**Excellent Savings with My Time Rewards** I recently used the My Time Rewards programme and saved £34.90. The process was simple and straightforward, and the saving was a welcome bonus. I am very... Voir plus
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They offered me £20.50 cashback on a purchase if I signed up to their subscription service, which I didn't receive, and they weren't clear about how much I would pay for subscription renewal (£18.50).... Voir plus
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Somehow this company has been taking £18 from my account since 2024. Don’t know how they managed to get my details. Struggling to cancel my payment to them. Even if they pay the money back, how... Voir plus
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Excellent customer service. They answer phone queries quickly and efficiently. Easy website to navigate. I've used it mainly to book Trainline tickets for 10% off which really adds up if you're making... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
My Time Rewards is a leisure savings programme that helps you do more of what you love and save money. Members can save up to 25 percent on leisure activities.
Coordonnées de contact
Allemagne
- www.mytimerewards.co.uk
2,9
Moyen
480 avis
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I don't remember ever signing up for this subscription
I don't remember ever signing up for Mytimerewards subscription and they have been taking a monthly subscription fee from my account. My bank just called and asked me to verify that this was a legitimate transaction and I had to tell my bank that I had not bought a subscription for 18pounds sterling a month from this company. I've been looking for a way to cancel this subscription and now my bank has finally cancelled it for me. I am now in the process of trying to get my money back from them. I have had absolutely no benefits from this subscription. It appears to me to be a fraud.
6 mars 2025
Avis spontané
Réponse de Mytimerewards
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised.
More details about how the programme works can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
Based on your response, you have already cancelled your membership. If you have any further questions, please don’t hesitate to contact us directly via email to mary@mytimerewards.co.uk.
Untrustworthy - Allergic to Paying Out
I signed up for a trial recently, made 2 purchases which were qualified, validated and even marked as 'sent' on their system.
A few days later (and with no reward payment received) I recieved a mail saying there was suspicious behaviour on my account and they required a long list of info (bank statements / ID / utility bill) to verify me.
As I was in the trial period and have very little faith in this company or their legitimacy, I decided not to bother and end my trial. They didn't respond to my last email from several days ago and are clearly very keen to take your money as a membership fee, but not so keen to pay out or to offer good customer service.
26 février 2026
Avis spontané
Réponse de Mytimerewards
Hello David, we’re sorry for the frustration this has caused you. It looks like your account was flagged during our routine security checks, which are designed to ensure that your membership activity is secure and fair for everyone. These flags are automatically triggered by our system, and it’s just part of making sure everything stays protected.
For us to review and escalate your concern to our relevant team, please send us an email to mary@mytimerewards.co.uk. We'll look forward to your response.
I never did the subscription at least…
I never did the subscription at least consciously and today I lost 20€. I want my refund.
28 février 2026
Avis spontané
Réponse de Mytimerewards
We appreciate you bringing this to our attention.
My Time Rewards is a member-only leisure savings programme that you may be invited to sign up to after making a purchase with one of our online retail partners. More details can be found at www.mytimerewards.co.uk.
For us to locate your membership, please send us an email to mary@mytimerewards.co.uk and we'll look into this further.
Best Company ever
Best Company ever. Too good to be true until I tried. I've saved soooo much money its unreal. Not sure why there's any 1 star review at all. I love it, 10% off everything !
28 février 2026
Réponse de Mytimerewards
We're happy to hear that you've had such a positive experience and saved money with us! It's great to know you appreciate the 10% discount. Thank you for sharing your feedback.
If you follow the rules, you will be good
If you follow the rules and read the headlights you can save a lot, especially if you are travelling and buying tickets for fligh, attraction or hotels, you paying monthly subsricption but after the first 1 cashback reported in the month, you get it back. Reccomend but you need to play by the rules again. Fast cashback is usually less than a month, usually a week or two.
19 février 2026
Réponse de Mytimerewards
We're happy to hear that you find value in using our services for travel bookings. We appreciate you sharing your experience with the cashback process and the importance of following the guidelines. Thank you for your recommendation!
I've been scammed by yet another scam…
I've been scammed by yet another scam site, before that I was on Weezchat... It seems
they're working with banks and withdrawing money from a customer's account regardless of whether they're registered on the site. This is the second time I've encountered such brazen behavior.
18 février 2026
Avis spontané
Réponse de Mytimerewards
Heloo there, My Time Rewards is a member-only leisure savings programme that you may be invited to sign up to after making a purchase with one of our online retail partners. More details can be found on our website: www.mytimerewards.co.uk.
To join the programme, you must complete the sign-up form and agree to the Terms and Conditions to which it was stated that a membership fee will be collected after your free trial period.
We can provide details of how you signed up if you could share more details that could help us locate your membership via email to mary@mytimerewards.co.uk
So iam a student a 57 pound bus pass…
So iam a student a 57 pound bus pass will be expensive for me and the 18 pound reward helped me a lot thank you this is a good thing that actually help people to get a cheaper transport and also helps morr people choose NX BUS Than Stagecoach.
