Mitchells Renault Avis 

236
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just had my EDC gearbox repaired at Mitchell's lowestoft. What a fantastic experience we had, from diagnosis by Scott the master tech to being cared for by Trudy and all the team just amazing 👏... Voir plus

Noté 5 sur 5 étoiles

A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our experience with the salesman, Craig Emblem, was very good - and much more pleasant’ than previous experiences with other car salesmen! He restored our faith somewhat in the car purchase business... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with Mark Sherwood all the way through the process of purchasing a Dacia Bigster at the Mitchell’s branch in Lowestoft. His service was honest & genuine, he made everything incredibly stres... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,9

Excellent

TrustScore 5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(236)

19 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thank you Craig for all your help…

Thank you Craig for all your help again. Craig was only a phone call away if I had any questions about my new car. I would highly recommend him to anyone. 😊

16 janvier 2025
Avis spontané
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Réponse de Mitchells Renault

Craig loves these comments, thank you

Noté 5 sur 5 étoiles

Booking the day I requested was easy

Booking the day I requested was easy, the car was quickly taken for service and returned washed and clean

8 janvier 2025
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Réponse de Mitchells Renault

Hello Mr Woolston, we appreciate you taking the time to leave us this feedback.

Noté 5 sur 5 étoiles

Not a bad word to say!

What can I say, Craig was a total gentleman who was as helpful as you could’ve asked for and nothing was too much hassle! From start to finish was nothing but top class help and we couldn’t speak any higher of him. If anyone goes into Renault I’d highly recommend Craig.

11 janvier 2025
Avis spontané
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Réponse de Mitchells Renault

Billy Potter, we are very happy we could provide you with a positive experience! We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!

Noté 5 sur 5 étoiles

Craig was very helpful

Craig was very helpful. Explains each step of the Motability scheme in great detail . Went above and beyond to get us the car as quick as he could.

31 décembre 2024
Avis spontané
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Réponse de Mitchells Renault

Thank you again for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!

Noté 5 sur 5 étoiles

Craig

Craig, was super helpful and very professional. Thank you for all you help in picking and ordering mums motability car. You are a star!! ⭐️

30 décembre 2024
Avis spontané
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Réponse de Mitchells Renault

Laura Townshend, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft!

Noté 5 sur 5 étoiles

Julie was very helpful and phoned early…

Julie was very helpful and phoned early to say the car was ready

16 décembre 2024
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Réponse de Mitchells Renault

Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

Noté 5 sur 5 étoiles

Excellent service and great staff

The recall work on my car was completed as promised within an hour including a wash and vacuum. The staff is, as usual, very friendly and welcoming.

16 décembre 2024
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Réponse de Mitchells Renault

Hjp, we're happy to hear you had such a positive experience with our team!

Noté 5 sur 5 étoiles

As always a friendly welcome

As always a friendly welcome. An understanding of the problems which were repaired promptly. There is always a positive outcome.

9 décembre 2024
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Réponse de Mitchells Renault

Hello Rodney Turner, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Noté 5 sur 5 étoiles

Reversing camera replacement

Problem with my reversing camera on my new-to-me 3 year old Renault Zoe was resolved quickly and with replacement under the original 5 year warranty. Friendly and efficient service as always.

9 décembre 2024
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Réponse de Mitchells Renault

We appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! e are very happy we could provide you with a positive experience!

Noté 5 sur 5 étoiles

Craig was very helpful and explained…

Craig was very helpful and explained everything in detail about the car and the hand over was brilliant.
they have a great team at Mitchell's Renault every time I have bought a car from them.
I would recommend.

9 décembre 2024
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Réponse de Mitchells Renault

Stephen Smith, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by.

Noté 5 sur 5 étoiles

Good service

Good service and friendly
staff car was also cleaned

2 décembre 2024
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Réponse de Mitchells Renault

Martin Stone, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Noté 5 sur 5 étoiles

Great service from Michael’s Garage

I am on my second Renault supplied by Michells, both have been ex demo cars but the service I have received has been second to none. Hats off to Craig who helped us obtain both cars.

I don’t recall any issues with the 1st car - a Kadjar - servicing was always smooth and the garage assisted with pick-up from home, a curtesy car or a drop off and pick up in town when requested.

The 2nd and current car is a Megane EV60 - a really great car from design down to performance and running costs. I really like that it was designed from the ground as an EV and it shows in many ways.

We did recently have an issue with the alarm system - it kept sounding for no apparent reason, which did not help our relationship with the neighbours. Michells booked the car in for review. The 2 hour window for the work was maintained and was off again after a cup of coffee and a read of a magazine. Apparently the issue was some cables that had been initially installed touching other cables, which induced a current in the alarm circuit, setting off the alarm.

Since taking the car back the issue has not re-occurred.

If you are in the area and in need of another car I would recommend Michells.

22 novembre 2024
Avis spontané
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Réponse de Mitchells Renault

Tonyg, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Noté 5 sur 5 étoiles

Great friendly service and always…

Great friendly service and always willing to help.

4 décembre 2024
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Réponse de Mitchells Renault

Hello Mr Marriott, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Noté 5 sur 5 étoiles

Great Service

All the staff I dealt with ( Julia, Trudie and her colleague) were friendly, helpful and knowledgeable. Although there were problems with the repair I was kept informed throughout. The aftercare was also up to the standard I have come to expect from Mitchell’s.

19 novembre 2024
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Réponse de Mitchells Renault

Susan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mitchells Renault & Dacia Lowestoft.

Noté 5 sur 5 étoiles

Thank you for your kindness.

Thank you for your kindness. We really appreciate it. The service team are very good.

11 novembre 2024
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Réponse de Mitchells Renault

Jennifer Blakeman, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

Noté 5 sur 5 étoiles

Service

I had a call from Andy and then Trudy the receptionist..... and she organised someone to collect our car for the Service and it was returned on time for me to go out .Thank you.

15 novembre 2024
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Réponse de Mitchells Renault

Hi Mrs Denise Cable, thank you for taking the time to leave a review for us at Mitchells Renault & Dacia Lowestoft.

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