Called to renew and also add miles to current policy. Absolutely outstanding service, everything explained clearly, nothing too much bother. A pleasure to deal with!
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Lisez les avis des autres
The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and... Voir plus
L'entreprise a répondu
Great company, easy to get in touch with no long waiting times on hold and the lady I spoke to on the phone to change my number plate was lovely and so helpful.
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de MyPolicy
Écrit par l'entreprise
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Écrit par l'entreprise
Coordonnées de contact
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Royaume-Uni
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,6
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I think the woman i spoke to was called…
I think the woman i spoke to was called Christina apologies if incorrect, but she was amazingly patient and answered all my questions to put me at ease and was very informative.
12 juin 2026
Very helpful and respectful towards me
Very helpful and respectful towards me, appreciated all her help.
Angela - who took my call.
11 juin 2026
They understand very well where u…
They understand very well where u coming from and they are very patient the very respectful and nice
10 juin 2026
Réponse de MyPolicy
Good afternoon Jake,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Brilliant grate help towards what I was…
Brilliant grate help towards what I was looking for
5 juin 2026
Réponse de MyPolicy
Good afternoon,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
They predicted I would need 6475 miles…
They predicted I would need 6475 miles added to my agreement bc I had a black box they was trying to charge me £900 for those miles I haven’t even used 2000 miles off what I put down befor the agreement so if I don’t buy 6475 miles they will cancle my insurance if I don’t buy those miles it’s ridiculous I would recommend them for the cheapest to find but I deffo would recommend if you want to get done over
5 juin 2026
Réponse de MyPolicy
Hi Tommy
Thank you for taking the time to share your feedback regarding your My Policy experience.
Our policies are mileage-based, and premiums are calculated based on the mileage selected at the point of purchase. Your driving data is monitored throughout the policy, and if it appears that you may exceed your chosen mileage, we will contact you to discuss purchasing additional miles or whether the policy remains suitable for your needs.
We aim to ensure all key terms are clearly communicated so customers can make an informed decision before taking out cover. During the online purchase journey, our terms are readily available and highlight the importance of selecting an appropriate annual mileage.
We appreciate that circumstances can change, and we are always happy to discuss options if you believe your policy no longer meets your needs.
If you have any further questions or require support, please don’t hesitate to contact us on 0330 100 2337.
Kind regards,
Jamie
Réponse de MyPolicy
Good afternoon Fernando,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Perfect service
3 juin 2026
Réponse de MyPolicy
Good afternoon Ethan,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Réponse de MyPolicy
Good afternoon Sameer,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Great customer service really helped me out
Very polite and understanding helped me in a time of stress
3 juin 2026
Réponse de MyPolicy
Good afternoon Callum,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Amazing customer service so easy to…
Amazing customer service so easy to talk to and very nice
2 juin 2026
Réponse de MyPolicy
Good afternoon Lucas,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Amazing service
Amazing service . Clear and understandable . Took her time to understand my problem and found a solution .
1 juin 2026
Réponse de MyPolicy
Good afternoon Zaynab,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Great customer service and easy…
Great customer service and easy installation for the black box
31 mai 2026
Réponse de MyPolicy
Good afternoon David,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Réponse de MyPolicy
Good afternoon Jamie,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Excellent friendly knowledgeable service
27 mai 2026
Réponse de MyPolicy
Good afternoon Debra,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Réponse de MyPolicy
Good afternoon Serhat,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Réponse de MyPolicy
Good afternoon Zaine,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
Réponse de MyPolicy
Good afternoon Logan,
Thank you for your great feedback and 5-star rating!
Kind regards,
The MyPolicy Team
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