I had to place two separate orders for the same item, so this is my second review for it. Fortunately, even though I could only order two at a time and it first appeared out of stock after, the issue... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Easy to follow process throughout. Great care was taken with something so precious. Updated throughout. Beautiful end product that was delivered with care and respect.
My daughter wanted something special for her 21st and had always wanted a piece of jewellery with her Nanny’s ashes. We have spent years trying to find the right piece and more importantly the... Voir plus
L'entreprise a répondu
My beautiful fur baby passed and I wanted something made that I could have with me at all times. I originally order a ring with black resin and his ashes underneath. I then contacted Nicky Robin to se... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Nicky Robin design a range of beautiful memorial jewellery, including cremation ashes jewellery specially crafted to preserve a loved ones ashes. We are also able to create jewellery in remembrance of a beloved pet and incorporate hair and fur into our jewellery pieces too. Based in the UK, we design and manufacture our pieces to your specifications.
Coordonnées de contact
Dovenby Fold, WN2 2PS, Wigan, Royaume-Uni
- enquiries@nickyrobin.co.uk
- www.nickyrobin.co.uk
4,8
Excellent
272 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Customer Service was brilliant
Customer Service was brilliant. They were so helpful and replied to my emails very quickly. I had missed the Christmas deadline but with a few tweaks were able to do my jewellery and get it back to me in time for Christmas.
The necklace was beautiful and I would definitely recommend to anybody to use this company.
8 décembre 2025
Avis spontané
Réponse de Nicky Robin Memorial Jewellery
Thank you so much for this lovely review, and for recommending us. We know how incredibly important Christmas deadlines are for family remembrance pieces, so we were absolutely delighted to make those quick tweaks and get your beautiful memorial necklace back to you in time. Providing helpful, fast customer care is always our priority, and knowing your necklace brought comfort makes our work truly rewarding.
Very poor quality
I’ve only had my ashes ring for a few months, The silver has tarnished and will not clean even with jewelry cleaner.
I do not believe the piece I received is real silver which is very disappointing in contrast to a necklace I have from another company that has been perfect for over 3 years.
Very disappointing and upsetting for a piece that is meant to last and hold the memory of my beloved pet which was also a gift from my partner.
A waste of £200.
28 octobre 2025
Avis spontané
Réponse de Nicky Robin Memorial Jewellery
Hi Lisa, firstly we would like to apologise that you are not happy with your ring. Please be assured that the ring is 100% genuine 925 Sterling Silver.
The oxidisation is normal for silver and Sterling silver metals and it can depend on how the jewellery piece is exposed to airborne chemicals, other substances and even ph levels in the skin.
Necklaces and rings can also differ as we tend to wash our hands more often, exposing them to chemicals in hand washes, sanitisers, creams and a polishing cloth should be used daily to avoid built up of residue throughout the day.
It is a shame that you felt the need to provide a 1 star review first, without contacting us directly to let us know about the issue and to provide us with the opportunity to offer our support to sort this for you. We were unaware there was an issue until we received this review and we are a company that offers excellent customer service and is always happy to resolve issues as best as possible for our customers, with the tarnishing on your ring being very easily rectified.
We will be in touch with you via email to offer our services in rectifying and cleaning your ring for you. Please check your inbox and spam/junk folder incase our email falls into there.
Warmest regards
Nicky Robin Memorial Jewellery
The necklace came really quick and they…
The necklace came really quick and they only used a little bit of Ash. They was informative from the beginning to the end. The necklace is lovely and I would definitely recommend them and would order again if needed thank you Nicky Robin
2 décembre 2025
Absolutely beautifully made
Absolutely beautifully made, wished I had used your company for the other two pieces of ashes jewellery! Grandchildren chose their own so had no say in their selection.
3 décembre 2025
Beautiful product
Beautiful product, fast delivery, come in beautiful packaging! Highly recommend.
11 novembre 2025
Would absolutely recommend this service…
Would absolutely recommend this service for your beloved pet my boy came bk home 🏡 with the charm of my choice beautiful 🤩 box with a letter could not fault them 🐾🐾🙏🐕xx
5 novembre 2025
Cute little earrings
Was super nervous parting with my ashes and sending in the post but could track the whole process. Earrings are smaller than first thought, was a lovely gift
5 novembre 2025
Beautiful piece of jewellery
Beautiful piece of jewellery, love having my mum close with me every day.
