Mytimerewards Avis 

Would not pay my welcome bonus due to "unusual activity..." with my membership.

Would not explain why when I contacted them, asking for 3 forms of I.D. in order to rectify!

I would not recommend them.

Finally found them, for nearly three years you have been taking two rewards monies (this one and complete savings) from my account, have cancelled with my bank, but they just keep on taking it. I’ve tried to Google them on so many occasions and not found a telephone number until recently.

I believe nearly £1000 has been taken from my account, because I apparently ordered Pizza in October 2022. I don’t eat pizza and cannot get Pizza delivery to my address.

Spoken with cancellation team tonight and will apparently get last three months of both subscriptions credited to my account, but for a longer period of time, they have to check I’ve not used the rewards package. No rewards used by me, never logged on, never used it,

28/08/2025 update, I have increased my score to two stars, customer service have confirmed that a refund will be issued for monies taken from my account, if monies are credited to my account I will increase my score accordingly. I still feel strongly that a subscription has been taken for nearly three years, not one but two subscriptions, which I have no knowledge off. I have consistently cancelled them with my bank, but as it was a debit card transaction they have been unable to do this and it needed to cancel with the provider. I found it previously difficult to trace the company and with the two emails found going to Junk folders, that's why I have previously missed them. Thankfully gmail has an "all box" folder and I traced them that way. But the account that relates to this has never been activated, never been used.

30/8 I received a full refund of just over £1000 for monies taken, on that basis I’ve increased by review to 4 stars, try to judge a company not on their mistakes but how they rectify them. I’m still struggling to find out how I even signed up in the first place, don’t like pizza and can’t get a delivery to my address. Also feel the practice of taking by a debit card rather than a DD worrying, as it’s so difficult to cancel. ASA and MSE Forum in 2024 reported that companies (Argos, Domino’s, Papa Johns and Trainline) that use this scheme on their websites received a commission and that ads were misleading. Cannot comment on the service they offer as I’ve not had an active account, but very pleased they refunded my monies.

Money savings with additional bonus for new joines

Great app
Great way to get money off your shopping

Total scam - signed up to either complete save or mytimerewards and then got no cashback on trainline tickets bought via their "affiliate links" then got billed by both companies.

This is so very easy. All I had to do was my regular shopping

And here I am, another victim of this ‘we’ll help ourselves to £18 of your money and try and tell you it’s all above board’ SCAM Company. I know have not subscribed. I would like my £18 back please, along with an assurance you won’t be taking any more £18 from my account. Nefarious is an understatement.
UPDATE. I have received an email asking for further detail. I am happy to do so but when trying to submit it asks for a reference number, but there isn’t one attached to the email. Please instruct me further how to get this further information to you including the appropriate.
UPDATE 17/8/25. It would appear that the latest £18 taken by MyRewards is winging its way back to my account. I will report again once this has cleared. The indications are if you have been ‘caught short’ by this company you may well have by a company called Complete Savings too. I’ve had both these companies take £18 from my account. Complete Savings have refunded. However, I am still on my mettle ….. is there another company coming for £18 that have somehow harvested my credit card details.
Note. - on reading other reviews here it seems that Trainline are complicit in this. I for one can certainly trace it back to a transaction with them ! Stay vigilant.

THIS IS A SCAM! I have never subscribed to this outfit or become a member yet they have been taking £18 per month out of my account. I have no idea how they got my bank account details. I opened (and subsequently closed) an account with Complete Savings so can only assume My Time Rewards took my details from there. I can’t log on to their site to cancel the payments because I was never a member. I have emailed but of course not received a reply. I have blocked payments on my bank account and raised a Fraud action.

Suddenly - £18 taken on my card (unnoticed), followed by three more - total £72. Complaint - they could not find my membership number. Not surprising, I am not a member. I asked for their physical UK address to small court claim them - they are in Switzerland.
Then an 'explanation' my card must have been used by someone else, or a family member! Not so - my 'card' is only on my phone and only myself has access. They were able to refund me because the address they had did not match mine!
Hours of frustrating emails, no apology, no compensation for my time.
Now I have £36 taken from my card by Completesave.uk - apparently a related business!
AVOID AVOID AVOID
Professional scammers

I love Mytimerewards. I'm member about half a year. At the beginning, i didn't trust the website. Too good to be true. But it's amazing. Love it. Getting 10% cashback on shopping on eBay, trainpal. And 25% on day out activities plus 2for1 for any museum and spa. I saved a lot with my family so far. It's worth it for families who do activities and day trips.

I have always received my cashback as promised and also all purchases are tracked with little or no effort.

i have been directed to these from complete savings, which both seem to be under the same ways of working.
Absolute scam. They trick you with rewards to collect your card details, then start charging automatically monthly fees.
I tried to to claim my rewards that were within the requirements but they still decline them. Be careful!

The welcome reward was awarded promptly

Great loyalty program, good and quick cashback. No complaints here.

Hello I wanted to leave a review that I rang up and spoke to Kevin at customer service and account got reactived and rejected payments sent all good now

Its so great - reduces the cost of holidays and easier to help.plan earlier.

Didn’t sign up for this but somehow they got my wife’s card details and took money from our account under this name and also CompleteSave

Had to have the card blocked and replaced due to these scam artists, causing considerable inconvenience and annoyance

Excellent cash back company.

Edited version of initial review.
After hours of investigating, I've finally realised how I've been charged £33, for two separate subscritions I had no idea were paid-for subscriptions / I had.
Booked coach tickets on National Express website. After paying, national express offered me a little cash back to sign up for NX (national express) Rewards. Assumed this was to engender a little brand loyalty, the same as many other brands offering similar things do. So signed up. No where did I see "WARNING, PAID FOR SUBSCRIPTION". Don't recall seeing any money redeemed, but did start getting emails from some other company 'My Time Rewards', with the usual generic "shop with us and save" blah-blah.
Some weeks later, I'm charged for two separate subscriptions, 1x NX Rewards £15, and 1x My Time Rewards £18. Having then checked through the assumed spam of these companies, I find subscription opt-out links in the small print at the footer of the emails. Apparently I'd been signed up to not one, but two subscriptions, with identical small print, and identical subscription cancellation link, landing page. Hmmmm?...
Is NX Rewards scheme being run by a third party, that might be duplicating an already highly questionable sign-up processes, to another company (My Time Rewards)? All of these reviews underline how questionable that process must be.
So, if your confused how this company started charging you, maybe look into any loyalty or cash back schemes you've signed up for, through completely different companies.
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Company requested that Trust pilot remove my review unless I provided company with my name, phone number and membership number. Upon looking for emails from company to do this, I find my membership number isn't there. Can't provide my membership number, won't provide my phone number to people that I, and many others feel have abused previous information that's been given, and there is only one person with my email address, which is on your system. My details are linked to that email.
This review has been copied and pasted to a local document, so if it is removed, I will repost it, and contact Trust pilot to clarify. And if there are any further attempts to take money from my account, by you or NX Rewards, who both use Swiss bank accounts (not at all suspicious), who both use P.O. Boxes as company addresses (not at all suspicious), WHO BOTH USE THE EXACT SAME P.O. BOX ADDRESS!!! and who both use the same email page layouts (excluding body, but including verbatim smallprint), who you vehemently deny being a part of the same highly criticised umbrella company, I will contact ActionFraudUK (AGAIN), to have you further investigated.

Now, this review stays. Leave it, and me, alone, and I'll leave you alone.

even after I cancelled they still keep taking £18.00 sent them many e mails got one back confirming the cancellation but they still take the money each month
now been on to bank to block payment but be aware they use completesave as well as mytimerewards