I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Voir plus
L'entreprise a répondu
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Voir plus
L'entreprise a répondu
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Coordonnées de contact
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Royaume-Uni
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Moyen
257 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Poor quality & already not working...QUICK REFUND GIVEN
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brilliant. And now it's stopped working altogether.... I'm very disappointed with it & shall be requesting a refund.
I did this and the company were very quick to respond and give me a full refund, so there Customer Service is good.
7 juillet 2022
Réponse de mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk and our staff would be more than happy to resolve any issues.
Réponse de mGuru
Thanks for your feedback
Goods Well over priced
Well over priced you can buy similar products on eBay for a fraction of the cost
Please look there first
8 juin 2022
Réponse de mGuru
Sorry to hear that. You can contact customers@mobileguru.co.uk if you wish to return the item.
My wife wasn’t impressed with the…
My wife wasn’t impressed with the quality and felt it really was a poor choice for her
4 juin 2022
Réponse de mGuru
Sorry to hear that. You can contact customers@mobileguru.co.uk if you wish to return the item.
You sent the wrong phone
19 mai 2022
Réponse de mGuru
Sorry to hear that. You can contact customers@mobileguru.co.uk if your issue is unresolved
Réponse de mGuru
Thanks for your feedback
Company responsive, delivery good
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in email was not answered but possible the person didn't know the answer?
I would use again, fair prices
14 mai 2022
Réponse de mGuru
Thanks for your feedback
Mixed Feelings
Love the phone case and the colour, although sadly the colour chips quite easily.
14 mai 2022
Réponse de mGuru
Thanks
service was good but charger doesnt…
service was good but charger doesnt appear to solar charge as stated. Service not so good as cant make contact with them.
12 mai 2022
Réponse de mGuru
Please contact our support team who would be happy to help
This was delivered quickly and…
This was delivered quickly and politely. A good product and a good service.
12 mai 2022
Réponse de mGuru
Thanks for your feedback
I ordered a case for my IPad
I ordered a case for my IPad, the original one was out of stock so I was offered a 360 case instead in the same design, I accepted the replacement. The delivery was quick, I received my case in excellent condition and I must say that this case is far better than the original one I ordered. Thank you.
12 mai 2022
Réponse de mGuru
Thanks for your feedback
Still waiting for my refund
Still waiting for my refund, because I refunded the good. It's almost a week since I received acknowledgement from MGuru for receiving the stuff. I am still waiting for my refund please
5 mai 2022
Réponse de mGuru
Hi, once the item arrives our staff will follow up immediately
Update on recent review about mobile…
Update on recent review about mobile charger
Following my recent review about mobile charger purchased from MGuru, the matter has now been resolved. MGuru is refunding the cost of the charger so I am happy now that the matter is resolved.
30 avril 2022
Avis spontané
Réponse de mGuru
Thanks for your feedback
Good company
Great value for money for an iPad cover/protector and delivered within two days.
28 avril 2022
Réponse de mGuru
Thanks for your feedback
Received when expected
Received when expected, well packaged and delighted with product.
28 avril 2022
Réponse de mGuru
Thanks for your feedback
Misleading pictures on site.
Although the product is what I expected, I was expecting 2 of them as the picture showed.....this was misleading and in that event i found it quite expensive.
19 avril 2022
Réponse de mGuru
Please contact customers@mobileguru.co.uk and our support staff would help resolve this issue
Excellent service ,I ordered wrong…
Excellent service ,I ordered wrong product ,customer service very good,received refund within 24 hours,well done.
15 avril 2022
Réponse de mGuru
Thanks for your feedback
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.