lovely man got the job done perfectly he listened to everything we said great experience and we love the end result the guys that did is was steve and kenny
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Lisez les avis des autres
I can highly recommend the Passmore group. Every member of staff we met was polite and courteous. Our designer, Andy, listened to what we required and came up with a design and suggested products that... Voir plus
L'entreprise a répondu
Expert knowledge and advice helpful, work done with care, causing little disruption ,always left clean and tidy at night, workforce pleasant , caring , helpful and hard working, very please with the e... Voir plus
L'entreprise a répondu
We are absolutely delighted with our new bathroom adaptation. From start to finish, the whole experience was fantastic. The communication was excellent, everyone arrived on time, and all the pe... Voir plus
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À propos de l'entreprise
- Rénovateur de salle de bains
- aussi dans
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Réagenceur
Écrit par l'entreprise
We understand the struggles later life or life with a disability can bring. With our easy access bathrooms you can live independently without compromising on style. Listening carefully to what our customers want and need, we create a safe space to bathe for you or your loved ones.
9 Reasons To Choose Us.
Écrit par l'entreprise
- More Than 50 Years' Experience.
- We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
- Full Design, Supply & Installation Service.
- Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
- Complete Peace Of Mind.
- You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
- 1,000's Of Happy Customers.
- We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
- Reputable, Reliable, Accredited.
- We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
- Expert Workforce
- With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
- Open, Honest & Transparent.
- There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
- 100% Guarantee.
- We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
- Conscientious, Courteous & Tidy.
- We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.
Coordonnées de contact
6 Hales Road, LS12 4PL, Wortley, Leeds, Royaume-Uni
- 01132015030
- info@moreability.co.uk
- www.moreability.co.uk
4,8
Excellent
214 avis
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From the very first chat at a…
From the very first chat at a disability event, through to the visit at my house to talk about what to feasible to actually having the work done, the whole experience was totally positive. Yes, I couldn't fit in everything I wanted, but that's the fault of my too small bathroom rather than theirs! They did their best to work miracles in the space provided and fitted in as much as possible while leaving it uncluttered and suitable for me to use with limited mobility.
I am utterly thrilled with my new wet room and would heartily recommend them as a company. Everyone I spoke to was so professional and the work was done superbly well.
Andy who did the actual work was an absolute star - he worked round me as much as possible and while I was asleep (I can sleep up to 18 hours out of 24 which doesn't leave a huge amount of time) tried to do the quieter things so as not to disturb me.
So pleased! They cost more than the other company I had out to quote, but they had so many many more ideas and l was able to chose the units, tiles, flooring etc that I really wanted and the overall look. Friends and family who've visited since say it's fantastic and doesn't look like a "disabled bathroom" just a lovely stylish one - despite having a bench for me to sit on while I shower, wash and dry toilet and lots of space for me to manouver round in.
Heartily recommended!
10 mars 2019
Avis spontané
Réponse de More Ability
Dear Dawn, thank you ever so much for taking the time to review our company and the level of service you received from first contact at the exhibition, through to your initial showroom visit, the site survey and during your installation with us. It is always fantastic to here when conscientious and courteous project has been delivered. Your feedback will be passed onto all involved in your project including Garry, Andy and the senior management team - all of whom i am sure will be equally thrilled. Thank you once again for the outstanding review and we sincerely hope the adaptation works make a noticeable difference on your bathing experience for many, many years to come.
Very professional company with a great…
Very professional company with a great knowledge of the needs and requirements of their clients.
4 mars 2019
Avis spontané
Réponse de More Ability
Dear Susan Robertson, thank you ever so much for taking the time to review our company and the level of service you received during your adaptation works. As a company that takes great pride in offering professional, knowledgeable, and experienced advise on bespoke solutions that cater for individual wants and needs it is fantastic to here your decision on how to proceed was an informed one that you are happy with, especially from an installation point of view. I will pass your comments onto Andy, Steve and the senior management team, all of which will i am sure will be equally thrilled. Thank you once again.
Needed a complete revamp of bathroom
Needed a complete revamp of bathroom, en suite and cloakroom which was long overdue. Also needed to reflect ease of access because of osteoarthritis.
From the first showroom visit through design and planning a difficult journey was made easy by all concerned. The fitter, Richard, was outstanding. He was considerate and his attention to detail and willingness to ensure it matched the highest possible expectation was exceptional.
