lovely man got the job done perfectly he listened to everything we said great experience and we love the end result the guys that did is was steve and kenny
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Lisez les avis des autres
I can highly recommend the Passmore group. Every member of staff we met was polite and courteous. Our designer, Andy, listened to what we required and came up with a design and suggested products that... Voir plus
L'entreprise a répondu
Expert knowledge and advice helpful, work done with care, causing little disruption ,always left clean and tidy at night, workforce pleasant , caring , helpful and hard working, very please with the e... Voir plus
L'entreprise a répondu
We are absolutely delighted with our new bathroom adaptation. From start to finish, the whole experience was fantastic. The communication was excellent, everyone arrived on time, and all the pe... Voir plus
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À propos de l'entreprise
- Rénovateur de salle de bains
- aussi dans
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Réagenceur
Écrit par l'entreprise
We understand the struggles later life or life with a disability can bring. With our easy access bathrooms you can live independently without compromising on style. Listening carefully to what our customers want and need, we create a safe space to bathe for you or your loved ones.
9 Reasons To Choose Us.
Écrit par l'entreprise
- More Than 50 Years' Experience.
- We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
- Full Design, Supply & Installation Service.
- Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
- Complete Peace Of Mind.
- You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
- 1,000's Of Happy Customers.
- We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
- Reputable, Reliable, Accredited.
- We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
- Expert Workforce
- With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
- Open, Honest & Transparent.
- There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
- 100% Guarantee.
- We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
- Conscientious, Courteous & Tidy.
- We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.
Coordonnées de contact
6 Hales Road, LS12 4PL, Wortley, Leeds, Royaume-Uni
- 01132015030
- info@moreability.co.uk
- www.moreability.co.uk
4,8
Excellent
214 avis
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A répondu à 100 % de ses avis négatifs
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Passmore Bathrooms
We called into the showroom in Leeds 12.
Discussed our needs, the staff are exceptionally knowledgeable👌
Garry the sales representative came to our home. He was also excellent, he gave good advice and took into account the needs of everyone!
We placed our order... Surveyor Joe checked everything was good to go.
The rest is history...
Our fitter Chris Wood was absolutely BRILLIANT kind, courteous and has the patience of Jobe he respect our property and needs.
Discussed each stage of the fitting, every step of the way keeping us informed. HE'S DILIGENT AND HARD WORKING.
His workmanship is EXEMPLARY.
CHRIS.
We absolutely LOVE OUR NEW WET ROOM.❤️
IT MAKES BATHING SO MUCH SAFER FOR MY HUSBAND.
THANK YOU CHRIS YOU ARE A STAR.
AND THANK YOU TO THE REST OF THE TEAM who were so supportive too.
Linda & Barry Leeds 15
2 août 2023
Réponse de More Ability
Dear Linda, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new wet room. With more than 50 years’ experience in designing, project managing and installing bathrooms our expert team of senior designers, experienced surveyors and multi-skilled fitters consistently deliver exceptional quality while providing a fantastic service and customer experience. Garry, Joe and especially Chris who is an exemplary member of our fitting team will be absolutely thrilled with your feedback and appreciation for the way in which your job was delivered. Thank you ever so much again for the fantastic review!
Wet room installation.
We have recently had a very nice wet room installed by Passmores, and our installation was carried out by our fitter Lee who showed care and attention to all aspects of the wet room. The whole operation was carried out in a timely, clean, and efficient manner. Lee left the completed room in a polished finish, no cleaning required by us. Efficiently carried out from start to finish. One change to the original proposed installation was the addition of a pump to remove the shower waste. Sadly this is the only negative outcome to the whole installation as the floor gulley is very noisy in use.
Thank you Passmores. Martin Cussans.
12 juillet 2023
Avis spontané
Réponse de More Ability
Dear Martin Cussans, thank you ever so much for taking the time to review our company and the level of service received from design concept through to installation completion of your new wetroom. Priding ourselves on delivering a conscientious, courteous and tidy renovation experience our fitters tidy up at the end of each day and dispose of all rubbish. Lee will be absolutely delighted with your feedback, as will Paul, your surveyor and the entire senior management team. Thank you so much again for the 5* review.
Great communication I was kept informed…
Great communication I was kept informed over the project. I am really pleased with all the work carried out.
