I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Voir plus
L'entreprise a répondu
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Voir plus
L'entreprise a répondu
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Coordonnées de contact
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Royaume-Uni
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Moyen
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was very happy with the service…
I was very happy with the service provided, as I did make a mistake when ordering, so received the wrong cover for my iPad. However after an email to you, everything was very successfully resolved. I returned the original cover, which was immediately replaced by the right one. Thank you very much
9 septembre 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
Réponse de mGuru
Thanks for your feedback
Great supplier with great products.
Very good product and excellent service and delivery.
17 août 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
The package arrived promptly and was as…
The package arrived promptly and was as ordered.
12 août 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
Product was defective not due to Mguru
Product was defective not due to Mguru. Refund given, happy with response and service. I would use them again.
11 août 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
I am still waiting for my lime green…
I am still waiting for my lime green IPad cover. I hope you have not taken the pufrchase price from my bank yet as I am still waiting for my iPad cover to arrive.I would like it in a few days or I shall cancel my order.Could you check what Is happening and could you let me know what is happening urgently.yours vernita Davies.
4 août 2020
Avis spontané
Réponse de mGuru
Sorry to hear about the delay in delivery. Please contact customers@mobileguru.co.uk and our staff will inform you of status of delivery.
Sorry I rated 2 due to there no pattern…
Sorry I rated 2 due to there no pattern with the material to make face mask plus the delivery time took too long & prices for postage
4 août 2020
Avis spontané
Réponse de mGuru
Not sure if I understand the reason for the 2 star. However any issues please contact customers@mobileguru.co.uk who will be delighted to resolve any issues.
Easy to order
Easy to order. Quick delivery. Although a copy, the phone battery fitted perfectly and the phone is now up and running. Thank you for helping me to keep a phone that is sentimental to me.
4 août 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
Item bought was very poor quality to…
Item bought was very poor quality to items ive tried before very slow charging portal
4 août 2020
Avis spontané
Réponse de mGuru
Sorry to hear the product does not meet your expectation. Please contact customers@mobileguru.co.uk and our staff will support you with returning the item as part of our 30 days no quibble guarantee.
I ordered the wrong thing and they were…
I ordered the wrong thing and they were great with the returns process
30 juillet 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
Power To You
Battery received OK but took a little longer to arrive than expected.
22 juillet 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
Took nearly 2 weeks to turn up
Took nearly 2 weeks to turn up. Then the item is not compatible with my phone.
20 juillet 2020
Avis spontané
Réponse de mGuru
Apologies for any inconvenience. We have a 30 days no quibble returns guarantee. Please contact customers@mobileguru.co.uk and our support staff will be bale to help resolve this matter.
Réponse de mGuru
Thanks for your feedback
Misleading product titles.
The product said Apple hdmi cable. The cable was not Apple. When contacted, they gave some flannel about it being clear on the website, which it was not. Just beware when buying from these guys.
11 juillet 2020
Avis spontané
Réponse de mGuru
All our product pages display brand information. For genuine brand products it states the brand name. Fore replica it usually states universal. However we have a 30 days no quibble returns guarantee which means if you are not happy for whatever reason you can return the item. Please contact customers@mobileguru.co.uk for support.
Réponse de mGuru
Thanks for your feedback
Happy with the product and service
10 juillet 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
Great company to deal with my iPad…Mack
Great company to deal with my iPad arrived early than stated which suited me greatly item really well packed will definitely recommend this company to family and friends
8 juillet 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
The app works fine on all devices
The app works fine on all devices. No problems
7 juillet 2020
Avis spontané
Réponse de mGuru
Thanks for your feedback
Product ia doesnt work !!!!
5 juillet 2020
Avis spontané
Réponse de mGuru
Sorry to hear about the product not working. We have a no quibble 30 days return guarantee. Please contact customers@mobileguru.co.uk who can help resolve this matter.
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