I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Voir plus
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I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Voir plus
L'entreprise a répondu
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Coordonnées de contact
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Royaume-Uni
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Moyen
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Buyer beware
The spine of this Samsung phone case started to crack and peel within 48 hours of installation. It is not fit for purpose.
3 octobre 2024
Réponse de mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk if your issue have not been resolved.
It was as described and delivered
It was as described and delivered, in a timely manner.
28 septembre 2024
Réponse de mGuru
Thanks for your feedback
Issue solved
I bought a product which unfortunately was faulty and did not work. However, after seeing my initial review, the company issued a formal apology and gave me a full refund which I appreciated.
3 septembre 2024
Réponse de mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk if your issue have not been resolved. Usually response is within 1 working day.
Mirror case for the Samsung arrived ok…
Mirror case for the Samsung arrived ok but it was a cheap copy and doesn’t display or react like the Samsung original. Get what you pay for I guess!!
23 août 2024
Réponse de mGuru
Really sorry to hear that. We use these feedback to update our products. Please contact customers@mobileguru.co.uk if you require further support
Very happy to find someone who could…
Very happy to find someone who could supply me with my Tablet cover.
I couldn't find anyone else anywhere to get one ..
Highly recommended
Many thanks
24 juillet 2024
Réponse de mGuru
Thanks for your feedback
Poor imitation product.
The item ordered was not as advertised. Wanted iPhone XS dock but an iPhone 5 product was supplied. It was suggested that I take my phone cover to make it fit. They added that many different models fit the same dock. The product was in a "copy" box. I will not use this company again, though they did give me a prompt refund. Communication was not fully coherent. Avoid this firm.
22 juillet 2024
Réponse de mGuru
Really sorry to hear you were not happy with the product. All our product listing specifies manufacturer name where original. Please do get in touch if there is any further support required.
GREAT CHOICE
A great choice of items for sale at good prices too with free delivery will use again definitely
3 juillet 2024
Réponse de mGuru
Thanks for your feedback
Réponse de mGuru
Thanks for your feedback
Great Service
I'm thrilled with my mGuru tablet case. It fits perfectly and arrived quickly. The customer service was excellent and responsive. Highly recommend for quality products and great service.
25 juin 2024
Avis spontané
Réponse de mGuru
Thanks for your feedback
The mGuru Team were very responsive and…
The mGuru Team were very responsive and helpful, which was really appreciated.
17 mai 2024
Réponse de mGuru
Thanks for your feedback
Tablet case out of stock
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted that colour and received in good time. Would be useful if online it showed if an item was out of stock. Excellent communication from the company during this process but would've preferred my original choice.
18 avril 2024
Réponse de mGuru
Thanks for your feedback
Réponse de mGuru
Really sorry to hear your experience was not great. Please do contact our customer support team if your issue is not resolved satisfactorily.
do not know
i am very unsure of the word great life is not great humanape life is not great is making money great
7 mars 2024
Réponse de mGuru
Ok thanks
Réponse de mGuru
Thanks
The charger works well on my ancient phone x
The charger works well on my ancient phone
Thanks 😊 x
20 février 2024
Réponse de mGuru
Thanks
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