17 mai 2023
Réponse de More Ability
Dear Patricia Gomersall thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new accessible bathroom. Offering complete peace of mind and a stress free renovation experience all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Thank you ever so much again for the fantastic review – Garry, Joe and Adam will be absolutely delighted.
Dated bathroom to Modern Wet Room
We recently had our bathroom converted into a wet room and chose Passmore to do the conversion for us. We wanted a reputable company who would be able to cover every aspect of the conversion, from start to finish, including planning etc and Passmore were brilliant. Initially we visited the showroom in Leeds, where we met with Gary. He spent a long time with us, he didn’t rush us into anything and showed us lots of ideas, which we hadn’t thought of. Gary then came out to our home to measure up and check that what we had chosen would be suitable. After a few days Petar visited to make some adjustments, which were beneficial. Our fitter/installer was Sam, he did a fantastic job from start to finish, including putting forward some great ideas to make special features with the tiling, that we hadn’t thought of. Mark, the electrician, also did an excellent job with the lighting and power shower. We are absolutely delighted with the work carried out, everyone who has seen our wet room has commented on how great it looks, it’s a complete transformation. We would definitely recommend Passmore group to anyone.
14 mars 2023
Réponse de More Ability
Dear Marie, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new wet room. Offering a full end-to-end experience we employ our own multi-skilled fitters, senior designers, experience surveyors and electricians so we can deliver consistent quality and give you, our customer, a first class service. Garry, Petar, Sam and Mark will be absolutely delighted with your feedback, as will the rest of the business and senior management team. Thank you ever so much again for the fantastic review.
Some hiccups along the way but I have ended up with a fabulous bathroom
Did not start on advised date but once Graham got going he was a pleasure to have around. He encountered some unexpected problems but quickly found solutions. Unfortunately, the floor layers’ work had to be put right by a different contractor as it was not acceptable. All the Passmore direct employees who came to my home were very professional but there were a couple of instances of poor customer care over the telephone.
29 mars 2023
Réponse de More Ability
Dear Hilary, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new shower room. Although we are delighted with your feedback regarding Graham, your multi-skilled fitter, there are definitely a couple of areas that we are going to investigate further with a view to improving our service, specifically communication of project starts, customer care and your experience of the floor layers. Thank you ever so much again for the review – Graham in particular will be thrilled.
I was told Passmore were good by…
I was told Passmore were good by someone who’s parents had had a new bathroom put in. I’m in the building trade but needed a firm that could do the whole job at one go to keep upset down to a minimum. I have one parent with Alzheimer’s and one with limited movement. Passmore we’re great, start to finish. I know we paid more than my friends in the trade would have charged but the service, workmanship, communication and peace of mind were worth the extra. I wouldn’t hesitate to recommend them.
20 février 2023
Réponse de More Ability
Dear Mr Kent, thank you ever so much for taking the time to review our company and level of service you, and your parents, received from design concept through to installation completion of your new shower room. Wanting your renovation project to be a seamless experience our fully managed service removes the stress of co-ordinating different trades people, with a lead fitter carry out all aspects of work while keeping you in the loop every step of the way. Chris, your fitter and Angela your designer will be absolutely delighted with your feedback, as will the entire team in the office. Thank you ever so much again.
If the whole process had have been as…
If the whole process had have been as good as the installation and end product, it would have been five stars. We had issues with bookings and delays, but the install and end product is fantastic.
14 mars 2023
Réponse de More Ability
Dear Mr Corcoran, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new shower room. We are delighted you are happy with the installation and end product, and your fitter, Amarjit, will be equally pleased when your review is fed back to him. Never resting on our laurels we will look into your feedback with regards to the delay in job start and communications around this. We would like to apologise for any inconvenience caused and thank you ever so much again for a great review.
First class
First class experience from start to finish. Passmore said what they would do, and when, and they did just that in a personable and professional manner. Our fitter, Oliver Broadbent, was exceptional and kept us fully informed throughout the whole process.
13 février 2023
Réponse de More Ability
Dear David Hardwick, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new bathroom. Delivering consistent quality while providing a great service all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way. Garry, Joe and especially Ollie will be absolutely delighted with your feedback. Thank you ever so much again.
