Natalie and Karen at Dartford Branch are great. They always meet you with a smile and keep you updated with progress on the work being undertaken. The mechanics work really quickly on solving any i... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit AA Butterly Avenue, Questor Dartford, DA11JG Dartford, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Outstanding Service as Always – Northgate Van Hire Dartford - Keeps Us Moving! We recently had another van serviced at Northgate Van Hire, and once again, the team delivered a seamless experience... Voir plus
L'entreprise a répondu
Every time I visit Northgat Dartford for the annual service or MOT of the Van and also when I contact Dartford branch about existing issues with the Van, I am treated with courtesy and skill espec... Voir plus
L'entreprise a répondu
We've been a NVH customer for a few years, we called them to discuss the provision of electric vans... The area manager put together a proposal that exactly meets our requirements NVH flexible rent... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Écrit par l'entreprise
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Coordonnées de contact
Unit AA Butterly Avenue, Questor Dartford, DA11JG, Dartford, Kent, Royaume-Uni
- 01322 941400
4,9
Excellent
182 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Excellent service!!!
30 septembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Vladmir, thank you so much for your lovely feedback!
We're thrilled to hear you had an excellent experience with us. If there’s ever anything else we can help with, don’t hesitate to get in touch.
Thanks again for choosing us!
Take care,
Imogen
Lovely staff
Was looked after very professionally..given fresh coffee..
Lovely staff asked how my day was and was very welcoming..a true asset to the company...wish I could clone the staff and take them 😀
25 septembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Terry, thank you for such a heart warming review!
We’re so pleased to hear you felt well looked after and welcomed by the team – and we're glad you enjoyed the coffee too! Your kind words truly mean a lot, and we’ll definitely share your feedback with the staff.
If only we could clone them! 😄
Take care,
Imogen
Exceptional service
Every stage of our experience was professional, prompt and exceptional, cannot fault Francine for her service in helping me find a vehicle to suit my business and personal requirements! 5*
13 septembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Charlotte, thank you so much for your fantastic feedback!
We’re delighted to hear that Francine provided you with professional, prompt, and exceptional service throughout your experience. It’s great to know she helped you find the perfect vehicle for both your business and personal needs.
We really appreciate your 5-star rating and look forward to assisting you again in the future!
Take care,
Imogen
Excellent Service
Excellent Service my Van was only in for a matter of hours before rectified.
Excellent service by Natalie, Karen& Taylor
17 septembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Scott, thank you so much for your kind words!
We’re thrilled to hear your van was fixed so quickly and that Natalie, Karen, and Taylor provided excellent service. We’ll be sure to pass your compliments on to them—they’ll really appreciate it!
If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!
Take care,
Imogen
Fantastic service
Karen as always, was super helpful!
Always smiling, even if I’m not.
15 septembre 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Adam, thank you so much for your kind words! 😊
We're so glad to hear that Karen was able to help — she truly has a gift for brightening everyone's day, even when the smiles are one-sided!
We'll be sure to pass along your lovely feedback to her. Looking forward to seeing you again soon!
Take care,
Imogen
Karen was so helpful and efficeient
Karen was so helpful and pleasant on the phone, she went out of her way to help me and in the end we got everything sorted couldn`t praise her enough
great job.
22 août 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Bruce, thanks so much for your lovely feedback!
We’re really glad Karen was able to help and make the process smooth for you. She’ll be thrilled to hear your kind words – we agree, she does a great job!
Thanks again for taking the time to share your experience.
Take care,
Imogen
very polite and informative
very polite and informative.
Office and driver called to confirm delivery.
very pleasant and helpful young man (lee)
who delivered me the car.
11 août 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Robert, thank you for your kind words!
We’re glad to hear that Lee and our team provided polite, informative, and helpful service. We’ll be sure to pass on your compliments to Lee — he’ll be thrilled!
We appreciate your feedback and look forward to assisting you again in the future.
