This company is a scam company-they ask for proof documents to be sent in the post but won't cover postage. I cancelled because of this but they still scammed money off my card. There is no way of c... Voir plus
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I've tried others like experian & clearscore but this is by far the best. A- because these are Extremely helpful and polite if you need to speak to an adviser which personally is what I look for. Th... Voir plus
Recent member, still in my trial time but sofar Im very impressed. Having promising thoughts that finally I may of found a tool that can start helping me repair a terrible history that I have found i... Voir plus
L'entreprise a répondu
Had a pleasure to talk to one of stuff. Very pleasant, patient and knowledgeable gentleman answered all my even silly question. They really seem to know about credit score and everything that affectin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Get instant online access to your credit report & score for free with MyCreditMonitor. View your credit history and protect yourself against fraud.
Coordonnées de contact
Charter Court, 50 Windsor Road, Berkshire, SL1 2EJ, Slough
- 0344 381 4163
- sarah@mycreditmonitor.co.uk
- www.mycreditmonitor.co.uk
4,1
Bien
406 avis
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Not anymore rubbish
I have deleted my account before the free 30 days period ended, checked it ,my membership number was not found when I wanted to log in but they charged me for £14,99. Ridiculous! Just wanna steal ppl money!
21 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Gyongyver,
Many thanks for your feedback and apologies that you've experienced issues with your membership. To confirm you can cancel your membership by emailing: enquiries@mycreditmonitor.co.uk or by calling 0344 381 4163.
Kind regards
Sarah King
Customer Service Expert
Good one!
I had not ever tried a company which did Credit monitoring before, I was curious to know what was being said about me. After applying, it was so simple and not time consuming at all. I had my answers almost immediately. I was surprised how much detail there is on a Report. I was glad to have a full complement of excellent answers. Some of the companies I had completely forgotten I had ever shopped with them. I only needed one Report and it was no problem to give MyCreditMonitor a ring and ask them to take me off their list. I spoke to a very polite and cheerful lady who sorted it our for me and I was charged nothing at all. thank you MCM, great service! Cheers, D MacDonald
21 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hi Diane,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hi Paul,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hi Mariam,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Useful
I joined this site to take advantages of the free months trial.
I received my credit report which has an easy to use format and appears to have accurately recorded my credit history.
Be aware though that you do need to telephone to cancel your subscription, this can not be done on line. The cancelation line is also office hours so would be difficult for people with a 9 - 5 job.
I received an e-mail from My Credit Monitor giving me the opportunity to leave this review. The e-mail included a " solve an issue " button which I used to ask for confirmation of cancellations options. As yet I've had no reply so would not be hopeful of them dealing with any other issued very quickly.
18 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Dianne,
Many thanks for your feedback. You can cancel your subscription by email. The email address is: enquiries@MyCreditMonitor.co.uk, please include your membership number. Our Call Centre is open Mon-Fri - 8am-8pm and on Saturdays - 9am-5pm if you wish to speak to a member of our Customer Service Team.
Thanks very much
Sarah King
Customer Service Expert
Useless
I haven't got any useful information at all, when I wanted to cancel my membership I found an email to contact them, but apparently it was the wrong email address, so I was eventually charged £14.99, literally for the air as I had no help for joining them . Just stealing money
17 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Inga,
Thanks for your feedback and apologies that our product didn't meet your expectations. If you still need to cancel your membership you can find an email address and telephone number In the 'Contact Us' section of our website. https://www.mycreditmonitor.co.uk/contact-us/
Kind regards
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hi Tom,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hello Sonia,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Complicated.
I find my reporte very hard to reade and understand as I have dyslexia. A similar format would be grate .
14 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Paul,
Many thanks for your feedback, a member of our customer service team can help you out with the details of your credit report. You can contact them on 0344 381 4163.
We're currently working on simplifying the credit report to make it easier to understand.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hello Allan,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hello Munkhsaikhan,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
deducted amount without reminder
8 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Vijay,
Many thanks for your feedback and apologies our product didn't meet your expectations. We make it clear throughout the sign up process and in the Welcome email that there will be a monthly fee at the end of the 30 day free trial.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
You are not just excellent, you are super-excellent
I came to you having tried three others and found them wanting. As soon as I accessed your system I was satisfied. Indeed, although I had to complete my details twice, I was very pleased when they were accepted and my credit report delivered.
5 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hello,
Thanks so much for your super-excellent feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Easy to use and understand
Good way of understanding your credit score, easy to set up. I found this really helpful
4 mars 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Laura,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hello Mohammed,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Well satisfied on my detailed credit report received
One must be careful on what he does and gets himself into and also protect his identity if he desires a credible credit report, for if you do not need it today, you might need it tomorrow so do your best to be incharge of your credit report.
21 février 2017
Avis spontané
Réponse de MyCreditMonitor
Hello,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
excellant. It's essential to check your report
It's excellant product you know what's going on your credit rating al your report bills payments
21 février 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Bhupendra,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
Réponse de MyCreditMonitor
Hello,
Thanks so much for your feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
for a good guide to score brilliant
use this its a good tool to find out what you need to know
14 février 2017
Avis spontané
Réponse de MyCreditMonitor
Hello Jonathan,
Thanks so much for your great feedback. I'm glad we have helped you out. We’re always looking at ways to improve our product and make it easier for our customers to track and improve their credit report.
Thanks very much
Sarah King
Customer Service Expert
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