The National Lottery Avis 

I won a prize on Euromillions tonight …the princely sum of £2.60 so I actually won 10p!
It’s funny how the prize structure is set 10p above your stake so they say you are a winner!
This Allwyn lot are making the National lottery a joke.
I’m sure they will respond by saying they are making more millionaires…but the majority lose! It could be you? More chance of being struck by lightning whilst riding an elephant across the Pyrenees!
It’s now a national embarrassment !

Instant win games a joke, when you try the game you win all sorts of money as soon as you play properly you lose hundreds, I won 2 numbers and 1 star on euro, 4.20 a joke tbh, for those reasons I am out

And once again.been and bought another 6 scrachcards today and guess what no wins yet again people stop wasting your money because its clear they are sending nothing but losing scrachcards out absolute piss taking taking dickheads

Terrible - As a UK National Lottery player of over 20 years I'm of the view that the new operator Allwyn has completely ruined what was a fun and enjoyable experience.

The new Lotto prize structure of £1 for Match 2 and a measly £10 for Match 3 is absolutely ridiculous and even though they are doing more frequent "Must Be Won" events like the recent £12M Must Be Won on Saturday 10th October, we still had a situation where there were no Match 6 jackpot winners or any Match 5+Bonus winners.

Coupled with the rip-off £4 Powerball Game, frequent App glitches and terrible scratch card/instant win payouts I'm seriously considering stopping playing now.

The Licence needs to be urgently reviewed.

Ridiculous site and the instant win games are 100% rigged especially the £10 games it's greed at its finest won't be playing here again waste of my money for sure avoid at all cost guys

Why not split the £12,000,000 between the 98 people who won the thousand pounds (closest to the jackpot); they would have won approx. £122,000 each, pay the mortgage off?, get on the property ladder, but a new car and have a luxury holiday? donate a very large sum of money to a charity.
98 people could do a lot with there £122,000; just saying; right I'm off out to buy a pint with my fiver.

I don't need an email at 3am to tell me that my subscription has been renewed! Who thought that was a good idea?? Send them at a reasonable hour fgs.

In response: I don't want an explanation of why I'm getting emails at 3am, it's obvious that these emails are being sent when the direct debit is taken! I want to know what you're going to do about it? Most other companies send these emails in batches at a reasonable hour.

Well, after playing the Lottery since it started I gave some feedback yesterday that the new payouts are not going to change anyones life who can afford to play the lottery their feedback was "we have closed your account" Should lose their licence! Bring back Camalot! Bullies!

Took on board your advice thought I treat myself to some games won 3 pound on 6 games. . with good odds .mmm. I'm.going over to bet Fred.

Just had it confirmed I bought ticket on line, took photo of ticket, then a message above saying something went wrong ? What went wrong is when you cowboys took over , created a difficult site, it’s awful, I only play with you occasionally, forced to go to Irish lotto for better chance, come back Camelot please.

Tried to reset my password on my app for 1 hour What went wrong with it God only knowsContacted a robot on Lottery site was cut off twice and they had no input to helping me reset the password whatsoever,when I finally made contact Very poor but super at taking your monies Typicàl national website

Surprise surprise A created Must be Won Draw and NO jackpot winner and no 5 numbers and bonus millionaire winner.. They going to tell you their usual marketing soundbites we created more millionnaires with this lotto with two chances.. I have stop playing for few weeks now and the sooner everyone realise this and stop the better and they will consider changing it back... This new lotto is a BIG Scam and people need to Stop with their wallet believe me.. I bet you they will read this comment and give the whole stripted comment of we create more millionnaires etc and it a lottory you don't always win etc etc.. Watch the Wednesday draw we will probably get a jackpot winner of 2 millions and 3 or 4 millionaires if 5 number and 1 bonus and they will be raving on about we created more millionnaires with this game.. All a Scam and all calculated.. This new operator are here to eat all your money for their shareholders... Stop playing the Lotto people

What can I say. I use to run a corner shop in London well before this lottery started. In those days you knew people who won prizes in competitions.

I've been playing this lottery since ot started back in the old days and I have never won more then £20 and in my whole 35 years I've probably only won £150.

I've lost faith in British Gaming . Spain and the USA know how to do lottery games.

I'm getting tired of all this and it's definitely like being inside a matrix hoping for change that will never come because it's all part of the matrix and only a few select will ever see a life changing situation with this lottery.

Played lotto every draw since it started, had some decent wins but never the big ones but enough to keep me playing. But now, since this bunch of cowboys Alwyn have taken over it is not worth the money, the prizes are a total joke and have gone backwards. Back in the 90s I won £1100 for the same numbers that they’re now offering a prize of £1000. Absolutely ridiculous, i will never ever do the lotto again and would rather pay my money to somewhere else where the jackpot prizes may be smaller but the smaller prizes are at least worth winning it. Bring back Camelot, Allwyn are a bunch of cowboys rip off merchants.

Its not just about wining the jackpot. The odds of doing so are incredibly low. Im disappointed by the change in the prizes for lower tiers. People who play the lotto every week do so for the occasional win. (Of course we'd all like to win the jackpot!) but Ten pounds for 3 numbers is pathetic when the cost of a ticket is two pounds. And taking away free lucky dips for two numbers and replacing it with a pound! Wtf! You should change it back to how it was or you risk loosing a lot of customers. And NOW you've changed the must be won prizes too!? No rewards for 5 and 4 numbers? Just for two and three. thats hardly fair.. no incentive to play anymore. Rubbish.

Do not play on app the instant win games as you can see from reviews you will never win the rtp is under 50% compared to online casinos which are in the 90s , they think they will get away with it but people will realise what a scam they are and not fair to the player ,,, seriously avoid

Where do I start?!?! I run a syndicate. Was purchasing tickets for an event draw this Saturday (at the cost of £24) and the tickets looked like they didn't purchase - there was a technical error presented within the ticket window... Tried again... Same issue. Navigated away and clicked into the lotto instead of the event page link and the ticket purchase finally worked, only to then notice that the ticket attempts had all purchased (even the error page ones) and our wallet was down £72 instead £24 (all within 60 seconds and all the same numbers per transaction). I've had many emails and phone calls to lotto and getting nowhere! I'm taking this further now with resolver and if I don't get sorted there I'll be contacting trading standards. It's a disgrace! After reading your other reviews, I can clearly see that the lotto is not what it used to be. So disappointing and unfair. Why should we have to pay for lotto website malfunctions? I think it's time to pursue other syndicate options and will be speaking to all players on my team about it.

I've played the National Lottery since it started. It's rubbish since they changed it. I get an email saying 'Congratulations, you've won a prize'. I looked and won £1 this week and £2 last week. Goodness knows how much I've spent over the years. I'm going to stop playing.