I’ve ordered 3/4 times from Muse, love the energy pouches as a pre-work out stimulant. Beats coffee and other prework out products for me. Clean energy boost! No jitters and side effects, even on th... Voir plus
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Tried the Strawberry Raspberry Cherry Muse pouches, and wow, absolutely my fave! Super smooth and tasty. Also gave Liquorice and Iron Brew a go – never seen flavors like that before. Really interestin... Voir plus
L'entreprise a répondu
Only sent 1 of the things I ordered and then ignored my emails when I wanted to get the issue sorted. Paid extra for next day delivery and didn't receive my order for 5 days. Issue ended up being res... Voir plus
L'entreprise a répondu
I have used other brands in the past, but they were unpleasant feeling and 'meh' tasting. Then I came across Muse with flavours like Cola Ice and Strawberry Raspberry Cherry, and WOW they taste good.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Muse, the UK’s first nicotine pouch brand, where innovation meets tradition. Our journey began with a vision: to offer a cleaner, more accessible alternative to traditional nicotine. Muse nicotine pouches are tobacco-free, smoke-free, sugar-free, and free of harsh chemicals—allowing you to enjoy nicotine anywhere, without smoke, ash, or odor. Designed with a smooth, clump-free texture and crafted for long-lasting flavor, our pouches deliver fast, satisfying nicotine release. We’re committed to making quality affordable, offering a smarter, cleaner nicotine experience. Join us at Muse—a step toward a more liberated way to enjoy nicotine.
Coordonnées de contact
1 Brook Street, LE8 6LA, Leicester, Royaume-Uni
- hello@museitnow.com
- www.museitnow.com
4,3
Excellent
293 avis
A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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The customer service is next level im…
The customer service is next level im using the no nic pouches and they are excellent well worth it
9 octobre 2025
Réponse : Muse
Thank you for your fantastic feedback! We’re thrilled to hear you’re enjoying our products and the free gummies. Your support means a lot to us, and we look forward to continuing to provide top-notch gear!
Good alternative when you're not able…
Good alternative when you're not able to vape, such as in shops and such. However, it's also good for replacing vapes or cigarettes altogether. If you're new to them, start with a low milligram dosage, then work your way up to see what's right for you.
6 octobre 2025
Réponse : Muse
Thank you for your thoughtful feedback! We’re glad to hear that our nicotine pouches provide a convenient alternative to vaping and can even help replace cigarettes. Your advice on starting with a lower dosage is very helpful for new users. We truly appreciate your support and hope you continue to enjoy our products!
Excellent
Been using muse for a while now and I can't complain. The customer service is great but more than that is the product. Amazing taste, big range of flavours and selection of strengths. Would highly recommend these pouches!
29 septembre 2025
Réponse : Muse
Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying our wide range of flavours, strengths, and overall product quality. It’s fantastic to know our customer service is also meeting your expectations. Your recommendation means a lot to us, and we look forward to continuing to provide products you love!
Réponse : Muse
Thank you for your feedback! We’re delighted to hear that you’re pleased with our products, delivery, and overall service. At Muse, we always aim to provide an exceptional experience for our customers, and we truly appreciate your support!
This is the first time I've tried any…
This is the first time I've tried any kind of pouches, I was excited to try these. When I put it in my mouth I thought it was gonna burn a hole in my cheek. Sadly not my thing I'm afraid
11 octobre 2025
Avis spontané
Réponse : Muse
Thank you for sharing your feedback. We’re sorry to hear that your first experience with our pouches wasn’t quite what you expected. Nicotine pouches can feel strong for first-time users, and it’s always recommended to start with a lower strength to see what works best for you. We appreciate you giving them a try and hope you might find another product in our range that better suits your preferences.
Fast delivery time
23 septembre 2025
Réponse : Muse
Thank you for your feedback! We’re glad to hear that your order arrived quickly. At Muse, we always aim to provide fast and reliable delivery, and we truly appreciate your support!
Great company great choice especially caffeine pouches. But don’t like the sweet after taste.
Great company, great choices, I love the idea of the caffeine pouches and zero nicotine pouches. I ordered 6mg nicotine, the lowest caffeine pouch and the zero nicotine pouches. They arrived quickly flavours were okay but I really dislike pouches that after a short time leak sweetness taste. Many brands do. That’s the only negative.
29 septembre 2025
Réponse : Muse
Thank you for your detailed feedback! We’re glad to hear you’re enjoying our range, including the caffeine and zero nicotine pouches, and that your order arrived quickly. We appreciate your note regarding the sweet aftertaste — some pouches do release flavour over time, which can create that sensation. Your feedback helps us continue to improve our products. We truly value your support and hope you continue to enjoy our offerings!