Excellent service beginnng to end
Excellent service and communication from the first visit by the Sales Manager to final completion. Phil our fitter was brilliant along with Mark
The electrician. They are a true asset to your company. Would highly recomend Passmore's. My 83 year mum is so proud of her new wet room. Thank you
26 septembre 2022
Réponse de More Ability
Dear Deborah Oakes, thank you ever so much for taking the time to review our company and level of service you and your mum received from design concept through to installation completion of your new shower room. Offering complete peace of mind our full service offering takes care of everything, with the lead fitter carrying out all aspects of work while keeping you in the loop every step of the way. Your review will be passed onto all involved in your project, including Garry, Joe, Phil, Mark, and the Senior Management Team, all of whom will be absolutely delighted. Thank you ever so much again.
Very nice design and excellent staff…
Very nice design and excellent staff who were a pleasure to have in the house. Not only we, but also others who have seen the finished bathroom, are very impressed.
18 octobre 2022
Réponse de More Ability
Dear John Rowland, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new accessible shower room. Employing our own multi-skilled fitters, senior designers and experienced surveyors we pride ourselves on delivering consistent quality and a great service. Your feedback will be passed onto Garry, Joe and Graham, along with the senior management team, all of which will be absolutely delighted. Thank you once again.
A great service.
A great service.
Everything went well - from the initial sales visit to the completion of the work.
Each element was conducted professionally and clearly.
The process was a good one, with the sales offering being independently technically checked for practicality and to ensure it could all be done as expected.
We had to delay the installation date because we had our son with us who was isolating because of covid, but it was rescheduled without any problem.
The installation team were excellent - friendly, professional and meticulous in their work to ensure all was completed to a high standard and as we expected it. They went above and beyond by doing a few additional bits for us and offering some minor modification suggestions which made it an even better installation.
The only minor issue we had was having to wait a few months for the work to done, but this was only a minor inconvenience.
We are very happy with the work, and enjoying the benefits of the walk-in bath. Thanks Passmore - great job!!
18 janvier 2022
Réponse de More Ability
Dear Mr Mathieson, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new bathroom / walk-in bath. Removing the stress of co-ordinating different trades people our full service offering ensures complete peace of mind whereby all our projects are assigned a lead fitter who will carry out all aspects of the work in conscientious, courteous and tidy manner while keeping you in the loop every step of the way. Martin and Eliot, along with Garry, your design and Joe your surveyor will be absolutely delighted with your feedback. We would like to thank you once again for choosing Passmores & More Ability and appreciate your patience with regards to the start of your installation – we are thrilled you now feel we are worth the wait.
Fabulous Wetroom
Thanks to Andy's hard work and expertise we now have a fabulous wetroom. As promised, it was started and completed by Andy and he was a pleasure to have in the house. We enjoyed his company and he tolerated us and our dogs I can't believe how he worked in such a smsll space whilst keeping the whole area exceptionally ckean and tidy whilst he worked. Based on Andy's work I would strongly recommend Plasmore to anyone.
7 novembre 2021
Réponse de More Ability
Dear Maureen Drury, thank you ever so much for taking the time to review or company and level of service you received from design concept through to installation completion of your new wet room. Offering complete peace of mind all our projects are assigned a lead fitter who will carry out all aspects of work while keeping you in the loop every step of the way and your home clean and tidy. Andy will be absolutely delighted with your feedback, as will the senior management team. Thank you once again for the fantastic review!
First class service
We now have a fabulous wet room after several weeks of minimal disturbance.
Clean, tidy and respectful of our home, our fitter worked professionally to deliver a quality finish.
19 octobre 2021
Réponse de More Ability
Dear Ruth Donaldson, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new wet room. Wanting to deliver a conscientious, courteous and tidy renovation experience we tidy up at the end of each day, disposing of all rubbish. As a business we are absolutely delighted with your feedback, which will be passed onto all involved in your project, in particular, Carl your multi-skilled fitter. Thank you ever so much again for the review.
Excellent work and really happy with…
Excellent work and really happy with our new bathroom that’s really functional now, staff have been great and our bathroom has been transformed and looks and works amazing now. This was done for my disabled son and he loves to get showered now and doesn’t complain any more.
8 mars 2021
Réponse de More Ability
Dear Marilyn Marston, thank you ever so much for taking the time to review our company and level of service you received from survey through to adaptation completion. Working within private homes and carrying out adaptations for local councils we deliver more than 800 projects each and have spent decades delighting customers, helping them bathe in comfort and safety with complete peace of mind. We are absolutely thrilled with your feedback and are truly elated that the works has enhanced your son's quality of life. Thank you ever so much for reviewing us - this will be fed back internally to all involved including the senior management team. Thank you once again.