Take care,
Imogen
Excellent Service
Excellent service receptionist very polite and made a good impression for the company. I was told when my hire car would be delivered and Lee who delivered my car took me through everything I needed to know. He also made sure that the car was suitable for me and I knew how everything worked. He was very polite which I appreciated. I would definitely recommend Northgate they provided 100% service.
30 juillet 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Maggie, thank you so much for your wonderful feedback!
We’re delighted to hear that our receptionist and Lee provided you with such a positive experience. It’s great to know they made you feel comfortable and well-informed throughout your hire.
Your recommendation means a lot to us, and we’re thrilled to have delivered 100% service for you. If you ever need anything in the future, don’t hesitate to get in touch — we’d be happy to help!
Thanks again for choosing Northgate and taking the time to share your experience.
Take care,
Imogen
Réponse de Northgate Vehicle Hire - Dartford
Hi Jordan, thank you for your feedback!
We’re glad you had a good experience with us and hope to assist you again soon.
Take care,
Imogen
Good choice of hire car to match my…
Good choice of hire car to match my needs. Great communication. Convenient delivery time. Dal, who delivered the car was friendly, polite and helpful.
25 juin 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Pat, thank you for your kind feedback!
We’re glad to hear the hire car suited your needs and that Dal provided friendly and helpful service.
We appreciate your comments on our communication and delivery timing and look forward to assisting you again in the future.
Take care,
Imogen
Always received great service from the…
Always received great service from the team at Dartford
20 juin 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for your 5-star review! It’s wonderful to hear that our Dartford depot consistently provides you with great service. At Northgate, we always strive to go the extra mile for our customers and deliver the best experience possible.
I’m sure the team at Dartford will be thrilled to hear your fantastic feedback. If you ever need any further assistance, please don’t hesitate to get in touch.
Thanks again for choosing Northgate!
Take care,
Emma
Northgate Dartford…
Karen and Natalie of Northgate Dartford are super efficient. The dream team. Their customer service is excellent, providing a friendly greeting on arrival and regular updates on work status.
I am always 100% satisfied, and wouldn't consider going anywhere else.
12 juin 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for your wonderful review, Les! We're thrilled to hear that Karen, Natalie and the team at Northgate Dartford provided you with such excellent and friendly service. They truly are a dream team, and your appreciation means the world to them! It’s fantastic to know you’re always 100% satisfied, and we’re honoured to be your go-to choice. Thank you for trusting Northgate — we look forward to continuing to support you!
Take care,
Emma
Dartford Workshop
⭐⭐⭐⭐⭐
Exceptional Service from Northgate Dartford Workshop!
I've consistently received outstanding service from the Northgate workshop in Dartford. The team is efficient, professional, and always go the extra mile to ensure vehicles are turned around quickly and to a high standard.
A special mention goes to Karen and Natalie, who are without a doubt the backbone of the depot. Their communication, attention to detail, and willingness to help never go unnoticed. They're always on top of things and are a real credit to the Northgate team.
Highly recommended for anyone looking for reliable and top-class fleet support!
12 juin 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for taking the time to share your kind words and for recognising the exceptional service provided by our Dartford Workshop team!
We’re absolutely delighted to hear that you consistently receive outstanding service and that Karen and Natalie have made such a positive impression. Your comments about their professionalism, communication, and dedication are truly appreciated—and we’ll be sure to pass this wonderful feedback on to them and the wider team.
It’s always rewarding to know that our efforts make a real difference to our customers, and your recommendation means a great deal to us.
Thank you again for choosing Northgate. We look forward to continuing to support you and your fleet.
Take care,
Emma
Chloe Saunders went above and beyond my…
Chloe Saunders went above and beyond my expectations in helping me get back into my work van, arranging for it to be delivered to my local depot on a Saturday for me to pick up on a Saturday night before my night shift starts
Made me life so much easier
10/10 Chloe 👍
6 juin 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Ian, thank you so much for your fantastic feedback!
Chloe will be absolutely delighted to hear she made such a positive difference and went above and beyond to help you get back on the road. We know how important it is to have everything sorted smoothly, especially before a night shift!