Products quality is excellent.can feel…
Products quality is excellent.can feel the chill while using it.Makes me happy
22 septembre 2025
Réponse : Muse
Thank you for your wonderful feedback! We’re thrilled to hear that you’re enjoying the quality of our products and that they give you that satisfying chill. Your support means a lot to us, and we look forward to continuing to provide products that make you happy!
Awesome
Love the new no-nic pouches! I've tried to quit nicotine, so I was really waiting for something like that. I really like mint and cola flavour (it taste like cola with gin for me 😀). I will definitely order more and stay longer with Muse.
Also they have amazing customer service, very friendly and helpful. Easy to contact them.
15 septembre 2025
Avis spontané
Réponse : Muse
Thank you so much for your fantastic feedback! We’re thrilled to hear that our no-nic pouches are helping you on your journey to quit nicotine, and that you’re enjoying the mint and cola flavours. It’s also wonderful to know our customer service has been helpful and easy to reach. Your support means a lot to us, and we look forward to continuing to provide products and service you love!
Fast delivery and quality product with…
Fast delivery and quality product with a variety of good flavours
23 septembre 2025
Réponse : Muse
Thank you for your feedback! We’re delighted to hear you’re happy with our fast delivery, product quality, and wide variety of flavours. At Muse, we always aim to provide a reliable and enjoyable experience for our customers. We truly appreciate your support!
Creamy Coffee
I tried couple of variants and my best pick is CREAMY COFFEE followed by Strawberry, Raspberry and Cherry Variant.
If someone is looking for more flavour and sweetness, then Orange Mango and rest are perfect.
Excellent customer support.
19 septembre 2025
Réponse : Muse
Thank you for sharing your favorites! We’re thrilled to hear you enjoyed Creamy Coffee and the other flavors, and that our customer support met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again soon!
Taste is really bad!
16 septembre 2025
Réponse : Muse
Hi Matt, thank you for your feedback and I am sorry to hear this. I have sent you over an email now and I would appreciate it if you could provide us with the information I have requested to allow us to conduct thorough testing on the flavours and batches in question. We appreciate all feedback so thank you in advance for allowing us the opportunity to look into this and resolve the issue.
Muse Team
Good stuff and fast delivery price as…
Good stuff and fast delivery price as well good
8 septembre 2025
Réponse : Muse
Hi Lukasz!
Thank you so much for the lovely comments on the Kiwi Passionfruit Guava Surge pouches and the Creamy Coffee Boosts! We are so please to hear that we have now been able to complete the pouch range and its hitting all the right spots! We look forward to seeing your next order :)
Thanks
The Muse Team
Creamy Coffee surge 200mg is way too strong
I got these two cans as free samples just paid £3.50 P&P.
I tried Creamy Coffee surge 200mg then OMG it's not for me. The flavour is so strong that made my throat dry for next too days. I suppose it was very high strength I ever tried. I have not tried the cool mint 6mg yet but I suppose it should be okay.
12 septembre 2025
Réponse : Muse
Hi Saleem, thank you for your feedback and I am sorry to hear this. I have sent you over an email now and I would appreciate it if you could provide us with the information I have requested to allow us to conduct thorough testing on the flavours and batches in question. We appreciate all feedback so thank you in advance for allowing us the opportunity to look into this and resolve the issue.
Muse Team
Really nice experience using these…
Really nice experience using these energy pouches. I work 12hr shifts and these have given me a boost when I started to flag. They taste good too! I picked the weakest of the liquorice flavours and am happy to order some more.
11 septembre 2025
Réponse : Muse
Thank you for sharing your experience! We’re thrilled to hear our energy pouches have given you a boost during your long shifts and that you enjoyed the flavor. We look forward to supplying you again soon!
not my favourite
not my favourite.
Made my gums ache which i've not had with any other brand. flavours nice though
29 mai 2025
Réponse : Muse
Thank you for your feedback. We’re sorry to hear that the product caused discomfort, but we’re glad you enjoyed the flavors. Your input is valuable and helps us continue to improve our products
First time trying and was impressed
First time trying and was impressed, great flavours and had a nice kick. Would definitely recommend
15 septembre 2025
Avis spontané
Réponse : Muse
Thank you for your kind words! We’re thrilled to hear you enjoyed the flavors and kick, and that you’d recommend us. We look forward to serving you again soon!
Delivery and strength
The delivery was quicker than expected and pouches were smooth. Because am new to it I was advised against very strong foreign pouches. These are perfect for my needs at the moment.
13 septembre 2025
Avis spontané
Réponse : Muse
Thank you for your feedback! We’re glad to hear the delivery was quick and that the pouches suit your needs. It’s great to know you found the right strength for starting out, and we appreciate your support!
Great product and customer service
Great customer service and quick delivery. Product is one of the best I have tried so would definitely recommend.
28 août 2025
Réponse : Muse
Thank you for your kind words! We’re thrilled to hear you’re happy with our product, customer service, and delivery. Your recommendation means a lot, and we look forward to serving you again!
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