My package was lost, but every member of the team who contacted me was incredibly kind and helpful! This was the first time I’ve ever had an issue with an order and actually felt that someone took r... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Поръчах си спортно облекло с доставка до адрес. Вместо това пратката ми беше доставено до офис на еконт в съвсем различен квартал. Писах на контактния център в сайта и в продължение на няколко дни ня... Voir plus
L'entreprise a répondu
Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката. След... Voir plus
L'entreprise a répondu
Love myprotein it always gives me perfect products for the best price for the quality that I can't find anywhere.Always sends me weekly and monthly deals that I'm so grateful for and I always take adv... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Royaume-Uni
- www.myprotein.bg
3,9
Bien
240 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Overall great experience although I…
Overall great experience although I couldn't pay with Google Pay
15 juillet 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The website has some major problems
The website has some major problems. The button for adding a product to the favourites list doesn't work – it constantly makes you log in or register and doesn't add the product to the list after logging in. I cannot edit products in my wishlist that are saved with the wrong sizes. I try updating the size, but it doesn't work. Also, on the new product, some of the information appears only with question mark symbols. The website is a real nightmare.
15 juillet 2026
Réponse de Myprotein
Hi,
Thank you for leaving your review.
I have attempted to call you.
I am sorry to hear that you have had an issue with the website I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Everything is Cool :)
15 juillet 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Site is really poorly translated
Site is really poorly translated. I would rather use the original myprotein.co.uk if I could, but if I want delivery to Bulgaria I have to use this rather clunky mistranslated mess of a website. Not to mention that the deals in the original website are so much better.
13 juillet 2026
Réponse de Myprotein
Hi Kristiyan,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Everything is out of stock
I love the products, but most of them are out of stock and only big sizes are left (this is not only now but always). Also when there is a campaign with discount the site isn’t working and I couldn’t order 2-3 times.
13 juillet 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The product quality is really good
The product quality is really good. But I think you should change the Bulgarian couriers
28 mai 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Es la primera vez que compro con…
Es la primera vez que compro con vosotros pero la experiencia a sido muy buena
12 juillet 2026
Réponse de Myprotein
¡Gracias por tomarse el tiempo de dejar su reseña!
Sus comentarios nos ayudan siempre a mantener y mejorar nuestros servicios, y nuestro equipo estará encantado de recibir sus amables palabras.
Si tiene alguna pregunta o consulta, no dude en ponerse en contacto con nosotros. Estaremos encantados de ayudarle.
Cuídese mucho y que tenga un excelente día.
Un cordial saludo,
Natalia
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Price check
The site in England is cheaper and the gift giving in Bulgaria is much more expensive and there are no gifts.
7 juillet 2026
Réponse de Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
The deal was great
The deal was great. Looking forward to receive the products and try them.
4 juillet 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Няма възможност за наложен платеж
Няма възможност за наложен платеж. Конкуренцията е с едни гърди напред ;) Автоматичните станции за приемане и предаване на пратки позволяват и такава опция. Това е мнението ми относно поръчката.
След като получа поръчаните продукти и ги пробвам ще мога да дам мнение и за тях.
1 juillet 2026
Réponse de Myprotein
Здравейте,
Благодарим Ви, че отделихте време да оставите своя отзив. Ценим и високо оценяваме Вашите коментари.
Винаги се стремим да подобряваме услугите си и да Ви предоставяме по-добро пазаруване, а това нямаше да бъде възможно без Вашата ценна обратна връзка.
Моля, не се колебайте да се свържете с нас, ако имате допълнителни въпроси или запитвания. Ще се радваме да Ви помогнем.
С уважение,
Natalia
False marketing
False marketing. I’m waiting more than a week to receive a code for promos promised on a pop-up window after subscribing. Im subscribed, I keep receiving their newsletter, and still no email with the promo code. I reached customer support and they are mildly said incompetent. Every other day a brand new agent replies without giving the effort to read my issue above.
30 juin 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
Réponse de Myprotein
Здравейте,
Благодарим Ви, че отделихте време да оставите своя отзив. Ние ценим и високо оценяваме Вашите коментари.
Винаги се стремим да подобряваме и да Ви предоставяме по-добро пазаруване, а това нямаше да бъде възможно без Вашата ценна обратна връзка.
Моля, не се колебайте да се свържете с нас, ако имате допълнителни въпроси или запитвания. Ще се радваме да Ви съдействаме.
С уважение,
Наталия
Perfect quality!!!
26 juin 2026
Réponse de Myprotein
Здравейте,
Благодарим Ви, че отделихте време да оставите своя отзив. Ние ценим и високо оценяваме Вашите коментари.
Винаги се стремим да подобряваме услугите си и да Ви предоставяме по-добро пазаруване, а това нямаше да бъде възможно без Вашата ценна обратна връзка.
Моля, не се колебайте да се свържете с нас, ако имате допълнителни въпроси или запитвания. Ще се радваме да Ви съдействаме.
С уважение,
Наталия
No more gifts after threshold
No more gifts after threshold? 200 euro purchase doesn't merit a gift anymore?
This is sad.
24 juin 2026
Réponse de Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
High quality products
High quality products. Never had problems with delivery. Great promotions. Highly recommend.
5 avril 2026
Réponse de Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Réponse de Myprotein
Hello Stefan,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Réponse de Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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