2 juin 2025
Avis spontané
Réponse de Nicky Robin Memorial Jewellery
Hi Nicola,
It is so special to hear that your Mum’s memorial piece continues to bring you comfort every single day. Knowing our jewellery helps keep those precious memories close is exactly why we do what we do. Thank you for choosing Nicky Robin Memorial Jewellery . Warmest regards
Absolutely stunning
Absolutely stunning. Bought for my daughter for Xmas, she’s going to love it!!
2 octobre 2025
Réponse de Nicky Robin Memorial Jewellery
Hi Jodey. We are so pleased to hear that you love your memorial gift for your daughter. Hope it will bring her great comfort.
Beautiful ring
Beautiful ring, arrived very quickly and a perfect fit. My son loves his Dad is with him always now
2 octobre 2025
Réponse de Nicky Robin Memorial Jewellery
Thank you Laura. We are so pleased to hear that you love your sons memorial ring and hope it is bringing him comfort having his dad close.
beautiful Celtic ring thank you
Ordered a beautiful Celtic ring in memory of my dad who passed recently. It’s lovely and nice to have him with me again
30 septembre 2025
Réponse de Nicky Robin Memorial Jewellery
Hi Sarah, It is lovely to hear that you are finding comfort having your dad close with you through our memorial Celtic ring.
Loved the experience of doing this for…
Loved the experience of doing this for my grandad and what an amazing piece of jewellery and a very amazing company worked there magic and made a beautiful item for me
18 septembre 2025
Réponse de Nicky Robin Memorial Jewellery
Thank you very much for your kind words Andrew. We are really happy to hear that you love your jewellery and your experience with us was positive.
Remembrance
Received my ring this morning. It has exceeded my expectations a lovely piece and a great tribute to my dad.
19 septembre 2025
Avis spontané
Réponse de Nicky Robin Memorial Jewellery
That is lovely to say Jamie and we are so happy to hear that your memorial piece exceeded your expectations and a beautiful remembrance of your beloved dad.
Easy to use
Everything was very efficient and easy to complete. The pack arrived promptly and was easy to use.
29 août 2025
Réponse de Nicky Robin Memorial Jewellery
Thank you Sandra. We are happy to hear that your experience was a positive one.
My son loved his ring and it was…
My son loved his ring and it was beautifully made i feel that more inclusion should of been added though.
8 septembre 2025
Réponse de Nicky Robin Memorial Jewellery
Hi Natasha, we’re so pleased that your son loved his ring. Apologies for the fewer inclusions. This would have probably been due to the ashes type if there aren’t enough compatible pieces to place inside the setting.
With ashes jewellery it can all depend on setting depth and ash type, with some ashes being of a powdery consistency and some are more solid, however, we do try our very best to place the most suitable pieces of ash within each setting without compromising on the design.
Warmest regards
Nicky Robin Memorial Jewellery
Everything went to plan love the ring…
Everything went to plan love the ring she made for me really happy x
29 août 2025
Réponse de Nicky Robin Memorial Jewellery
Hi Florence. It was a pleasure and so pleased you love your ring.
Very easy to order and upload image of…
Very easy to order and upload image of my pets paw print, delivery was quick and the quality of the product is great! Very happy with how the paw print looks on the necklace and the packaging was lovely.
7 août 2025
Réponse de Nicky Robin Memorial Jewellery
Hi Freya, Thank you for your kind words and expressing the positive experience you had when ordering your precious paw print necklace. We are happy that you love it too.
Just received my beautiful ring today…
Just received my beautiful ring today from nicky robin..
Delivery was very quick, beautifully presented in a lovely box,bows and ribbon .
The ring is just perfect , I am over the moon with it .
Thankyou so very much
9 août 2025
Avis spontané
Réponse de Nicky Robin Memorial Jewellery
Thank you very much Vicky. It is lovely to read that you love your beautiful memorial ring made and the unboxing was a lovely touch too.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.