Your 10/10 means a lot to us — we’ll be sure to pass on your praise to Chloe and the team.
Thanks again for choosing Northgate, and safe driving! 👍😊
Imogen
Great team
The staff was accommodating for the time change and fitted me in at a time that suited me best. Timings were good too!
6 juin 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Lloyd, thanks so much for your lovely feedback!
We’re glad our team could accommodate your time change and fit you in at a time that worked best for you. Punctuality is really important to us, so it’s great to hear the timings worked well!
We look forward to helping you again in the future.
Take care,
Imogen
Time Critical Repairs !!
As a business that delivers works through the night and weekends on Rail Infrastructure, when a vehicle becomes unroadworthy and needs to come into Northgate Dartford, i know that i can rely on the customer care from Karen, Darren and the wonderful technician's Liam and Matthew to get that vehicle back on the road in time for the next shift!! This weekend they pulled off 100 ⭐⭐⭐⭐⭐ service.. Thank you!!
31 mai 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Jacqueline, thank you for such a glowing review!
It means a lot to hear that our team was able to support you when it mattered most. Karen, Darren, Liam, and Matthew will be absolutely thrilled to know their efforts made such a difference.
We understand how critical it is to keep your vehicles on the road, especially with the demanding hours of rail infrastructure work, and we’re proud to be a team you can rely on.
Thanks again for the 100 ⭐⭐⭐⭐⭐ service shout-out – we’re always here when you need us!
Take care,
Imogen
A good experience
Dal came to hand over the car. It was a smooth and quick process. The car was in a good condition and cleaned from inside. Outside it was not perfectly clean but overall.a good experience.
29 mai 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Nishant,
Thank you so much for your feedback! We're glad to hear that Dal was able to hand over the car smoothly and quickly. We’re also pleased to know that you found the vehicle in good condition and clean on the inside. We appreciate your note about the exterior cleanliness, and we’ll make sure to feed this back to the supplying branch
Thanks again for sharing your experience — we hope you enjoy the drive!
Best regards,
Carleane
Great northgate center
Great northgate center.
Natalie and Taylor both carried out repairs on my vehicle when I had a problem with the engine.
After a busy bank Holiday weekend, the team managed to get my van sorted in good time and friendly service.
Would recommend this hire place if you need a vehicle.
6 mai 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for your kind words!
We’re really pleased to hear that Natalie and Taylor were able to get your vehicle sorted quickly and provide friendly service, especially after a busy bank holiday weekend.
Your recommendation means a lot to us, and we’re glad we could support you when you needed it.
Thank you for choosing Northgate, we look forward to welcoming you back in the future.
Take Care,
Beth
Cannot praise the Dartford branch…
Cannot praise the Dartford branch enough. All the team there, Darren, Karen and Natalie are an absolute pleasure to deal with. Always friendly, helpful and efficient. Would not go anywhere else now due to the excellent service they always give and would recommend 100%
4 avril 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for your amazing feedback!
We're absolutely delighted to hear that you've had such a positive experience with the team at our Dartford branch.
Darren, Karen, and Natalie will be thrilled to know their friendly, helpful, and efficient service has made such a difference.
Your recommendation means a great deal to us, and we truly value your continued support.
We look forward to continuing to provide you with the same excellent service every time!
Take Care,
Beth
MickMaidstone Gravesham Council
My company Gravesham Borough Council hires our vans from Dartford branch of Northgate. We have always had great customer support in particularly with Natalie who has sorted any problems out as soon as possible, Recently my 68 plate van was exchanged to a nearly new 24 plate, It is just perfect for my use.
Thanks again Northgate.
24 mars 2025
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you for your wonderful feedback!
We’re delighted to hear that you’ve consistently received great customer support from our Dartford branch, especially from Natalie.
It’s fantastic to know that your new van is perfect for your needs.
We truly appreciate your support and look forward to continuing to assist you in the future!
Take Care,
Beth
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