Why did I put it off for so long, The results are stunning,
Ken Reece
10 février 2019
Avis spontané
Réponse de More Ability
Dear Mr Reece, thank you ever so much for taking the time to review our company and the level of service you received through-out your renovation project with us; from design concept to completion. Having delivered and refined our full service offering over the past 50 years this was designed to remove the stress of coordinating various trades people, employing all our own designers, surveys and fitters so we can deliver consistent quality and deliver a great service, every time - it is fantastic to learn this has been the case with your extensive renovation. I will pass your comments onto Garry, Richard and the Senior Management Team, all of which i am sure will be equally thrilled. Thank you once again.
If you have seen the rest
If you have seen the rest, it's time to SEE the best, may be a little more expensive, but certainly more experienced, clean and friendly. Professionalism at it's best.
Very pleased with the outcome of my Mother's new bathroom.
7 février 2019
Avis spontané
Réponse de More Ability
Dear Mr Bell, thank you so much for reviewing our company, the level of service you received and your appreciation for the finished renovation. As a company that prides itself on the open, honest, friendly, tidy and conscientious manner in which we undertake every single project it is with great appreciation to receive a review to this effect. Not only did your comments put a smile on our faces it also filled us with immense gratitude for the way in which our team conduct themselves from the conceptual design stage with your surveyor Garry to the installation completion with your fitter Calvin. Thank you once again for the fantastic review that will be passed on to all involved in your project and the senior management team.
We were delighted with everything
We were delighted with everything, from the first meeting to completion of the work. We are certainly coverts to showering, never thought that would happen !!
6 février 2019
Avis spontané
Réponse de More Ability
Dear Mr Pillar, thank you ever so much for taking the time to review our company and the level of serviced you received through-out your project with us, covering the concept and installation completion. We are absolutely thrilled that you are delighted with the finished renovation. Although the thought of showering rather than bathing can be a daunting prospect for those that love nothing more than a good soak, sometimes it is required to future proof a renovation - making it a functional, safe and an enjoyable experience for many years to come. We trust the knowledge and experience provided by your surveyor was the helping hand required to make such an informed decision. Your comments will be passed onto all involved in your project including your surveyor, fitter and senior management team. Thank you once again.
A DISABLED MODERN WET ROOM - OUTSTANDING
From the start of the whole process it was FIRST CLASS. The visit by Nigel who carefully listened to our needs regarding a disabled wet room. He then informed us and produced excellent layout plans; which come to light when we visited there showroom. Whilst waiting for the install dates, Sarah from accounts kept us well informed of the start date and Finally our fitter (Martin Bell) arrived promptly, kept us well informed of everything on a daily basis, kept the work clean and tidy at all times and produce a OUTSTANDING wet room.
MASSIVE THANKS TO ALL INVOLVED…5* RATING !
31 janvier 2019
Avis spontané
Réponse de More Ability
Dear Wayne, thank you ever so much for taking the time to review our company and the level of service you received through-out your project with us. I have had a look at the 3D Visuals of your Wet Room that Nigel designed for you and as you quite rightly put it; an outstanding modern disabled wet room. Having seen Martins work previously i am confident in presuming he brought Nigel's design to life with meticulous precision and expertise. As a company we are truly elated with your comments. Your review touches upon a number of the main reasons we strive to do what we do and be better with each an every project. I am thrilled you received an exceptional service and hope your wet room delivers the best possible bathing experience today and for many years to come.
Wash and dry toilet
This is the second time I have used Passmore group . First time to install a shower wet room and now a wash/dry toilet.
Top quality workmen and the job was supplied and fitted with professionalism and expertise.
Can not fault the company or its staff . I think the telling thing about a company is how it retains staff . Enough said . Thank you
15 janvier 2019
Avis spontané
Réponse de More Ability
Dear Beverley, thank you ever so much for taking the time to review our company and the level of service you received during the installation of your wash & dry toilet. It is always fantastic to here when an existing customers comes back to us for additional work and they receive the same 5* treatment - it highlights the importance of exceptional customer service and our desire to do 'better' every time. I will pass your comments onto all involved with your second project, and the senior management team, all of which i am sure will be equally thrilled with your comments. Thank you once again.
Challenging shower room project
Excellent communication between client and company. Time management and problem solving impressive . Our shower room conversion was complex involving electrical plumbing planning and water management skills, but Passmore had the skill base to surmount the difficulties. The workmen were experienced, tidy, and considerate.
They made “no drama out of a crisis”
We would certainly use Passmore again.