26 janvier 2026
Réponse de Mytimerewards
We're happy to hear that the reward helped you with your transport costs. It's great to know our services are assisting students and encouraging sustainable travel choices. Thank you for your positive feedback.
Super ++++++
7 février 2026
Réponse de Mytimerewards
We appreciate the glowing 5-star review you just posted. Thank you for taking the time to provide feedback on your recent interaction with NX Rewards. We appreciate your feedback so much, it really brightened our day!
Réponse de Mytimerewards
Thank you for sharing your positive experience with our programme! We're dedicated to providing you with valuable savings opportunities, and your feedback reinforces our commitment to excellence.
This is a scamming company that gets…
This is a scamming company that gets you signed up while purchasing a product and then months later starts debiting your account - even after you closed the account with them.
They should be shut down.
Stay away.
2 février 2026
Avis spontané
Réponse de Mytimerewards
Hello Allan, My Time Rewards is a member-only leisure savings programme that you may be invited to sign up to after making a purchase with one of our online retail partners. More details can be found at www.mytimerewards.co.uk
For us to provide details of how you signed up, please share more details through our request here on Trustpilot, or via email to mary@mytimerewards.co.uk and we'll look into this further.
If you still have questions, contact our Customer Service Team.
PHONE: 0800 731 9936*
It's been over 2 weeks n still haven't…
It's been over 2 weeks n still haven't got my 10percent cash back seems pointless paying the 18membership really the cash back clearly dosent do wa it says
31 janvier 2026
Réponse de Mytimerewards
Hello there, thank you for reaching out so we could assist you.
Upon reviewing your account, we can confirm that your cashback has been successfully tracked but is currently on pending status. Please know that this is a standard part of the process and is currently undergoing validation by the merchant. Typically, these amounts will be approved within 30 days once your travel has been completed, it can occur earlier in certain cases.
For more details, you can check the special terms stated by the merchant as shown on our merchant for your reference.
For any questions, feel free to contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 389 6960
Great opportunity to earn extra cash…
Great opportunity to earn extra cash for nothing. Very handy for me as I am regularly buying train tickets
12 janvier 2026
Réponse de Mytimerewards
We're happy to hear that you find our service a great way to earn extra cash! We appreciate your positive feedback and are glad it's handy for your train ticket purchases.
Only bookings for the account holder are eligible for rewards
It's worth noting that bookings for family members, even spouse and children do not qualify under the welcome or monthly reward claims, unless the account holder is also part of the booking. This means that ongoing subscription is not going to make sense for me as some of the other benefits are available through cashback/referral websites.
12 janvier 2026
Réponse de Mytimerewards
We appreciate you sharing your experience.
As stated on our membership Terms of Service, "You must use your Webloyalty Membership for personal use only. This means that any Item(s) purchased through the Webloyalty Programme must be for your own personal use and own personal benefit. Though, we do understand on occasion you may wish to purchase gifts for loved ones. Where on the occasion you make purchases for loved ones the proof of purchase must match the membership holder's name and the purchase must be made by you and not your loved one."
If you need further assistance, you can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 731 9936*
Kind Regards,
My Time Rewards
Réponse de Mytimerewards
We're happy to hear that we were helpful. We appreciate your recommendation and positive feedback very much!
The money hasn’t came in to my account…
The money hasn’t came in to my account when will the money come in you said that the money will come in
27 décembre 2025
Réponse de Mytimerewards
Hello there, thank you for letting us know about your concern.
Upon reviewing, your payment has been sent on 22 December 2025 and should reflect on your bank account within 10 working days.
If you still don't receive your payment within the given timeframe, please let us know and we'll do our best to assist you: https://www.mytimerewards.co.uk/contact-us
Great service
Great service, on time, good discounts, It helps. Thank you for the good service 👍
7 décembre 2025
Réponse de Mytimerewards
We're happy to hear that our service was helpful, on time, and provided good discounts. We appreciate your positive feedback and thank you!
I got my first welcome reword
I got my first welcome reword
Thank you mytimerewords
19 décembre 2025
Réponse de Mytimerewards
We're happy to hear that you received your first welcome reward! Thank you for sharing your positive experience with us; we appreciate it.
I have shop 3 times however
I have shop 3 times however, the role of cannot use welcome reward as same monthly reward is suck. Not the good one.
17 décembre 2025
Réponse de Mytimerewards
Hello there, thank you for letting us know about your concern.
As stated in the Terms and Conditions, "The Welcome Reward can only be claimed with a unique order. The same order cannot be used to claim the Monthly Member Reward as well." You can access more resources here: https://www.mytimerewards.co.uk/terms-and-conditions
For any questions, don't hesitate to contact us: https://www.mytimerewards.co.uk/contact-us
Great experience and really 100%…
Great experience and really 100% rewards as promised
12 décembre 2025
Réponse de Mytimerewards
We're happy you had a great experience and received the rewards as promised. Thank you for your positive feedback; we appreciate it!
Réponse de Mytimerewards
Thank you so much for your 5-star review! Your feedback means a lot to us.
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