this works. Order number should be under the name Ben Fulton

Second Edit: Sorry haha, hopefully you see this edit
Could you please let me know what email it was sent to? I'm not sure which email was used when placing my order, may have used my work one as cant find the email!!
Thankyou

28 janvier 2024
Avis spontané
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Edit: Hi Ben you can email Support@mesmereyez.com.au and we will get this resolved. It looks like the email we have on file for you is not working.

Edit: Nice one Ben, I've dropped you an email.

Hi Ben

Sorry to hear that you were disappointed with the colour.

The lady in the picture has Green / Brown eyes so maybe that's why they looked different on your eyes?

Can you provide your order number or surname so that we can get in touch to rectify this please?

Thanks, Mark @ MesmerEyez

Noté 4 sur 5 étoiles

Delivery didn't take to long colour…

Delivery didn't take to long colour looks great. Would like to see more natural looking coloured contacts at a better price though

4 janvier 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Dillon,

Thank you so much! We're thrilled you love your purchase.

Noté 5 sur 5 étoiles

Loved it ❤️

The lenses were absolutely beautiful and comfortable to wear. I received a lot of compliments.
I'm in the process of ordering another pair. Delivery was quick. No issues.👍🏻

4 janvier 2024
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Zeeb,

Thank you so much! We're thrilled you love your purchase.

Noté 5 sur 5 étoiles

Been using this company for 2 years

Been using this company for 2 years. Not one fault to speak of. The owner is responsive to questions. Happy to tell everyone to use them.

24 novembre 2023
Logo de MesmerEyez Australia Coloured Contact Lenses

Réponse de MesmerEyez Australia Coloured Contact Lenses

Hi Dee,

We’re so glad you had a great experience! Thanks for choosing us!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus