I was looking for these boots a while back & they were not available, so as soon as I saw them on line, I decided to purchase. It's a pity half sizes are not available as they are more pointed than an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve just received my second pair of shoes, and I honestly can’t describe how happy I am! They are beautifully made, incredibly comfortable, and such great quality. For a long time, I’ve struggled to... Voir plus
L'entreprise a répondu
Delivery isn’t fast and returns are painfully slow. My return was delivered to them 26th August. Today is 17th September and STILL not refunded. This falls outside their own policy (10 working days) A... Voir plus
L'entreprise a répondu
I gave given 4 stars because I more often than not buy Moda in Pelle shoes and they're great. I have not given five stars because that needs to be earnt by lacing the shoes sensibly before delivery.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design, and complete comfort for our customers. Quality and service are paramount to us, alongside creative vision and a determination to continue innovating and creating amazing shoes.
Coordonnées de contact
Moda in Pelle, Enfield Terrace, LS7 1RG, Leeds, Royaume-Uni
- 01132007310
- customerservices@modainpelle.com
- www.modainpelle.com
3,7
Moyen
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great trainers
Great trainers, look really stylish and bought in the sale which was a bonus. Would highly recommend
26 août 2026
Avis spontané
Réponse de Moda in Pelle
We're so happy to hear you love the stylish look of your new trainers and that purchasing them on sale was an added bonus! We appreciate your recommendation.
Ive ordered a few pairs over this year…
Ive ordered a few pairs over this year not been disappointed.
Soft enough to wear with out issues from the 1st day .
Very reasonable price. Easy to return although ive not .Arrived super fast time.
24 août 2026
Réponse de Moda in Pelle
We are so pleased to hear you've consistently enjoyed our products and found them comfortable from day one! We appreciate your kind words about our pricing and fast delivery. Thank you for your wonderful feedback!
Réponse de Moda in Pelle
We appreciate your feedback regarding the shoe color. We understand the distinction between cream and off-white is important, and we're reviewing our product descriptions to ensure accuracy.
Size 4 …… was too big
Size 4 …… was too big , I have bought numerous shoes from you size 4 …these were too big…… I feel I should have paid for the returns as this your fault!
27 août 2026
Réponse de Moda in Pelle
We appreciate you sharing your experience with the sizing of your recent shoe purchase. We understand your frustration when an item doesn't fit as expected, especially given your past purchases with us. We are always working to ensure consistent sizing across our range.
Very small fitting so returned and…
Very small fitting so returned and still waiting for my refund.
23 août 2026
Réponse de Moda in Pelle
We appreciate you sharing your feedback. We are actively looking into your refund status.
They never arrived
They never arrived. Evri lost them. I’ve sent Moda in Pelle the report from Evri but have heard nothing. Pity - I’ve been a fan of M in P for years.
24 août 2026
Réponse de Moda in Pelle
Thank you for taking the time to share your feedback. We’re very sorry to hear that your order did not arrive and apologise for the disappointment and frustration this has caused, particularly as you have been a loyal Moda in Pelle customer for many years.
We can confirm that our Customer Services Team has now contacted you directly via email regarding your order and is assisting you further with the matter.
We’re sorry that your experience has not met the level of service we aim to provide, and we appreciate your patience and continued support.
Best wishes,
The Moda in Pelle Team
Well made shoes only complaint is they…
Well made shoes only complaint is they use Evri who must be the worst delivery company
27 août 2026
Réponse de Moda in Pelle
We're glad to hear you're pleased with the shoes! We understand your frustration with the delivery service and are reviewing our shipping partners to improve our service.
Lovely sandals
Lovely sandals, not as soft as i would have hoped around the top of the foot. Hoping they will get softer over time, without blisters.
27 août 2026
Réponse de Moda in Pelle
We're glad you appreciate the sandals' appearance! We understand your concern about the initial feel and hope they become more comfortable with wear, without any discomfort.
I purchased the cream leather slider…
I purchased the cream leather slider type with the cross over front and I said I would like the deep pink ones too, but were out of stock in my size , then they notified me that they had them and I got them marvellous !!
27 août 2026
Réponse de Moda in Pelle
We're so glad to hear you love your cream leather sliders and that we were able to notify you when the deep pink ones became available in your size! We appreciate you sharing your positive experience with us.
Excellent value in the sale.
Shoes fit beautifully exceptional value in the sale look forward to wearing them on holiday.
Delivery was made at the time and date confirmed by Evri.
Brilliant service all round
26 août 2026
Réponse de Moda in Pelle
We are so pleased to hear that you found such great value in your new shoes and that they fit beautifully! We hope they are perfect for your holiday. It's wonderful to know that our delivery service also met your expectations. Thank you for your kind words.
Poor courier!
The sandals I ordered are fine but the courier was useless.
I ordered the sandals on a Sunday & the following Friday I was notified by Evri that my parcel was out for delivery. Later that day I received a second email to say the parcel was back at their depot & they’d not even tried to deliver it. The parcel was actually delivered on Tuesday evening!
26 août 2026
Réponse de Moda in Pelle
We appreciate you taking the time to share your experience with us. We are sorry to hear about the difficulties you encountered with the delivery of your sandals, especially the unexpected delay and the notification about the parcel being returned to the depot. We understand how frustrating it can be when delivery expectations are not met, and we are actively looking into this matter with our courier partners to prevent similar issues in the future.
Delivered on time and as expected
23 août 2026
Réponse de Moda in Pelle
We are so glad to hear that your delivery arrived on time and exactly as you expected. We appreciate your positive feedback!
Love their shoes
24 août 2026
Réponse de Moda in Pelle
We are so happy to hear you love our shoes so much that you purchased both colors! We appreciate your kind words.
Réponse de Moda in Pelle
We're so happy to hear you received your order quickly and found the presentation excellent. We appreciate your kind words.
Very expensive returns
I ordered 2 pairs of shoes recently and, although the size I ordered is generous in most brands, these shoes were too small and I needed to return both pairs. I have just spent almost £15 posting them back to the company. Unless you have a store to which you can return unsuitable items, I would avoid this company, as the sizing is inconsistent and returns are extremely expensive. It is a pity, because their footwear is lovely.
24 août 2026
Réponse de Moda in Pelle
Thank you for taking the time to share your feedback. We are truly sorry to hear that the shoes you ordered were not a suitable fit and that you incurred significant costs returning them. We understand your frustration regarding the sizing inconsistency and the expense of returns. We appreciate you highlighting this, as it helps us to improve our service.
Lovely shoes quick.delivery good…
Lovely shoes quick.delivery good experience and communication
26 août 2026
Réponse de Moda in Pelle
We are so happy to hear that you had such a positive experience with us! We're delighted that you love the shoes and found our delivery and communication to be excellent.
Réponse de Moda in Pelle
We're so happy to hear you love your new sandals and appreciate your kind words about our quick delivery!
Second vist to Ilkley shop bought…
Second vist to Ilkley shop bought beautiful boots. The staff are absolutely brilliant very knowledgeable and caring.Looking forward to wearing my boots.Thank you laddies.
2 septembre 2026
Avis spontané
Réponse de Moda in Pelle
We're so happy you enjoyed your second visit to our Ilkley shop and found beautiful boots! We appreciate your kind words about our brilliant, knowledgeable, and caring staff. We hope you love wearing your new boots!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.