Where to start? Before new organisers took over, my win rate as reduced to virtually nothing. Changing games, doesn't create more winners, the reviews speak volumes. Something isn't right, you s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Where to start? Before new organisers took over, my win rate as reduced to virtually nothing. Changing games, doesn't create more winners, the reviews speak volumes. Something isn't right, you s... Voir plus
L'entreprise a répondu
I won a prize on Euromillions tonight …the princely sum of £2.60 so I actually won 10p! It’s funny how the prize structure is set 10p above your stake so they say you are a winner! This Allwyn lo... Voir plus
L'entreprise a répondu
"we're making more millionaires".... by slashing the odds of every other prize. At what point do you look at the appauling customer feedback you're receiving and revert the changes?. The gambling comm... Voir plus
L'entreprise a répondu
These greedy idiots Allyn are driving are national lottery into the ground from the amount of people who have stopped playing hotpicks because of them halfing the prize, to them taking away winning a... Voir plus
L'entreprise a répondu
Official UK National Lottery website. Buy tickets and get results for EuroMillions and Lotto. Play online Instant Win games.
Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 7 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was going to have a go with the instant win games but after seeing the reviews I have decided to give it a miss. Thank you all for your reviews, you have saved me from waisting my hard earned money. ❤
If it could be lower Star rate it would be zero 1000 ! Total scam fixed site, I have been playing the £2 super puck game on the app for 2 years over £500 spent, never won more that £5 in one game and only ever reached the 2 star prize game bonus paying £3/4 a few times ! Never have I won more than the £20 stake money I put on to play the games ! Disgusting disgraceful scam ! Stay away this is a scam to get your money to pay for their woke waste of money agenda ! I can now see I’m not the only one !

Réponse de The National Lottery
This prize of £1 is really taking the proverbial. Not even covering the cost of another ticket. Smaller jackpots I've noticed too. Sorry I won't be playing again.

Réponse de The National Lottery
Who ever awarded the contract to this company needs investigating the whole set up is getting worse they obviously don't listen to the reviews
Done the lottery since it started, no more. Whoever came up with this revamped Lottery should be sacked, a classic case here of 'if it ain't broke don't fix it'. Need the Lottery back to what it was before I play it again.
After doing the lottery ever since it started I'm not going to do it anymore. A pathetic 2m jackpot not won. The second prize of 1m not won. 80 % of prizes won were an uninspiring £10 or £1 (not even the price of the ticket) and the jackpot goes up just £800k for the next draw and they've increased the chance of having to share the crappy jackpots reducing the incentive even more They're taking the piss

Réponse de The National Lottery
I don't think all these 1 star reviews are a coincidence or 'sore loser' customers... It genuinely is a complete rip off, fix, scam , con , whatever you want to call it...
I just played online out of boredom, i played the instant win games, and i check what this company 'Allwin UK' who operates the National Lottery write next to each game are the predicted average odds of winning a prize on the various games. I played a new £2 million game with odds of winning a prize at 1 in 2.73 and I played 10 times and won Absolutely NOTHING !!! Scandalous how these operators can get away with this complete rip off.
UPDATE: Another week gone by, £51.00 spent on draw tickets in 6 different draws and not one single number in any of them. The National Lottery is a scam and fixed in my opinion. Nico, with his ' token gesture ' reply below, is talking broken biscuits!!!
UPDATE: NO surprise today that the Goverments National Audit Office, has begun investigating the lottery operators ' Allwyn ' which is owned by a Czech billionnaire. Apparently, their pledges of increasing charitable donations by significant amounts has not been fulfilled, and this was one of the main reasons they won the contract. 15/10/26.

Réponse de The National Lottery
Folks, for some time I've studied both past and present companies of this lottery and can confirm that this present one hasn't got anything good in mind for you. You'll never win any good money let alone hot picks! Pls guys, you're better off doing something else with your money or find an alternative game.
As for the euromillions blank your expectations. The number of countries involved in the Euromillions are many yet how many genuine winers can we confirm each week? For the whole of the UK only one person had 4 number hot pick. What a joke!!😄
When an operator can determine how many winners to have at each game, by the help of an AI system meant to greedily scoop from you, what do you call that? A fix or rigged? No number draws at random here so guys forget it!! The fun we used to have with this game is no more because it's only a child of the soil that knows much about our life and our money. Howbeit, there's an assumption upon which this scam is still thriving and it'll take like minded people to say enough is enough.
The annoying £1.00 wins after spending £2.00, for at least, a ticket can all stop since several outcries of the customer is been ignored. The theory behind the continual operation of this scam can only be defeated when I choose to say bye, bye and enough is enough at this minute. I'm gone !!!👍
Can I leave a review with zero stars? No? Okay so without fail, every week I have the same problem with this site. I enter my correct login details and the login button is always greyed out. I have not forgotten my login details. I do not want to change my password. I really, REALLY want them to sort this continual problem. I may have to resort to physically entering at a local store which is extremely difficult for a disabled person.

Réponse de The National Lottery
I have played 4 rows weekly since the lottery started
This new prize set up is rediculous
Even if i get 3 numbers on both lines i win 20 pound rather than 30 pounds for 1 winning line with the old system.
This new format plus an extra 10 balls make it not worth playing.
I wont be playing any more until the prize system goes back to what it was.
Total rip off im not playing.

Réponse de The National Lottery
I won’t be playing anymore , they really spoiled the national lottery with the new changes . Bring back break-even as the minimum Match 2 = £2 back or a free Lucky Dip. It should never be less than what you paid. That was the unwritten rule that made Lotto feel fair. Right now a "win" can be a loss , that's what kills the excitement.
Add a local/regional prize
A lot of people say "I never see winners near Cambridge". A guaranteed £10k winner in each county every Saturday would make it feel real . Anyway big disappointment for me ..

Réponse de The National Lottery
this lottery is a joke theres no insentive to play the winning are a joke give it to some who will run it properly instead of just making money for them selfs
The lottery is like a mirage; it shows a shining promise of wealth that disappears just as we get close to it. I lost nearly all of my hard-earned money, as well as my wife's savings, by playing the lottery. Now, I am literally bankrupt, but I have stopped spending money on it. However, I feel severely depressed, and my life feels hopeless. I have been unemployed for a long time and am trying to get a job.

Réponse de The National Lottery
New lottery is a joke wake up to emails you won a £1 go back to what it used to be .....shit new set up stip playing and hot picks is a joke now

Réponse de The National Lottery
Do not play instant games, its worst than any of the betting apps. Scam. You wilm get a win time to time, little win of course. Avoid
Thank you for the advice you gave my husband to play the lottery just for fun. As a result, he stopped spending money on it. Lately, he has been spending his time and money on gardening, growing new plants, and caring for them.
I have never tried my luck by buying a lottery ticket, but my husband used to be severely addicted to gambling and spent a significant amount of our hard-earned money every week. I thought he had stopped buying lottery tickets for a while, but last week, while cleaning the box room, I was surprised to find a large stash of scratch cards. There were 962 scratch cards in total. I don't know how much they cost altogether, as some of them cost as much as £5 each.
In my opinion, the lottery is a regressive tax that exploits the wealth of individuals and families who are financially disadvantaged and burdened by life's hardships. Wealthy and well-informed individuals do not fall for the lottery scam because they realize it is a trap.
Lousy scam ,6 lines, won 2 quid, for £12 bet
Absolute shame of a company
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.