Neptune - Edgbaston Avis 

167
TrustScore 5 sur 5

4,8

16-18 Harborne Road, Edgbaston, B15 3AA Birmingham, West Midlands, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

What a great store, the staff are fantastic and couldn’t be more helpful. It’s worth the journey as there is parking at the rear of the store, dogs are welcome and as we had travelled a long way they... Voir plus

Noté 5 sur 5 étoiles

Bought some artwork which is delightful but above all the atmosphere within the store as well as the kindness and professionalism of the staff was 10 out of 10. With thanks

Noté 5 sur 5 étoiles

Anore and Liam arrived on time after calling to let me know of their arrival time. Very professional and courteous. Excellent service all-round. As always, Neptune products were high quality also... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the beautiful Neptune store in Edgbaston, Birmingham. The friendly and knowledgeable staff advised us on furniture styles, finishes and colours. We purchased bar stools, the Arundel dining... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de meubles
  2. Accessoires de meubles
  3. Magasin de mobilier de jardin
  4. Décorateur d'intérieur
  5. Magasin de matériel de cuisine
  6. Magasin de meubles de salon

À propos de Neptune - Edgbaston

Écrit par l'entreprise

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


Coordonnées de contact

  • 16-18 Harborne Road, Edgbaston, B15 3AA, Birmingham, West Midlands, Royaume-Uni

  • 0121 437 4137

4,8

Excellent

TrustScore 5 sur 5

167 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(167)

2 263 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great to be back

So pleased to visit Neptune’s lovely Edgbaston store after a long pandemic break. Particularly happy to see more colour being used, specifically the beautiful rust and apricot shades. Also liked the dark olive paint colour which will definitely appear in my lounge in due course. Sales staff always helpful but don’t fuss, which I appreciate.

14 juillet 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Hi Gillian, that is so lovely to hear - thank you! The Olive is such a beautiful colour! You'll have to pop in and show us pictures of the finished result! Hope to see you again soon.

Noté 5 sur 5 étoiles

Beautiful and Quality

Beautiful, stunning products, first class service. My go to store, only problem I want everything

9 juillet 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Thankyou so much for taking the time to review our store ,we look forward to seeing you again very soon

Noté 5 sur 5 étoiles

The quality and style of the products…

The quality and style of the products purchased from Neptune I highly rate and recommend.
The customer service is excellent making the experience of shopping with them enjoyable.

29 juin 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Thankyou so much for your lovely feedback, we have enjoyed welcoming our customers back to store. We look forward to seeing you again soon

Noté 5 sur 5 étoiles

Beautiful store

Beautiful store , staff very friendly and helpful.

21 juin 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Dear Elizabeth, thank you so much for visiting our store and enjoying your time with us! We are so happy to have been able to help and really look forward to welcoming you back next time! Best wishes, Team at Neptune Edgbaston.

Noté 5 sur 5 étoiles

Absolutely beautiful furniture and…

Absolutely beautiful furniture and great, friendly staff. Highly recommended.

6 juin 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Hi John, thank you so much! We're so pleased you have had a great time. Hopefully we'll see you again soon!

Noté 5 sur 5 étoiles

Excellent service

Excellent service even when having to return large items

26 mai 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Hi Susan,
thanks for the wonderful review, glad we could help!

Noté 5 sur 5 étoiles

Great Experience

Managed to see the product I wanted and got assistance from one of the staff which was very helpful. Lovely shop to browse and will return.

10 mai 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Oh, thank you so much for such a kind review, Mrs Holland! We do hope we will be able to welcome you back soon!

Noté 4 sur 5 étoiles

It was well worth travelling 40 miles…

It was well worth travelling 40 miles to Edgbaston to visit your store. We were VERY impressed by the way everything was displayed and by the courteousness and helpfulness of all of your staff. We purchased everything we had come to see and are now waiting for the two Larson chests of drawers to be delivered early next month.

7 mai 2021
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Thankyou for taking the time to give your lovely feedback, we are very pleased to welcome our customers back in store

Noté 5 sur 5 étoiles
Logo de Neptune - Edgbaston

Réponse de Neptune - Edgbaston

Thank you for kindly taking the time to post a review, Sally. I am so happy to read you were happy with the product and service received and we cannot wait to welcome you back! Best wishes, Laura

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