Muse Avis 293

Best pouch Company in the whole of uk amazing quality good clean release and gums feel good after and good nicotine release

Perfect company fast delivery and good customer service defo would use again and would live to collab with these guys

Lovely flavours, quick delivery. One of the best nicotine pouches ive tried

As stated before with my previous reviews I have made i am very happy with muse pouches, I have tried all the other ones, but they are not nice compared to muse.
I have recently tried the liquorice ones and I have to say they are amazing.

Amazing sellers

They have a good taste to them compared to other brands

Really high wuality pouches and they are game changing if you like to stay energized or like to have a bit of a buzz

Over the past 3 years I've tried 30+ different brands of nicotine pouch and Muse is the best by far. The flavour is unbelievable and long lasting, every flavour is delicious. The consistency of quality is great aswell, I've had no unsealed pouches so far in the nearly 6 months I've been using Muse which was a regular occurrence with other brands. Very fast delivery aswell. Muse is the only pouches i use now and will be for as long as i use pouches. Looking forward to any new flavours on the horizon.

Fast delivery and a great company

Interesting flavours and a good pouch. Really enjoyed the Irn Bru style ones.

Wrong items delivered. No reply from messages. Won’t be using again.

I ordered on the 25th december for next day delivery i payed more and now its the 28th and i still havent recieved my order.

I was looks for for a deal came across this brand got two for free (pay delivery) iorn brew and and tropical both in 6mg they came before christmas speedy delivery i was pleased and even got some free halal gummies witch was nice overall good product will buy more

Got a couple of free samples from muse. Flavours are more vibrant than some other brands, they also don't burn as much compared to others. Delivery was quick only had to pay for shipping. Will try them again

Always a great experience with these pouches

These energy pouches have really helped me boost my energy

Unfortunately my experience with Muse has been very disappointing.

I ordered 0mg nicotine pouches (strawberry raspberry cherry) and was sent a nicotine-containing version instead (strawberry raspberry cherry 12mg), which is a serious issue, especially as I am post-operative and must avoid nicotine for medical reasons. I contacted customer support multiple times but received no response, which left me no option but to resolve the matter via my bank.

While the 0mg Cool Mint flavour itself was decent, the quality control error and lack of customer service completely overshadow any positives. Sending nicotine products in place of 0mg is not something I would expect from a company in this space.

Edit / Update:
Muse have since been in touch and resolved the issue. They explained that my emails had gone to their junk folder, apologised sincerely, and sent out a full replacement order via tracked delivery, which arrived the next day.

While the initial mistake of sending a nicotine product instead of a 0mg pouch was concerning, especially for someone post-operative. I do appreciate that once the issue was seen, it was handled promptly and professionally. The replacement order was correct, and the response felt genuine. The products are good, I would recommend.

Only sent 1 of the things I ordered and then ignored my emails when I wanted to get the issue sorted. Paid extra for next day delivery and didn't receive my order for 5 days.
Issue ended up being resolved, replacements was sent quickly and fully refunded delivery. Person who got in touch let me know what was going on and everything worked out.

Great for starters and long lasting flavor buying again