Moginie James - Roath Avis 

Had a viewing of one of their properities, Andrew who showed me around was polite and helpful. It was also very quick and straight forward to book a viewing with them unlike some other letting agencies I have tried to book viewings with in the past.

Easy process and very quick to respond and answer any queries. Thanks to Mercedes who helped answer all my questions!

Moginie James has been great so far offering a wonderfull service throughout. Staff is friendly and special thanks to Mercedes Kouzoukis​​​​ who was always there to help me out on all sorts of queries.

I had an excellent experience with this Agency during my recent home search. From the very first interaction, Mercedes was incredibly friendly, welcoming, and professional. She took the time to understand my needs and priorities, ensuring that she provided all the necessary information I required to make an informed decision.

Throughout the process, she was highly knowledgeable and happy to answer any questions I had, no matter how big or small. Her patience and explanations helped put me at ease.

One aspect that truly stood out was her proactiveness when she reached out to find a new time that worked perfectly with my schedule. This level of attentiveness and commitment to ensuring a seamless experience was greatly appreciated.

Overall, I had a genuinely positive experience with Mercedes and the Agency as a whole. I would highly recommend this company to anyone in search of a top-notch real estate professional who truly goes above and beyond for their clients.

Andrew was great conducting the tour of the house and helpful with questions asked

Excellent, professional service from Mercedes while we were looking for a new property to rent.

Enjoyed my viewing today around Swinton street Andrew Jones from Moginie James was very accommodating and informative it was also a beautiful house

Very happy with Andrew's professional and attentive service.

Mercedes Kouzoukis was great, very helpful and secured us the property quickly and efficiently!

I have had a positive experience. Andrew Jones was polite, punctual, responsive, helpful and provided all the answers to the questions I asked.
He provided me with all the support needed during and after the viewing.
Andrew responds promptly via phone and emails even on weekend. He has made the process seamless till now.

Fes

Would rate 1 star. This shower couldn't care less about anything so long as they have their rent.
Avoid! The 5 star ratings are fake no doubt!!

I have interacted with a lot of Estate/Letting Agents in Cardiff and Moginie James have been brilliant. They have been really good at responding quickly to enquiries, really helpful with lots of information and regularly check in to keep me up to date. All the properties are very well managed and they have excellent information and advice about the Residency Scheme and Tenant Liability Insurance. They have a brilliant website which clearly guides you through applications and is a brilliant resource. I was shown around by Andrew in the Roath office who was very friendly, helpful and knowledgeable and really made an effort to give me as much information about the property as possible. He also checked other details and got back to me to answer my more complicated questions. I would highly recommend them.

Andrew was instantly welcoming and really helpful during my property viewing. He conducted the viewing in a professional but friendly manner and took time to answer any queries I had. I was also impressed that he had booklets there for me to take, and followed up the viewing with further application information very promptly.

Andrew Jones was extremely helpful with my experience with Moginie James. The viewing was arranged very quickly and was delivered really well. Thank you!

Moginie James have been great throughout. I have recently returned to them after renting my house out with them previously. They were able to sort a contract based on the first viewing. I can't fault their communication, friendly approach and speedy processing. Andrew Jones (Roath) has been very active in communicating with me and sorting any queries out. All the staff are very easy to contact and it is reassuring to have my property managed by them.

Great experience with Moginie James (Andrew Jones, lettings department in Roath). I have been a landlord with Moginie James for many years.

Recently let a property with moginie james, all the staff and been brilliant and very helpfully.

Andrew was great at showing us and discussing with us a lovely property which hit our criteria. He was very friendly, relatable and knowledgeable. He quickly sussed what we are looking for in our next property. Would definitely recommend using Moginie James.

I recently had the pleasure of viewing a property with Andy Jones. The nicest agent I have ever met. He was very helpful. Andy went above and beyond in explaining every detail of the property.
He made it very easy for me to go through the application process and always was there to help me with any queries I had. My overall experience with Mognie James has been amazing.
Thanks Andy!

Mercedes was really helpful, the property was given to us in very good condition and we get quick responses by email. Happy with the service.