I cancelled insurance with them as I had sold my bike. 12/9/26, policy cancelled. 29/9/26, please pay £27 or it will go to debt collector with an increase. 3/10/26, debt collector and no chance... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When I logged on to make adjustments to my policy there was a statement informing me that they were extremely busy and to try and make changes to my policy myself using the portal. I couldn't make the... Voir plus
L'entreprise a répondu
Process was so easy start to finish. The website was very clear and provided all the information I needed to allow me to make an informed decision. Obviously the price was a major factor but not the o... Voir plus
L'entreprise a répondu
ok so this review process in some cases works !!- i have to give credit where its due - Elaine, customer service - my poor review earlier resulted in a very pleasent conversation with the required out... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de MotorCycle Direct
Écrit par l'entreprise
MotorCycle Direct was founded in 1997, with the aim of providing bike and scooter insurance solutions. The company was formed out of a commitment to offer the best service at competitive prices to riders in the UK.
We have built up an extensive knowledge of the UK's motorcycle industry together with a comprehensive understanding of bike insurance. By building relationships with the UK's major insurers we are able to find the best quotes whilst retaining our independence and expertise to offer customers the products they need.
Naturally, this type of industry knowledge and extensive coverage means we cater for most models on the market, and we are also able to offer a service that fits the individual biker. MotorCycle Direct was born out of an enthusiasm for bikes and our success rests on getting this across to our customers - whatever bike they ride. VISIT WEBSITE
Coordonnées de contact
Midland Way, BS35 2JX, Thornbury, Royaume-Uni
- www.motorcycledirect.co.uk
4,1
Bien
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy website 🙂
18 mars 2026
Réponse de MotorCycle Direct
Hi Melanie
Thanks for the great feedback, we are glad that you found our website so easy to navigate.
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Brian
Thanks for taking the time to leave your great feedback! Ride safe.
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Geoff
Thanks for the great feedback, we are glad that you found it so easy and simple to set up your policy and access all your documents. We hope we continue to impress!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Trevor
Thanks for taking the time to leave your review!
MotorCycle Direct
Really easy to get my Quotation
Really easy to get my Quotation and cover. Seemed like really good value too.
18 mars 2026
Réponse de MotorCycle Direct
Hi Peter
Thanks for taking the time to leave a review, we are glad that you found it so easy to set up your policy online, and at a price that suits you.
MotorCycle Direct
Réponse de MotorCycle Direct
Hi
Thanks for the great feedback! Ride safe.
MotorCycle Direct
For everything u get from these they r…
For everything u get from these they r very very good on price
14 mars 2026
Réponse de MotorCycle Direct
Hi David
Thank you for your comments & 5-star rating.
We’re delighted that you are pleased with our products & services.
Thank you!
MotorCycle Direct
Easy of completion and a great price…
Easy of completion and a great price with a full package.
14 mars 2026
Réponse de MotorCycle Direct
Hi David
Thank you for your comments & 5-star rating.
We’re delighted that you are pleased with our products & services.
Thank you!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Logan
Thanks for rating us 5 stars, we really appreciate your kind words.
We hope we continue to impress!
Many Thanks and Happy Riding
Motorcycle Direct
Not a bad experience
Not a bad experience, eny questions you have to go through a chat box no direct phone line but that was ok.
8 mars 2026
Réponse de MotorCycle Direct
Hi John
It's great to hear that you’ve had a good experience.
We are a digital broker so we encourage our customers to do as much as they can online.
If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Easy to use online.
13 mars 2026
Réponse de MotorCycle Direct
HI Christine
Thanks for the great feedback, we really appreciate it and are glad that you found it so easy to set up your policy online with us!
MotorCycle Direct
Straight forward and easy enough to do…
Straight forward and easy enough to do on line. Also great price, so ticks all my boxes
13 mars 2026
Réponse de MotorCycle Direct
Hi
Thanks for the 5 stars, we are glad we ticked all your boxes, including the price. We hope we continue to impress!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi
Thanks for great feedback, we are glad that you found the online journey so easy to use.
MotorCycle Direct
Obtained a quote with ease and…
Obtained a quote with ease and continued through the process without any problems. Great price beating my previous insurer hands down.
9 mars 2026
Réponse de MotorCycle Direct
Hi Mr Dalton
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Very easy and straightforward process
10 mars 2026
Réponse de MotorCycle Direct
Hi Stephen
Thanks for the feedback, we are glad that you found the process so easy and straight forward. Ride safe!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Drew
Thanks for the great feedback about our online site. We are glad that you found it so easy to use!
MotorCycle Direct
Motorcycle insurance
Easy to get a quote the customer service team was really good
Would recommend
9 mars 2026
Réponse de MotorCycle Direct
Hi Rob
We are very glad to hear that one of our Support specialists were able to give you a 5-star experience! Thank you for taking the time to leave us a review, we will pass the feedback on to the specific colleague who will love to hear this too!
MotorCycle Direct
Straight forward form to complete
Straight forward form to complete. Did just take around 5 mins. Will certainly be recommending to our members.
10 mars 2026
Réponse de MotorCycle Direct
HI
It's great to hear that you’ve had a good experience, and thanks for the recommendations. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
Réponse de MotorCycle Direct
HI Tony
Thanks for the feedback, if you need any hel;p in the future please let us know!
MotorCycle Direct
Réponse de MotorCycle Direct
Hi Michael,
It's great to hear that you’ve had a good experience. If you need any help in the future please let us know. Thank you!
MotorCycle Direct
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