I ordered 2 x hdd’s. I didn’t get a confirmation email straight away as you would with most companies and then later received an email to say they were now out of stock. Something I have read from oth... Voir plus
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Ordered an ASUS ROG Strix X870 motherboard. Initially I was skeptical as I had seen other reviews mentioning stock discrepancies, so wanted to check if store had stock and confirm its price, the lady... Voir plus
Honestly didn’t expect standard delivery to feel this premium. The package showed up exactly when it said it would, perfectly packed, not a dent in sight. What really impressed me was customer suppor... Voir plus
L'entreprise a répondu
Purchased photocopier via Amazon. An initial worrying 24-48hours - no tracking information from courier. Danny at MoreCoCo pursued the matter on our behalf though & and reassuringly- the product arriv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'informatique
- aussi dans
- Magasin d'accessoires informatiques
- Magasin d'électronique
- Magasin de téléphonie mobile
- Ordinateur et accessoires
Écrit par l'entreprise
We’re an independent UK-based company, established online in 2003 and trading since 1992. Our call centre is in Sheffield, where we employ a local team and pay all our taxes in the UK. We don’t use offshore call centres, and we’re always available by phone if you need us. Unlike many sellers who ship from overseas, we dispatch everything from the UK – so there are no hidden import fees or long delays. We’re committed to straightforward service: no hidden charges, no gimmicks, and no nonsense. We display all delivery costs upfront, provide VAT invoices, and offer insured shipping with every order. We’ve served thousands of happy customers through our website, Amazon, and eBay – and pride ourselves on providing excellent customer service every step of the way. Whether it’s pre-sales advice or aftercare, our experienced team is here to help.
Coordonnées de contact
Royaume-Uni
- www.morecoco.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Absolutely terrible after sales…
Absolutely terrible after sales service, bought a HP 107w printer, it would not connect to my wi fi, although I have full fibre with numerous over devices connected, asked for a replacement, so they sent me a link to HP which just involved downloading the HP start app which I already had.
Ever the optimist, I did net result same thing, going to local tip , dump it.
Just wasted nearly £200 pounds.
Now way are they ever going to admit they sold me a duff product

Réponse de MoreCoCo
Sent a used product
Purchased a new motherboard and I've received one that has been opened and used. I wish I listened to the previous reviews. Now stressing if this will even be sorted and how long it'll take.

Réponse de MoreCoCo
Quick & Reliable Service
Very quick service, and all exactly as described. Thanks +++

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Terrible service.
Terrible service.
Returned item 2 months ago, still waiting for refund.
Avoid this company at all cost.

Réponse de MoreCoCo
Communication excellent from purchase…
Communication excellent from purchase to delivery and price was good too

Réponse de MoreCoCo
Avoid these charlatans.
Received a motherboard for a Ryzen 9, so drop in processor, covered in scratches. Went through the rigmarole of trying it in a couple of new machines (unsurprisingly didn't work). Returned and have just received it back as damaged pins. Absolutely certain it's in the same state it was received. Ordered motherboards for the other machines from Amazon, good quality and no issues. Wonder if the one we've received was a previous return dressed up as new given the absolute mess of scratches etc. the back of the board was in.

Réponse de MoreCoCo
pleasant shopping experience well prices fast delivery
Product was very well priced and under the market price even with sales from competitors.
Delivery was amazingly fast .
will shop with again

Réponse de MoreCoCo
Great experience
Great experience, the customer care was responsive and helpful.
I received my product within the deadline and the product was as expected.

Réponse de MoreCoCo

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Really fast response and resolved my…
Really fast response and resolved my issues quickly. Thank you!

Réponse de MoreCoCo
Great Service
Product was in stock and arrived from Denmark within 24 hours of despatch. Pricing very competitive and customer services were very responsive to email queries. All round great service.

Réponse de MoreCoCo
Great shop!
Good prices. Extremely fast delivery and used a proper courier service. Couldn’t ask for more. Would shop here again.

Réponse de MoreCoCo
Great experience and fair business
I've ordered Fractal Torrent, everything was perfect but i've noticed that i got non-rgb fans instead. I've contacted the support and shortly after got a reply. Morecoco fairly compensated the miss, the product was new and came properly packaged, all accessories were in place. :) Great to deal with fair business that takes responsibility.
Bad customer service
Bought item on the 27th August. Advert clearly said 48hr courier. Nothing arrived and company never responded to my emails. A week later they just issued a refund when I complained to EBay. Really bad customer service. What a waste of a week
Good company that does business well
Communicated well and kept me informed about the product delivery. Was able to order and buy products with ease and easily check the tracking order without going to other screens. They have good deals all across the board and I will be shopping here again in the future
Amazing service
Checkout was very fast. I inputted my email wrong and customer service were very quick to respond and rectify the mistake. The parcel came within 3 days which is very fast for a pc case in my opinion
Do not buy from this company
I returned a motherboard back to this company in fully working condition, packaging the item with a CPU cover to ensure no damage was caused to the unit.
The motherboard was then returned to me with bent CPU pins, and it was claimed this damage wasn’t their fault. This damage was done either accidentally, or more than likely intentionally so my refund could not be processed.
Do not buy from this company. I have been scammed out of £180 for what was a simple return due to coil-wine.
No issues!
Product arrived in very good time, well packaged and working perfectly, with a decent price to boot! Will definitely be back if I need to purchase anything else from their selection
Great product/service
Super helpful,[Stacey] great product, fast delivery. Great communication.
Wouldn't hesitate to return.
Super fast delivery & best prices
I ordered a new laptop, having discovered MoreCoCo after searching for a couple of weeks for somewhere that had it in stock and was not charging over the odds for it. MoreCoCo beat the competition by £10 - when you are spending a large amount of money on something every little helps! - This saving also meant that the cost was below the upper threshold to use PayPal pay in 3, which worked as an extra advantage to use MoreCoCo over others. Delivery was super quick too, ordered at 15:30 and it was delivered at 09:00 the next morning, I didn't opt to pay more for shipping, but it was shipped via Parcelforce 24 using the free shipping option anyway! Very impressed, I will use MoreCoCo again.
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