Complete accessible bathroom from…
Complete accessible bathroom from ground up. Cannot fault it from start to finish. Only a couple of very minor hiccoughs totally out of the company's control but dealt with quickly. More Ability went above and beyond. Would use again in a heartbeat.
10 janvier 2021
Réponse de More Ability
Dear Janet Heald, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your accessible bathroom. Offering complete peace of mind all our projects are allocated a lead multi-skilled fitter, who will carry out all aspects of your refurbishment while keeping you in the loop every step of the way. Due to the nature of our works, on some occasions unforeseen issues can arise once the installation starts however all our fitting teams are ready, willing and capable of problem solving and rectifying issues as the works progress. Thank you once again for the outstanding review which will be passed back onto all involved in your project, from Andy as your designer, Joe as your surveyor and Stephen your superstar fitter along with the senior management team.
An excellent job!
An excellent job all round - I am very pleased with the end result. It was a pleasure to have Steve in my home - he was always cheerful and helpful. Well done!
1 décembre 2020
Réponse de More Ability
Dear Marguerita Wardle, thank you ever so much for taking the time to review our company and level of service you received. Offering complete peace of mind from design concept through to installation completion, all our projects are assignment a lead fitter, who will carry out all aspects and keep you in the loop every step of the way. Steve is an absolute credit to the business and our multi-skilled fitting team. I will ensure your feedback is passed on to Steve, and Garry as your designer, Joe as your surveyor, and the senior management team, all of whom i am sure will be equally pleased. Thank you once again.
The bathroom installation at Penistone
The bathroom installation was carried professionally from the planning to the final completion, I have to recommended Sam the bathroom fitter nothing was too much trouble
11 septembre 2020
Avis spontané
Réponse de More Ability
Dear Peter Moxon, thank you ever so much for taking the time to review our company and level of service you received from design concept through to the installation completion of your new shower room. A true full service provider the main reason we employ all our designers, surveyors, multi-skilled fitters and only ever use internal contractors is so that we can deliver consistent quality and give our customers a great service. I will ensure your feedback is passed onto all involved, particularly Garry as your designer and Sam as your multi-skilled fitter, along with the senior management team, all of which I am sure will be equally pleased. Thank you once again.
Excellent job highly recommended anyone…
Excellent job highly recommended anyone thinking of a new. Bathroom use these guys.
From survey to installation very smooth
1 septembre 2020
Avis spontané
Réponse de More Ability
Dear Mr Turnbull, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion of your new easy access bathroom. One of the many reasons we champion our true full service offering is that it removes the stress of co-ordinating various trades’ people and as a result of employing our own expert team of designers, surveyors and multi-skilled fitters ensures that we can deliver consistent quality resulting in a smooth, conscientious and efficient service underpinned by great quality workmanship. Thank you once again for the fantastic review – I will ensure all who were involved in your project get the recognition and praise they deserve.
Professional from start to finish
Professional from start to finish. Good communication and covid aware.
8 août 2020
Avis spontané
Réponse de More Ability
Dear Mrs Rogers, thank you ever so much for taking the time to review our company and level of service you received from design concept through to installation completion. One of the many reasons we choose to employ our own multi-skilled fitters, senior designers, experienced surveyors and only ever use internal contractors is to ensure we can deliver consistent quality and give our customers a great service. Your 5* review and feedback will be passed back onto all involved in your project including Senior Designer, Simon, Fitter, Mario and the senior management team, all of which i am sure will be equally pleased. Thank you once again!
Not value for money
Had the bathroom fitted with wall in shower. No new loo or sink and didn’t decorate, even though they had to do some plastering. For £5200 I expected more
8 août 2020
Avis spontané
Réponse de More Ability
Dear Sharon Avent, thank you ever so much for taking the time to review our company, although it is disappointing to learn that your experience with us doesn’t appear to be the best. I have looked into your project file and unfortunately, with it being a contract order from Leeds City Council for Disabled Adaptation works, we have to adhere to the specification given to us by the council with regards to the amount of work involved. You should have had the option to pay ‘over and above’ the amount given to you by the council should you have wished to look into changing your existing WC and basin also. I can only apologise if this wasn’t made clear to you at the time. That said we take all feedback seriously and always look to explore what we can do moving forward to enhance our customer experience and add real value to the service we deliver. Thank you again for your open and honest feedback.
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