8 janvier 2019
Avis spontané
Réponse de More Ability
Dear Jan, thank you ever so much for taking the time to review our company and level of service you received through-out your renovation, from design through to installation. As a company that prides itself on our full service offering this has been created to remove the stress of co-ordinating different trades people to get a project finished on time and on budget. We also employ all our own multi skilled fitters and experienced surveyors / designers so we can deliver consistent quality and provide you with a great service. It is always fantastic to receive feedback that highlights this has been achieved. I will pass your comments onto all who had a hand in your project, especially Simon, Andy and the Senior management team, all of which i am sure will be equally thrilled. Thank you once again for the 5* review!
professional and considerate from start…
professional and considerate from start to finish. would be more than happy to recommend
3 janvier 2019
Avis spontané
Réponse de More Ability
Dear Mr & Mrs Hewitt, thank you ever so much for taking the time to review our company and the level of service that you received through-out your renovation project. We take great pride in the way in which we conduct our full service offering from design, right through to installation and aftercare. Because we want all projects to run as stress-free as possible for each and everyone of our customers we always aim to carry them out in a conscientious, courteous and tidy manner - we are elated this was successfully achieved during your works. Your feedback will be passed onto all involved in your renovation including your surveyor, fitter and senior management team, all of which i am sure will be equally thrilled with your comments. Thank you once again.
Great Job
Just a minor delay, otherwise perfect, excellent team, quality of work, and would definitely recommend.
3 janvier 2019
Avis spontané
Réponse de More Ability
Dear Shakil, thank you ever so much for taking the time to review our company and the level of service you received through-out your bathroom renovation / adaptation project. Here at More Ability, part of the Passmore Group, we take great pride in all our work and although your job was delayed slightly we are thrilled with your feedback and the manner in which your fitter carried out the adaptation. Your comments will be fed back to all involved, including your surveyor, fitter and the senior management team who i am sure will be equally pleased. Thank you once again.
Fantastic company
Fantastic company, high quality goods used, professional from start to finish from the planning with Nigel to all the workers on the job. Steve who was on site daily was excellent.
I would recommend the company
5 décembre 2018
Avis spontané
Réponse de More Ability
Dear Linda Holgate, thank you ever so much for taking the time to review our company, on behalf of your mother, and the level of service you received from concept to completion. Our full service approach was designed to remove the stress of co-ordinating different trades people to ensure projects are finished on time and on budget. We employ all our fitters, experienced surveyors and designers so we can deliver consistent quality and give our customers a great service every time - the feedback you have shared with us clearly demonstrates this in action. I will pass your comments onto Nigel, Steve and the senior management team, all of which i am sure will be thrilled. Thank you once again.
Wet room design
From first meeting Garry Kirkbright in the Leeds showroom this job has been carried out exceptionally well. I was kept informed at all times about the project. The bathroom fitter Richard Dyson worked tirelessly, and made a superb job of it. No mess was left after each days work, and was left neat and tidy. I am so pleased. Thank you.
15 novembre 2018
Avis spontané
Réponse de More Ability
Dear Susan Smithson. thank you ever so much for taking the time to review our company and the level of service you received from initial contact at our showroom, survey & design right through installation. As a company that prides themselves on a number of unique qualities, including the full service offering, employment of all our own staff and the conscientious, courteous and tidy manner we undertake each project it is always fantastic to here this has been delivered. Your review will be passed onto all who had a hand in your project, along with the senior management team, who i am sure will be equally thrilled. Thank you once again.
Very good service from start to finish
Very good service from start to finish, with excellent advice, and help on what was the best solution for us.
The installation team, Steve and Graham were first class and left everything clean and tidy each day, and even arranged to rectify a drainage fault from a previous installation. All in all we are very satisfied and would not hesitate to recommend your company.
1 novembre 2018
Avis spontané
Réponse de More Ability
Dear Mr Nunn, thank you ever so much for taking the time to review our company and the level of service you received through-out your project with us. I will pass your comments onto all involved in your project, along with the senior management team, who i am sure will be elated with your feedback. As a company that prides themselves on the courteous, conscientious and tidy manner in which we undertake every project it is always fantastic to receive comments that refer to such. Thank you once again!
Walk in bath with rise and lower seat
Brilliant workmanship work men worked very tidy very respectful of surroundings. Kept informed before and after installation. Just a slight miss communication on first day what time workman was arriving but overall very satisfied with work carried out. Would highly recommend.
10 octobre 2018
Avis spontané
Réponse de More Ability
Dear Mr & Mrs Cowlishaw, thank you ever so much for taking the time to write such a wonderful review of your experience with us - we are absolutely delighted that you are happy with the finished installation and the way in which your multi-skilled fitter, Sam, conducted himself, while carrying our works to your property. Your feedback will be passed back to all involved in your bathroom renovation, along with the senior management team, who i am sure will be equally pleased. Thank you once again.
