Had an issue with a recently purchased Darlac hand tool. It was dealt with in a courteous and efficient manner. How refreshing to have great customer care - in an age where most companies have for... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
This company has restored my faith in humanity. Going over and above what would be expected is so rare in the world today, that when it happens we are not quite sure how to react. My enquiry for a... Voir plus
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Sunflower seeds did not work, asked for replacement pack, told some had been sent, after four weeks asked again, still no seeds, posted a public review - surprise surprise, replacement seeds sent. I... Voir plus
L'entreprise a répondu
Bought a pair of Darlac forged shears at an excellent price. A great product delivered well packaged and in perfect condition. Thank you. Product and company to be recommended. I nearly did not both... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Mr Fothergill's our aim is to provide a product range for all your gardening needs from flower and vegetable seed to young plants, potatoes, onions, garlic, shallots, veg plants soft fruit and fruit trees. We are sure that from the amateur to the enthusiast there is something to meet your requirements. We genuinely care for our customers and insist that the quality of all our seeds and plants and level of customer service are of the highest standards. However we are only human and very occasionally things do go wrong, but please rest assured, we will always do our very best to put things right. Should you be dissatisfied for any reason, we will gladly send replacements or refund the purchase price upon request. (Our contact lines are currently open 8am-6pm weekdays, 9am-5pm weekends and bank holidays)
Mr Fothergill's Special Offers
Écrit par l'entreprise
- Helping you to save money in your garden
- Our latest special offers can be seen on our Offers Page on the website
Coordonnées de contact
Gazeley Road, Kentford, Suffolk, CB8 7QB, Newmarket, Royaume-Uni
- 0333 777 3936
- www.mr-fothergills.co.uk
4,2
Bien
7 k avis
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Great offer on website and easy to…
Great offer on website and easy to order. Delivered next day. Really impressed.
6 août 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Warranty
Had an issue with a recently purchased Darlac hand tool. It was dealt with in a courteous and efficient manner.
How refreshing to have great customer care - in an age where most companies have forgotten what that means after a sale is made.
I will recommend to family and friends and will definitely come back when I need to make future purchases.
Thankyou.
Outstanding.
6 août 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Excellent fast response by the company…
Excellent fast response by the company in supplying a replacement for a broken spring .
6 août 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Excellent customer service when looking…
Excellent customer service when looking for a spare part I'd not been able to source elsewhere. Can't be faulted, thank you.
6 août 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Quick and easy shopping experience
Quick and easy shopping experience, despatch was rapid, items arrived as advertised, and there were free lettuce seeds included! My forget-me-not seeds have already sprouted and are doing very well.
3 août 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
No hassle with order
5 août 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
As always good quality great value…
As always good quality great value delivered with care
28 octobre 2025
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Arrived on time
Arrived on time, care taken to look after the package cant wait to see the results
18 juin 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Great response to spare part request
Great response to spare part request. Sent out to me without delay.
31 juillet 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Seeds as ordered and delivered on time
31 juillet 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Seed pack only contained weeds!
I purchased several packs of seeds but one contained only weeds which I did not realise until it was too late to replace.
How can this happen? It has completely messed me up and I have lost a year in preparation of my new landscape.
4 février 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review. We will use this to improve the service we offer.
We appreciate your feedback.
Kind Regards,
Customer Service.
A Fantastic company to buy from
Great products, very good quality, excellent website, and the orders are quickly shipped to you with matching communication, thanks Shaun GWS.
30 juillet 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Darlac bargains
I bought several Darlac items in the sale. I received my parcel quickly and it was well packed. The tools were superb value and I am delighted with them and with the efficient service from Mr Fothergills. I have bought a few Darlac loppers etc over the years and they are well made and have given sturdy service so I hope these will be the same. Likewise I have ordered many times from Fothergills, mainly seeds before, and never had any problems. Very pleased. Recommended companies.
30 juillet 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Contacted fothergills about seeds I was…
Contacted fothergills about seeds I was disappointed with, without any quibble replacements were sent immediately. Great customer service which I will share 😄
30 juillet 2026
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Don't trust this company
Ordered a greenhouse which was discounted and a really great bargain. After 5 days received email to say the price was an error and my order had been cancelled and I would receive a refund. Why did it take 5 days to tell me this and how long til I get my refund. I suspect many people were ordering the greenhouse at the discounted price so they decided to put the price back up. I wouldn't trust this company
13 août 2026
Avis spontané
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review. We will use this to improve the service we offer.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
Réponse de Mr Fothergills Seeds Ltd
Good Morning,
Thank you for taking the time to leave us a review.
We appreciate your feedback.
Kind Regards,
Customer Service.
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