Mytimerewards Avis 

480
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

**Excellent Savings with My Time Rewards** I recently used the My Time Rewards programme and saved £34.90. The process was simple and straightforward, and the saving was a welcome bonus. I am very... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They offered me £20.50 cashback on a purchase if I signed up to their subscription service, which I didn't receive, and they weren't clear about how much I would pay for subscription renewal (£18.50).... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Somehow this company has been taking £18 from my account since 2024. Don’t know how they managed to get my details. Struggling to cancel my payment to them. Even if they pay the money back, how... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service. They answer phone queries quickly and efficiently. Easy website to navigate. I've used it mainly to book Trainline tickets for 10% off which really adds up if you're making... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

480 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(480)

85 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

They have me 20.50 in cashback and 18…

They have me 20.50 in cashback and 18 in monthly reward. very worth it a

10 décembre 2025
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Réponse de Mytimerewards

We're happy to hear that you find the cashback and monthly rewards valuable. Thank you for sharing your positive experience with us!

Noté 1 sur 5 étoiles

Service

Worst experience

14 décembre 2025
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Réponse de Mytimerewards

We're glad you had a great experience with us!

Noté 5 sur 5 étoiles

Great experience

Great experience

10 décembre 2025
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Réponse de Mytimerewards

We appreciate your 5-star revie! We're glad that being a member of our programme provided you great experience.

Noté 1 sur 5 étoiles

Cashback not delivered. No customer service.

Cashback not delivered. Poor customer service which do not respond to communications regarding missing cashback.

9 décembre 2025
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Réponse de Mytimerewards

Hello Mr. Brown,

We appreciate you bringing this to our attention. We're sorry you've had trouble getting your cashback and haven't received responses.

Please provide us additional details and send to mary@completesavings.co.uk so we can further investigate your concern.

Kind regards,
Complete Savings

Noté 5 sur 5 étoiles

it was easy and fast

it was easy and fast, thank you

5 décembre 2025
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Réponse de Mytimerewards

We're happy to hear that your experience was easy and fast. Thank you for your feedback!

Noté 4 sur 5 étoiles

Mytimerewards a great cashback site!!

Overall enjoyable shopping experience, cashback and bonuses were paid fairly quickly and customer service was friendly and helpful.

5 décembre 2025
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Réponse de Mytimerewards

We're glad you enjoyed your shopping experience and that our customer service was helpful. We appreciate your positive feedback regarding the cashback and bonuses. Thank you!

Noté 5 sur 5 étoiles

Pretty good

1 décembre 2025
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Réponse de Mytimerewards

Thank you for your kind words and sending us positive review. We are happy you are satisfied using our programme, My Time Rewards

Noté 5 sur 5 étoiles

Great experience

Great experience, thanks

20 novembre 2025
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Réponse de Mytimerewards

Thank you for your 5-star review! We're glad to hear you have a great experience.

Noté 5 sur 5 étoiles

Good Cashback site

10% of on many retailers, 2for1 on days out, monthly bonus and many more benefits.

29 novembre 2025
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Réponse de Mytimerewards

We're happy you find value in the discounts, offers, and bonuses. We appreciate you sharing your positive experience with these benefits.

Noté 5 sur 5 étoiles

The cashback value is excellent…

The cashback value is excellent compared to quidco and topcashback. Only if I knew a long time ago. I would have save loads as I am a huge online spender.

19 novembre 2025
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Réponse de Mytimerewards

We're happy to hear that you find our cashback value excellent. We appreciate your feedback and are glad you're saving with us now!

Noté 5 sur 5 étoiles

Totally recommend

It’s the first program that it’s a trust! Very good you receive everything thy say

17 novembre 2025
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Réponse de Mytimerewards

We're happy to hear that you trust our program and receive everything as expected. Thank you for sharing your positive experience with us!

Noté 5 sur 5 étoiles

This company delivers what it…

This company delivers what it advertise.the process is smooth , efficient and effortless. I was advised the cash back will be credited to my account in 10 working days and it was done way before the turn around time. This platform is executing well and if it follows the same path in the coming years it will be a massive success and growth for the team and organization. Thank you from happy customer.

