Have been using Mr Resistor products for over 25 years, basically because they work. Use a lot of their Wise control systems they are a unique set up. There is not any other Lighting wholesaler like t... Voir plus
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Excellent Customer Service today in the New Kings Road Fulham branch. Very knowledgeable and helpful staff. (Bearded chap). Thank you. Large selection of lamps, bulbs, Christmas lights etc and much... Voir plus
Placed one order, delivered promptly, products look great- track with 2 different types of light fittings. Placed a second order, realised not all items were in stock from looking at invoice. Called t... Voir plus
I ordered two 46mm plasterboard back boxes. Ordering, delivery and price were all fine. Unfortunately, I found the retaining clip design to be very poor. The clips were extremely stiff and diff... Voir plus
À propos de l'entreprise
- Grossiste en éclairage
- Grossiste en matériel électrique
- Conseil en technique d'éclairage
- Magasin de luminaires
Écrit par l'entreprise
Lighting by Mr Resistor. We carry large stocks of quality Lighting products. We have extended our interests to include a lighting design service with Lighting and other quality lighting systems.
Coordonnées de contact
21 Lydden Road, SW18 4LT, London, Royaume-Uni
- 020 8874 2234
- info@mr-resistor.co.uk
- www.mr-resistor.co.uk
4,4
Excellent
128 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Only place I could find LED chandelier…
Only place I could find LED chandelier bulbs. They arrived next day. Minor fault and replacements were sent next day without any quibble thanks to Ian, great customer service.
19 décembre 2020
Avis spontané
The website of this company contains…
The website of this company contains misinformation regarding its products. In my case this caused me to buy an incorrect backbox for an architrave switch. Both of these items were very expensive and the company was not very helpful when the mistake was pointed out. I will never use this firm again and have purchased the correct backbox elsewhere because the return and replacement process was far to complex and I had no confidence that I would not loose more money.
7 décembre 2020
Avis spontané
Réponse de Mr Resistor
Hi Anthony Rogers,
We're sorry to hear about your experience back in 2020 and appreciate you taking the time to share your feedback. We understand how frustrating it must have been to receive incorrect product information and to face difficulties with the return process.
Since then, we've reviewed and updated our website content to ensure product descriptions are clearer and more accurate. We've also simplified our returns and support procedures to make things easier for our customers.
While we're disappointed we didn’t meet your expectations at the time, your feedback has helped us improve. If you ever reconsider, we’d be grateful for the opportunity to provide a better experience.
Kind regards,
Mr Resistor Team
Excellent service from Technical Dept…
Excellent service from Technical Dept when I asked them how to install some step lights. Quick to reply to my emails.
26 novembre 2020
Avis spontané
Outstanding Service
Ordered four lights and bulbs for our garden in June and was extremely happy with the delivery, packaging and product. However, when one of the bulbs failed after a short time, the service I received was outstanding with a prompt, friendly response and immediate replacement. So reassuring that there are some great suppliers on-line.
12 septembre 2020
Avis spontané
The original LED supplier
The original LED supplier! Their goods are exceptional quality, but they are expensive. However, if you want quality then use the right kit! Lighting design is also very helpful.
Customer service is not great, you kind of feel its too much trouble to pick the phone up and help. Technical support is the same, you get the feeling you are taking up their time and your rushed off the phone.
28 août 2020
Avis spontané
Terrible customer service
Terrible customer service, never received my order as there courier lost it then had to make about 4 or 5 phone calls and emails to get my refund back,said they would call me back each time and they never, would not recommend them
18 juin 2020
Avis spontané
Réponse de Mr Resistor
Hi Barry Ross,
Thank you for your feedback, and we're genuinely sorry to hear about your experience back in 2020. We completely understand how frustrating it must have been not to receive your order and to have difficulty getting through to us.
Since then, we've made significant improvements to our customer service and delivery processes to ensure issues like this are resolved swiftly and professionally.
While we're disappointed we didn’t meet your expectations at the time, we truly appreciate your feedback — it’s helped us improve. If you ever choose to give us another go, we’d love the chance to provide a much better experience.
Kind regards,
Mr Resistor Team
Excellent Customer Service :) 💡
Excellent Customer Service today in the New Kings Road Fulham branch. Very knowledgeable and helpful staff. (Bearded chap). Thank you.
Large selection of lamps, bulbs, Christmas lights etc and much more in store. Website a bit of an issue on mobile Apple iOS unfortunately, but otherwise excellent in-store staff. Recommend.
11 novembre 2019
Avis spontané
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