Millets - Worthing Avis 

1 092
TrustScore 5 sur 5

4,9

78 Montague Street, BN11 3HE Worthing, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

We needed to buy some equipment for my son's school trip to Norway. Not knowing anything about what was needed we went into the Worthing store to get some advice. Shaun was so knowledgeable and help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan and Jude were really helpful and knowledgeable when I was looking to buy new kit last-minute for a hiking holiday in the Dolomites. They listened well, gave me time, and the boots and socks they r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastically helpful team as always its such a shame that this store is going not sure what ill do for my outdoors needs!

L'entreprise a répondu

Noté 1 sur 5 étoiles

The courier left out side the flats and I live on THE 14th floor and had gone before I get the courier photos I rang them AND TRIED TO LET YOU KNOW BUT GOT NO WERE

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de sacs et de valises
  4. Magasin de matériel de camping

À propos de Millets - Worthing

Écrit par l'entreprise

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Coordonnées de contact

  • 78 Montague Street, BN11 3HE, Worthing, Royaume-Uni

  • 01903 256162

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 092)

5 729 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kay was incredibly helpful and…

Kay was incredibly helpful and knowledgeable. She gave good advice on walking boots and they came in at a good price. The shop has always provided excellent customer service and a friendly approach. Thank you, Kay.

12 septembre 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

The item I needed was out of reach and…

The item I needed was out of reach and a staff member very helpfully retrieved it for me. There was also a very helpful money saving offer on the check out.

16 octobre 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Kayley & Damon were very helpful

Kayley & Damon were very helpful. They were relaxed & friendly rather than pushy . Much appreciated the pleasant experience which included a discount that I was entitled to. Excellent value for money.

10 octobre 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service from Shawn. Nothing seemed to be too much trouble.

12 octobre 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great service!

Third shop of the day looking for walking shoes and the only one to have a member of staff who was helpful. Thanks Kayley you're a star!

9 octobre 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Sean was very knowledgeable on walking…

Sean was very knowledgeable on walking shoes & gave us great advice without being pushy to get a sale,he advised us to look around at other shops first & also advised us on how to look after at shoes to keep them waterproof

8 septembre 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Walking shoes

We were looking to buy more walking shoes and Shaun was very helpful and knowledgeable.
Very satisfied with our purchases 😊

8 septembre 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Great advice

Amelie very kindly got several pairs of shoes for me to try on , none of which were quite right . She suggested the Merrells which I hadn't looked at , I tried them on and they were just right . I've worn them every day for over a week now and the are so comfortable even when worn all day . Thank you Amelie .

20 août 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful sales assistant named Kay

Helpful sales assistant named Kay, found the trainers for me to try on, when I presented with a discount code to use that was out of date , she asked if I belonged to any other organisation eg National Trust, when I showed proof she gave me 15% discount. Most people would have just said hard luck and I wouldn’t have got a discount. I would recommend the shop and staff.

26 août 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Worthing: go that extra mile, with a smile

Worthing Store: Not only were the staff very knowledgeable and helpful, I saw them go the extra mile with an elderly gentleman who was exhausted and needed to rest. They sat him down and chatted to him, listening with compassion to his struggles. That kind of experience is what sets this team apart and I left with a great deal on sandals and a smile. Ellie, in particular, made sure that my selection was right for me. Exceptional team!

30 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff member (young woman) took my phone enquiry, checked stock and held my tent until I could pick it up.

17 août 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Excellent service- tried a few & found…

Excellent service- tried a few & found what I was looking for.

19 août 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Shaun was very helpful this morning

Shaun was very helpful this morning, we brought two sets of boots this morning and only needed one he was so good. Best place in town for outdoor wear. Staff are always polite, friendly and knowledgeable.

4 août 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Served by Ellie

Served by Ellie, a very polite young shop assistant who was very helpful. My dog loved her thanks to the treat she was given.

27 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Ellie was so helpful

Made a mistake with my purchase & went in the following morning to make an addition to my order. There was a member of staff called Ellie who bent over backwards to make sure our needs were met. A refreshing change to have a friendly knowledgeable member of staff these days working in retail sales

25 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Helpful Branch Manager (Shaun)

Shaun (branch manager) was super helpful & very patient whilst assisting me make my purchase. I am a Guide Leader and we were lucky enough to be awarded a large grant for new camping equipment. When I went in store to order/purchase, two of the items (I wanted to multiple of) had gone out of stock. He helped me to source alternatives, calculating the prices & offers, so I could maximise the spending of the grant in full. When the online order was processed through the till it calculated cheaper, so he helped me do a second order so all the grant was spent. Everything was ordered & delivered promptly with no issues and we love what we ordered! We are looking forward to Guide camp in our new tents, with our new trolleys & cool bags etc in a couple of weeks! Thanks Shaun!

5 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Had my required item in stock

14 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Good service and varied stock

Well staffed, was served straight away and greeted when I entered the shop.
Helpful staff, found everything I was looking for including camping gaz, freezer blocks, sandals and a tripod seat.
Very satisfied with service and availability of items.

10 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Noté 5 sur 5 étoiles

Customer Service Assistant

Customer Service Assistant, Mason, was so helpful. We have had a problem with the online ordering system . Mason provided a solution really quickly. He was so helpful and polite. Thankyou!

9 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Noté 5 sur 5 étoiles

I was looking to buy a particular…

I was looking to buy a particular jacket and the friendly helpful assistant Lily was happy to let me try a couple of sizes on to find the best fit.
Very good service.

6 juillet 2025
Avis spontané
Logo de Millets - Worthing

Réponse de Millets - Worthing

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

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