8 novembre 2025
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Réponse de Mytimerewards

We're happy to hear that the process was smooth and efficient. It's great to know the cashback was credited quickly. We appreciate your positive feedback and are glad you enjoyed your experience. Thank you!

Noté 3 sur 5 étoiles

Reasonable response from company

In fairness, I got my money back of this company fairly quickly after lodging a complaint! I am still puzzled as to how they got access to mg credit card number after buying a trainline ticket! I hope the company can make their offer a bit clearer to potential customers who don't read the small print!

15 novembre 2025
Avis spontané
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Réponse de Mytimerewards

We appreciate you bringing this to our attention and are glad your concern has been resolved.

Please know that we have no way of charging your card unless you have completed the sign-up form and agree to the terms and conditions. https://www.mytimerewards.co.uk/

For any questions, don't hesitate to contact us: https://www.mytimerewards.co.uk/contact-us

Noté 1 sur 5 étoiles

I signed up for the free NX Rewards…

I signed up for the free NX Rewards cashback offer through National Express. After cancelling my NX Rewards membership, I was surprised to be charged by MyTimeRewards, even though I never knowingly signed up for both companies. My NX REWARDS account I had already asked for cancellation. The link between NX Rewards and MyTimeRewards is unclear and feels misleading. Reading the other reviews confirms there is an unknown data transfer happening when people sign up for cashback or discounts.

13 novembre 2025
Avis spontané
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Réponse de Mytimerewards

Hi Begum, thank you for leaving your review.

Unfortunately, we're unable to identify a membership using the details you provided. If you could send us an email to mary@mytimerewards.co.uk, we'll be able to help you further.

Thank you and kind regards,
My Time Rewards

Noté 5 sur 5 étoiles

An absolutely great provider

An absolutely great provider! Uncomplicated processing, great benefits, perfect and fast customer service! I am thrilled and can only recommend time rewards without reservation!

7 novembre 2025
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Réponse de Mytimerewards

We're happy to hear that you had such a positive experience! It's great to know our uncomplicated processing, benefits, and customer service met your expectations. Thank you for your recommendation!

Noté 1 sur 5 étoiles

I was being scammed

I was being scammed! I was appalled to discover that £18 was deducted weekly for August, September, October and November without my consent, despite not providing a credit card number. I am perplexed as to how they obtained my credit card number, as I never join the membership. Is illegal!

23 août 2025
Avis spontané
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Réponse de Mytimerewards

Hello Joy,

I acknowledge your concerns and will address them promptly.

Only if you manually put your information into the signup form and agreed to the Terms & Conditions, which were made extremely explicit on the signup form that our programme is a paid membership subscription, could we have acquired your information and authorization to charge your account.

Thank you for providing details to locate your membership. However, we cannot find a membership using the information you gave to us. Please provide us another email address or your membership ID. Please send these details in an email to mary@mytimerewards.co.uk.

Kind Regards,
My Time Rewards

Noté 1 sur 5 étoiles

Trainline should end their association with this scheme

Like many others I feel this company behaves unethically. I have used other cash back schemes without issue. This bunch (via Trainline) sneakily sign you up for a subscription and you don’t realise until that first £18 leaves your account. Horrible company. Trainline should be ashamed of being associated with this.

25 octobre 2025
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Réponse de Mytimerewards

Hello Helen, we appreciate you letting us know about your concern.

Please know that in order to be a member of My Time Rewards, you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period.

For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@mytimerewards.co.uk and we'll do our best to help.

Noté 1 sur 5 étoiles

A fraudulent company committing calculated theft

I opened an account with this company.

I was "rewarded" with welcome bonus, and the monthly bonus.

When I next tried to login to claim it. An alert came up to say "Your account is no longer active".

Because I had no account. I could not log in to change my details, or claim my reward.

The company have reopened the account without my consent. Collected payment from my bank, took away my welcome reward and monthly bonus.

The fact they blocked me from logging in, show that it was a calculate theft.

Disgusting.

I am reporting this company to action fraud. Stay clear or you to will become a victim.

my time rewards has been given evidence and is fully aware of the issue.

31 octobre 2025
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Réponse de Mytimerewards

Hello there, thank you for bringing this to our attention.

Please know that we are here to help investigate what happened with your membership. If you could share your email address or membership number through our request here on Trustpilot, we'll be happy to assist you further and provide more details.

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