Very Happy and Satisfied with all…
Very Happy and Satisfied with all aspect of the purchase and installation THANK YOU
2 octobre 2018
Avis spontané
Réponse de More Ability
Dear Mr Thomson, thank you ever so much for taking the time to review our company and the service you received from design through to installation. I will pass your feedback onto both your surveyor, fitter and the senior management team, all of which i am confident will be equally pleased. Thank you once again.
A very stressful experience that needed…
A very stressful experience that needed a return visit on the day it was finished as no water from shower. Another visit to try to fix water not draining in wet room and no water again. Couldn't remedy then. A further 2 days work later in the week needed to pull up the flooring to fix the angle of the tray and connect the shower to the water tank properly as sludge pulled into system as the tank used was capped off. I had to lay off decorators, re book new carpet being laid and 2 further days to stay in house for remedial work. For the first 4 days of job only worked part of each day as pulled off to do other work elsewhere. The toilet then needed to be removed. I feel that the stress was too much and the inconvenience and knock on effect on other trades people I had booked added to the stress.
5 septembre 2018
Avis spontané
Réponse de More Ability
Dear Gina, thank you for taking the time to review our company, offering an honest albeit extremely disappointing account of your experience with us. I can only apologise for the stress this has caused and the way in which your project was handle that consequently caused disruption to both yourself and all other trades involved. Your feedback will be passed onto the senior management and installation teams and looked into with a view to offering an insight in the way in which it was handled.
Excellent
Excellent, professional finish. Our fitter, Steve, was hardworking, polite, punctual and tidy. Finished ahead of schedule. Extremely happy.
4 septembre 2018
Avis spontané
Réponse de More Ability
Dear Margaret Cummings, thank you ever so much for taking the time to review our company and level of service you received from concept to completion. Here at More Ability, part of the Passmore Group, we pride ourselves on the conscientious, courteous and tidy manner in which we manage all our renovation projects and we are thrilled to here this has been the case. Your feedback will be passed onto all involved in your project, Nigel as your design / surveyor, and Steve as your multi-skilled installer, along with the senior management team. Thank you one again for the fantastic review!
From a grotty over-shower bath in a…
From a grotty over-shower bath in a poky little bathroom and WC that I couldn't use to a spacious and well thought out wet floor shower, brilliant. Although the job took a little longer than I thought it would it was well worth the time and energy spent on it by your excellent fitters, Darren and Shaun. Thanks also to electrician who had a bit of a nightmare job and who I can't remember the name of. Some of the items fitted weren't what I asked for but the alternatives worked fine and I am very happy with the finished product, in fact so is my husband who didn't really want to get rid of the bath. Brilliant job, well done.
27 juillet 2018
Avis spontané
Réponse de More Ability
Thank you ever so much for taking the time to review our company and the level of service you received throughout your installation. A company with over 50 years’ experience, we take great pride in all our projects, ensuring complete peace of mind from the very start to the finish. I will pass your feedback onto Darren, Shaun and the senior management team, all of which I am confident will be equally pleased. Thank you one again.
I really appreciated having my ideas…
I really appreciated having my ideas listened to by this local firm, and am very pleased with the end result (I had a walk-in shower installed and the bath removed). The salesman wasn't pushy, the fitter worked extremely hard (and was very patient) in doing the best possible job, there was good after-sales service and pleasant reception staff. No mess and my home was respected at all times.
21 juillet 2018
Avis spontané
Réponse de More Ability
Dear Lynne Pullein, thank you ever so much for taking the time to review our company and the level of service you received from design, through to installation and after care. I will pass your comments on to Andy, as your Surveyor, Marius, as your multi-skilled installer and the senior management team; who i am confident will be equally thrilled. As a company that pride ourselves on a conscientious, courteous and tidy renovation it is fantastic to here this has been delivered. Thanks again for the fantastic review!
Bathroom modification for my parents.
The designer provided a quote with many errors and wasn't familiar with the product. On the other hand, the fitter and other staff were excellent, and we are very satisfied with the result.
11 juillet 2018
Avis spontané
Réponse de More Ability
Dear Mr Hall, thank you for providing an open and honest account with regards to the experience you had with our company. Although we are delighted that the finished installation is everything you could have hoped for, your comments over product knowledge does raise questions and concerns for potential training which will be fed back to management and initiated accordingly. I would like to thank you once again for taking the time to review our company.
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