motorsykkeldekk.com Avis 

Svært lang leveringstid. Bestilte dekkene 18/7, og 7/8 har de ikke blitt levert.
Umulig å spore, kan ikke anbefales hvis leveringstid er viktig.

Bestilte nye Metzeler dekk til min Rocket 3
29.06-2022, fikk et dekk levert 02.08.2022 og et dekk 03.08.2022.
Leveringstid på 7 dager er en vits.
Telefonnr.på nettside er ikke i bruk.
Har skrevet flere mailer uten å få svar
Tracking sider fungerte ikke
Ble lovet på Livechat at de skulle kontakte meg. har ikke skjedd
Anbefales slett ikke..
Stig Selbo

Kjøpte et sett med dekk den 18.07 som skulle leveres på 7 virkedager. Fikk sporingsnummer på et av dekkene, som sist lå i Tyskland 26.07. Ingen kommunikasjon. Betal heller litt mer for en ordentlig service. Dette er useriøst.

fikk dekkene den 15.08

Bestillte sett med dekk, 13/7-22 , nå står det at 1 stk er levert???? helt umulig å få kontakt på tlf...ikke i bruk, får heller ikke sendt mail. dette blir siste gang!!

De ber om en vurdering av mitt kjøp for snart 3 uker siden.. Men jeg har ikke mottatt noe dekk enda.. Så derfor strykkarakter

Overrasket av leveranse til min ducati multistrada dekk som var produsert i Japan 2012. 10 år gamle dekk😳 dekk er ferskvare og bør ikke selge gamle dekk med hard gummi

Mvh
Skuffet kunde

Detta är en fake sida! Mail svarar dom inte på. Tlf fungerar inte. Ingen vet var däcken är och samma svar ges till andra, bara att se på tråden här. Chat svarar dom på men samma svar där:) har bett om refundering och den skall komma men det sker nog inte.

Så inte beställ härifrån för denna är bara fake.

Har ikke mottatt noen dekk ennå. Litt umulig når spørreundersøkelsen kommer lenge før Bestillte dekk.

EDIT!

I finally received the tire! Without any notification or update, I received a call today, about an order that will be delivered in the next minutes.

I believe that, after all, the order was stuck in Customs at the border, so it might not have been the seller's fault after all... This is the only thing I can assume.

But this raises some questions: Why DPD told me continuously that they did not receive any package? And why the Customer Support didn't know anything about it? It looks like the lies and misinformations came from DPD, not the shopping website.

The tire didn't come in a box, only in some thick (with a couple of holes) plastic foil. It is in good condition and it was manufactured a year ago. Looks good.
I would give them 5 stars, but the lack of information are not worth it.

------------------------------------------
Old review from here (was 1 star):

First of all, this review is also for Delticom AG (the real organisation), dekkonline, giga-dekk, autopink, dekk.eu and many more online markets. It's just one business with tens of international websites (easy to find out from the similar reviews for their tires, similar order number and same address.

I ordered a tire 3 weeks ago, and since then, I did not receive any information about it's status. It was updated on 30th to "On the way", and that's where it was left.
I called PostNord (the local delivery service), and their message was that the package did not enter the country.
So I called DPD, the International courier, who is supposed to handle the package, and they told me that they never received it, there was only a registration as there being a package.
Then I tried to call the shop, but their phone number doesn't work. I wrote them an email, and they didn't reply.
In the end, I figured out that it is a one big Organisation, and that the Order codes work between the webshops, so I wrote dekkonline, which has a facebook messenger chat, about the issue.

And here is where the confussion really started...
In total, three people replied, over a span of two weeks.
- First person tells me that I should have received the package the day before, then tells me that it is still on the way, and they can't give me more information (remember that DPD said that they did not receive anything).
- The second person tells me that there was a logistic issue and that it should be on the way, or maybe still with them (changed his mind after I reminded him multiple times that DPD said that they received nothing), he doesn't know, so he advised me to come back at the end of the week for more information.
- The week ends without any information, so the next week I talk with the third person, who tells me that they can't know where my package is, and that I will receive a message when it will be updated.

The last status I received from them was that I should return in 4 days, when they will have more information (deja vu). They won't even tell me if the package left their warehouse, or not. Their only response is that "The package is on the way, and they will notify me when PostNord will receive it."

I don't know where all those positive comments come from.
Check the Trustpilot page for Delticom AG, where everybody complains about the exact same thing.

Har nå ventet over 3 uker på ett dekk, i følge sporingen er det fremdeles i Tyskland. Var nok første og siste gang jeg kjøpte noe hos dere. Skal ha ett nytt dekk til nå, men det skal kjøpes hos en seriøs forhandler.

Alt for treg levering av varene. Og når eg prøvet og kontakte dere. så var det ikke muligt, ringte et nummer som ingen svarte på ellers så fikk eg og beskjed om at nummer ikke i bruk. Mail ble heller ikke svart på når eg sendte det.

Helt elendig. I skrivende stund har jeg ennå ikke mottatt noe. Dekkene har vært under transport i 18 dager nå. Jeg har forsøkt å kontakte Motorsykkeldekk.com uten hell. Har forsøkt å ringe men får svar at telefonnummer ikke er i bruk. Får heller ikke svar på e-poster kun et automatisk svar at jeg snart vil motta varene.

Hei jeg har fortsatt ikke mottatt mine dekk. Lite info om sendingen.
Hvor lang er ventetiden på sendingen.

Stay away from this site. After payment, no mail, no telephone number, no nothing. Use your money on weed instead.

Promises 7 workingdays deliverytime, but after 3 weeks nothing received yet. Phone number does not work and the only way to contact them is a contact form on the web site...which they do not respond to...

Ventet lenge og venter fortsatt på min leveranse uten tilbakemelding fra dere om årsak

Tires are probably really good when or if they arrive. As in my last experience with motorsykkeldekk.com they have challenges with their Logistics. Status on DPD tracking site has been "packet unterwegs" now for 16 days. No more info regarding where.

And they ship a pair of ordered tires as 2 different packages. Last time my front tire arrived 4 weeks after I had to buy a similar tire locally.

What happens this time???

Ketil from Drøbak, Norway.

Gode produkter til fornuftig pris. Uforutsigbar leveringstid trekker noe ned.

Frakten tok 17 dager, sist jeg bestilte gjekk det under en uke….

Bruker Postnord, og sporingssystemet fungerer ikke.....