Petsies Avis 

295
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My whole experience with Petsies was excellent from start to finish. After losing my dog, Pixie, I ordered a plushie replica. The likeness to my old friend is exceptional. Every strand of her coat wa... Voir plus

Noté 5 sur 5 étoiles

Let me start off w/saying I haven't actually received my product yet, so I will update this post once received. However, I was contacted 3 times with detailed questions about the 6 pics I sent. They... Voir plus

Noté 2 sur 5 étoiles

I ordered a golf club cover head of our chocolate lab for my husband as a birthday gift, and when it came it looked absolutely nothing like a chocolate lab at all. It was white and brown spotted and l... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered the replica stuff animal doll because my baby just passed away, sent them tons of pictures, got it yesterday and it didnt look like my dog at all, the only think thats look the same is the c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fabricant de jouets

Écrit par l'entreprise

Custom stuffed animals of your pets! Petsies makes custom pet keepsakes for any pet, including Custom Plushies, Pillows, Blankets, Figurines, Pajamas, and more!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

295 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,8

Tous les avis

(295)

26 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect gift for child going to college!

My dog's pillow is perfect. Can't wait to give it to my daughter when she leaves for college!

12 mars 2025
Logo de Petsies

Réponse de Petsies

Hi, Jen!

We love hearing about people giving our products as gifts for when a loved one goes to college! That way, they always have a piece of their pet with them even when they're away. We hope she loves it!

Noté 4 sur 5 étoiles

Received package

Received package. Spent over a week at a post office just miles from me. Don't know what was up with that.

12 mars 2025
Logo de Petsies

Réponse de Petsies

Hi, Robert!

We're so sorry about the issue with the post office. We are not sure why they held it, either, but we hope you loved it when you received it nonetheless!

Noté 4 sur 5 étoiles

Over all happy with my purchase

Over all happy with my petsies experience. I understand the product wasn't going to be an exact recreation of my pet but there were a few minor things that would have made the experience better. When going through the options (ears up, ears down, ect) I had selected pink toe beans and he came with black, not a huge deal. Some of the markings/color were off and the head was a bit small, but other than that, it was well made for a handmade, customized, plush of a beloved pet. I enjoyed receiving the updates and my plush pet now resides in my dogs sweater by my pillow.

12 mars 2025
Logo de Petsies

Réponse de Petsies

Thanks so much for leaving the review, we're so glad you're happy with your Petsie overall!

With that being said, we are so sorry about the issue with the toe bean color. Please reach out to support@mypetsies.com so that we could try to find the best solution to make this right!

Noté 5 sur 5 étoiles

Authentic looking markings

Authentic looking markings, attention to detail. Probably the most accurate representation of my pet available on the market besides a taxidermist.

12 mars 2025
Noté 2 sur 5 étoiles

My stuffed animals face looked nothing…

My stuffed animals face looked nothing like my dog. His body however was identical. I uploaded 6 pictures and several of his face but he came out looking like a wolf with a long snout verses a pug face. When I did receive email updates I was only seeing one picture come through on the email so I'm curious to know if the other pictures uploaded. If they didn't, I would have loved to have been contacted, especially if they saw on their end that they had no facial pictures of him. I was unsure how to go back in to see if they received the pictures that I saw uploaded when I completed the purchase.

12 mars 2025
Logo de Petsies

Réponse de Petsies

Hi Jennifer,

We're truly sorry to hear that your Petsie didn't meet your expectations. Our mission is to create something special that honors your pet's memory, and we want to make this right for you.

I wasn't able to find an email from you just yet, so if you haven't reached out, please send us a message at support@mypetsies.com. Our team is here and ready to help!

We look forward to hearing from you and answering any questions you may have.

-The Petsies Team

Noté 5 sur 5 étoiles

Great experience!

I loved the updates I received about the progress of my petsie. The finished product is perfect, I am very pleased with the results. I would definitely use petsies again.

12 mars 2025
Noté 1 sur 5 étoiles

Total disaapointment and waste of money!

I ordered the replica stuff animal doll because my baby just passed away, sent them tons of pictures, got it yesterday and it didnt look like my dog at all, the only think thats look the same is the color ofthe hair, total dissapointment and a waste of my $235 !! the pillow is good since they just print the exact picture on the pillow. will not recommend on the doll and will not order again!

12 mars 2025
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Réponse de Petsies

Hello Hkur,

We were surprised to see your review, as our customer service team did respond to the emails you sent us. We haven’t seen a response yet on how you would like to move forward with the situation.

When you have a moment, please email us so we can work toward a potnetially resolving the issue so that we can better meet your expectations.

-The Petsies Team

Noté 5 sur 5 étoiles

We lost our pet earlier this year and…

We lost our pet earlier this year and wanted to memorialize him in a unique way. The finished product is so amazing. My kids immediately treated him as if he were our beloved dog. I wasn't sure if it would be the right choice to have a constant reminder of him around but now I am sure that I made the right choice. He will never be forgotten and our Petsies will ensure that.

12 mars 2025
Noté 5 sur 5 étoiles

Amazing!!!

Looks exactly like my baby. The resemblance is amazing. Petsies did an amazing job! I’m so happy with my purchase. Highly recommend.

12 mars 2025
Noté 5 sur 5 étoiles

Grateful for the perfect plushie. A heartfelt thanks to Petsies

I can’t thank Petsies enough for the incredibly adorable plushie of my corgi. The whole process, from the initial draft to the final crafting, was a breeze and I was thrilled to receive email updates along the way. The Petsies team was exceptionally attentive and the shipping was prompt with detailed tracking. The plushie traveled halfway around the world and fits perfectly into our home. Our corgi is absolutely fascinated by it and loves having a mini-me around! We absolutely love it!

28 février 2025
Avis spontané
Noté 1 sur 5 étoiles

The worst customer service ever…

The worst customer service ever received. I recently ordered a pet portrait from Petsies. I asked beforehand if it was possible to have the dog and their human in one picture and they said yes without further explanation. I ordered and only received the illustrated portrait of the dog and not the human. I contacted them again and they said to do it again and gave me further instructions, this time to only not do it right but even worse. The portrait received was not even in their illustration form but a pixelated picture that I, myself could have done at home. Spent over 300$ for a very disappointing product and service. DO NOT ORDER FROM HERE.

7 janvier 2025
Avis spontané
Logo de Petsies

Réponse de Petsies

We are very sorry you feel this way Laura. Our team has already explained that you did not select an extra head when you originally placed your order with us. This is the reason that your original order only had the pet’s head and not the human’s head. Our team members were incredibly generous and offered you a partial refund outside our policy to place another order the way you wanted it to originally be placed. We do see that you have reached out to our team through our customer service portal and we look forward to discussing with you what options we have available to us at this time.

Noté 5 sur 5 étoiles

This was a wonderful experience

This was a wonderful experience. I was hesitant to invest in this memorial to my fur baby who died on my lap July 27,2004. I am so glad I did. The resemblance to Pokey is remarkable. The folks at Petsies.com listened to my requests and suggestion implicitly. I totally recommend to those on the fence to do it.

22 janvier 2025
Avis spontané

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