Called to renew and also add miles to current policy. Absolutely outstanding service, everything explained clearly, nothing too much bother. A pleasure to deal with!
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Lisez les avis des autres
The women that was on the call was very helpful and nice, she understood exactly what I needed and treating me with great respect, she started the call and ended the call with a smile on her face, and... Voir plus
L'entreprise a répondu
Great company, easy to get in touch with no long waiting times on hold and the lady I spoke to on the phone to change my number plate was lovely and so helpful.
The company picked up my phone call relatively quickly ensuring that the service was very fast and therefore did not leave me waiting a long time to ask my inquiries. The call agent that answered the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de MyPolicy
Écrit par l'entreprise
It’s our job to help you prove to insurers that you’re a safe driver, and support you through your policy.
You will either have a Telematics Device installed by us or you will be sent one that you can install yourself. This will monitor how, when and where you drive. The safer you drive, the higher your score. It will also enable us to provide additional support if needed, like accident support and theft tracking
Limit your miles, lower your costs
The cost of your insurance is based on how far you usually drive. So if you limit your miles, you’ll pay less. But if you go over, you can purchase mileage top-ups at any time.
Save on your renewal
If your Telematics Smart Box tells us that you’re safe behind the wheel, we’ll aim to reward you with money off your renewal costs and mileage top-ups. And as well as potential savings, you’ll also be more informed to become a better driver.
Écrit par l'entreprise
Coordonnées de contact
Prospect House. Prospect Road, Halesowen, West Midlands, B62 8DU, Birmingham, Royaume-Uni
- 03301002337
- info@mypolicy.co.uk
- www.mypolicy.co.uk
4,6
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Highly efficient
Fantastic customer service, verified my documents very quickly and efficiently.
26 juin 2026
Very helpful on the phone and resolved…
Very helpful on the phone and resolved everything
26 juin 2026
Great service
Such a great service as Maya was so kind and very helpful as I needed so information changed on my document
25 juin 2026
Bloke on phone was sound as owt talked…
Bloke on phone was sound as owt talked me threw policy’s spot on overall quality service!👍🏻
25 juin 2026
Great costumer service
Great costumer service , really easy to understand. Great people , have helped me a lot 🙏🏼
24 juin 2026
called them up and they were very…
called them up and they were very helpful and actually fixed my info and helped me save 400 pound on my insurance
24 juin 2026
Customer service review
I spoke to ray twice one to make changes to my policy and the second time was to sort out an issue and both times he has gave excellent customer services. He is polite and friendly. He had the problem sorted within minutes.
23 juin 2026
Sending documents over
Rang up and few days ago to make sure the relevant documents had been sent. But unfortunately the call handler wasn't that helpful and said everything was fine. After receiving emails indicating that it was I rang today and spoke to Muz, he was amazing, checked what was missing waited while sent everything across and then double checked that it had been verified for me. Very helpful and polite.Great customer service
22 juin 2026
Great customer service
Great customer service, staff was very helpful and answered all questions quickly and accurately.
20 juin 2026
Very helpful
Very helpful - And polite
Answered everything I needed to know with a positive attitude 👍 100/10
Great customer service
17 juin 2026
Ray has given great customer service
Ray has given great customer service, I really appreciate his help regarding my policy.
17 juin 2026
The customer service I received from…
The customer service I received from Tracy was so positive and helpful and the length that she went to help me was unbelievable, although I’ve not had a great experience with my policy in general Tracy sure did change that.
16 juin 2026
I spoke to agent named ray I wa son the…
I spoke to agent named ray I wa son the call less that’s 5 minutes answered all my questions supported me with getting back into my policy app to check my score very helpful great customer service skills made sure I had no more questions overall great experience and received the helped I neede
16 juin 2026
Customer service was brilliant did what…
Customer service was brilliant did what I needed to do within 5 minutes can’t fault my policy 😀
15 juin 2026
understood my inquiry’s and helped me…
understood my inquiry’s and helped me to the best of their knowledge
12 juin 2026
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