We were initially looking for the product in question in Argos, but it was out of stock almost everywhere. I decided to try ordering directly and was delighted to find that the product was immediat... Voir plus
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We were initially looking for the product in question in Argos, but it was out of stock almost everywhere. I decided to try ordering directly and was delighted to find that the product was immediat... Voir plus
L'entreprise a répondu
High chair delivered to the middle of the street and taken by someone. No support from the team to correct the issue despite highlighting the urgency as the high chair was required to feed a baby! Bas... Voir plus
L'entreprise a répondu
I purchased a car seat for my grandson from my babie but after delivery I decided that I needed the spinning model and arranged a return via email. Customer service was exceptional, I was being repl... Voir plus
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I purchased a My Babiie pushchair back in April and unfortunately at some point the front bar snapped. I contacted customer support and dealt with a lovely rep named Emily, who dealt with the situ... Voir plus
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Écrit par l'entreprise

Commercial Road, TN12 6EN, Paddock Wood, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Next day delivery and no fee, very pleased

Réponse de My Babiie
Easy ordering, faster delivery than expected and a lovely pushchair at a competitive price.

Réponse de My Babiie
A massive thank you to Emily for her excellent customer service. She went above and beyond to help with the issue I had. She was professional throughout the whole process and kept me up to date throughout with daily emails. Emily is a great example of excellent customer service with great communication and quick response. Would definitely recommend Mybabiie

Réponse de My Babiie
Amazing company, super fast delivery and such a great quality product! Thank you

Réponse de My Babiie
I would like to say a big thank you to Mike for his excellent customer service.
He was very helpful, kind and professional throughout the whole process. When I was disappointed about the issue with my car seat, Mike listened to my concerns and arranged the replacement quickly and efficiently. He kept me updated and made the whole process much easier and less stressful.
I really appreciate the time and effort he put into helping me. Mike is a great example of excellent customer service, and I’m very grateful for his support.
Thank you so much, Mike!

Réponse de My Babiie
I purchased a car seat for my grandson from my babie but after delivery I decided that I needed the spinning model and arranged a return via email. Customer service was exceptional, I was being replied to by the same person who handled the whole rerun and I was able to arrange a collection for the next day. Thank you to both Emily and Katy for making the experience so smooth and quick and I can’t wait to use my Spin R129 car seat.
Will definitely be purchasing more baby items from your store.

Réponse de My Babiie
Terrible! Ordered two strollers on the same day one came in a couple of days and the other has still not arrived and I still haven’t been refunded yet 16 days on. I needed the stroller that didn’t arrive for a trip I was going on and ended up having to use the other stroller that I had planned on returning as it was not appropriate. I had to do all the chasing around after Evri to find out what was going on. The item was said to unlikely be found in the warehouse from Evri, I was then told by My Babiie the item had to be returned to the My Babiie warehouse before receiving a refund so I’m currently no further forward by either company. I will not make a purchase through this company again I cannot recommend them either. Very disappointed.

Réponse de My Babiie
Very quick delivery and kept me up to date with the process.

Réponse de My Babiie
Excellent service and extremely fast delivery and a great price also highly recommended

Réponse de My Babiie
Love the fact they sell spares for the baby highchair and there customer service is exceptional. Thanks to all the mybabiie team.. 100% recommend 👌

Réponse de My Babiie
Quick delivery a lovely item. Can’t wait for my grandson to try it out

Réponse de My Babiie
Absolutely brilliant foaldable childs car seat. Was going to have tro pay£104.00 to hire one in Majorca so decided to buy this car seat as a better and cheaper option and couldnt be more happy with my purchase. So easy to fold to take on a plane and will stow in the overhead locker and then with Isofix fixings easy to fit at the other end and weve got the benefit of being able to use it for our granddaughter on numerous occasions. Really recommned this seat

Réponse de My Babiie
Excellent service, speedy delivery with good communication

Réponse de My Babiie
Ordered a pushchair and travel cover online for our holiday, both delivered nice and quickly. Unfortunately the pushchair arrived with the wrong raincover but this was quickly resolved by Mike via email and a new one sent before we travelled

Réponse de My Babiie
I purchased a My Babiie pushchair back in April and unfortunately at some point the front bar snapped. I contacted customer support and dealt with a lovely rep named Emily, who dealt with the situation quickly and arranged a replacement. Extremely happy with the service. I would like to ensure Emily gets the recognition she deserves.
No messing around, no long delay, just excellent service.
Emily individuals like yourself are a credit and exactly the right person to be handling customers enquiries.
Thank you

Réponse de My Babiie
Still haven’t received my order, keep saying they are going to delivery it but then keeps saying they couldn’t
Updated review
Finally received item 2 weeks after initial ordering it, if ordering again in future would definitely be ordering in advance before I need the item

Réponse de My Babiie
Great service from the Company - ordered online late on Sunday evening, 13th September also very speedy tracked delivery - arrived 8.45am on Tuesday 15th.

Réponse de My Babiie
Absolutely great customer service. My query was dealt with and resolved straight away, one very happy customer
Thanks Mike

Réponse de My Babiie
Do not purchase the MB450/Mb450i if you want to be able to attach a car seat from another brand to the pram as they do not do universal adapters,sadly found this out after spending 300 pounds on a new pram.
Absolute waste of money, go with a more well known brand, also the zips get stuck and break especially the ventilation flap

Réponse de My Babiie
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