Had dealings with Georgia at Northgate about 2 years ago and her customer service/care was amazing. Had to take my van in recently and was very glad to see Georgia back and glad to see her custome... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit AA Butterly Avenue, Questor Dartford, DA11JG Dartford, Kent, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Natalie and Karen at Dartford Branch are great. They always meet you with a smile and keep you updated with progress on the work being undertaken. The mechanics work really quickly on solving any i... Voir plus
L'entreprise a répondu
Every time I visit Northgat Dartford for the annual service or MOT of the Van and also when I contact Dartford branch about existing issues with the Van, I am treated with courtesy and skill espec... Voir plus
L'entreprise a répondu
We've been a NVH customer for a few years, we called them to discuss the provision of electric vans... The area manager put together a proposal that exactly meets our requirements NVH flexible rent... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Écrit par l'entreprise
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Coordonnées de contact
Unit AA Butterly Avenue, Questor Dartford, DA11JG, Dartford, Kent, Royaume-Uni
- 01322 941400
4,9
Excellent
186 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Natalie and karon were amazing and give stars got…
Natalie and karon were amazing and got me and my vehicle back on the road in record time 😊
16 septembre 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you for your feedback! It is pleasing to hear you found the service at Dartford to be 5* and your vehicle was promptly back on the road.
Take care,
Laura Griffiths
Fantastic Service
As always fantastic service from both Natalie & Karen, nothing is ever to much and always served with a smile, real credit to the team.
13 septembre 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Glenn, thank you so much for your 5 star review!
We are so pleased that the team at Dartford were very helpful when assisting you and you found their service to be great.
We look forward to working with you long into the future.
Laura Griffiths
Excellent service staff always quick…
Excellent service staff always quick with there responses 😊
11 septembre 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
We really appreciate you leaving a 5 star review!
Its pleasing to hear that our Dartford branch have demonstrated the 5* service in which we aim to provide our customer.
Once again, thank you for your positive feedback.
Take care,
Beth Kell
Seen to quickly by helpful and friendly…
Seen to quickly by helpful and friendly staff. Refreshments available whilst waiting for service. All-round good service.
11 septembre 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for taking the time to leave a 5* review, Aaron.
Putting our customers first is what we do, and I am delighted that the staff at Dartford have demonstrated this during your visit.
I am sure all of the staff will be thrilled to see your comments.
Thank for choosing Northgate as your vehicle provider.
Take Care,
Beth Kell
Had a service and MOT
Had a service and MOT, Karen was very helpful and friendly. Good service 👍
29 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Denise, thank you so much for your 5 star review!
It is excellent to hear that Karen was able to deliver a helpful and seamless service when taking your van in for its MOT. We really appreciate all of our customer's feedback when visiting our local branches.
We look forward to working with you long into the future.
Take care,
Imogen
Fantastic service by Karen
Fantastic service by Karen. Always looks after our DHL rented vehicles and makes sure all services and repairs are done quickly and properly. Always happy to help and couldn’t ask for any more. Appreciate all her help it really makes all the difference
23 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hello, It's fantastic to hear that you've had such positive experience with Karen at Northgate Dartford!
Its wonderful to hear that her friendly and professional service, as well as willingness to go the extra mile has made your visit a pleasant experience.
We look forward to working with you long into the future.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Liam my fitter has done a super…
Liam my fitter has done a super efficient job found the whole experience very pleasant was kept up to date with progress offered refreshments comfortable waiting area top job well done 👍🏼
15 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you for taking the time to leave such a positive review, Joe.
We're delighted to hear that your visit went smoothly and our team at Dartford was able to meet your expectations.
Providing timely and professional service is our goal, and we're glad you appreciated the refreshments during your wait.
We look forward to working with you long into the future!
Thank you for choosing Northgate.
Take Care,
Beth Kell
Natalie and Karen at Dartford Branch…
Natalie and Karen at Dartford Branch are great. They always meet you with a smile and keep you updated with progress on the work being undertaken. The mechanics work really quickly on solving any issues which for me working for a company where time is the essence, is very valuable.
Can’t praise Northgate Dartford enough.
PS- The drinks machine is far superior in Dartford than Snodlands Branch. Your lucky if there is sugar available at Snodlands depot.. lol
15 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
I wanted to thank you for the wonderful feedback you provided about your recent customer experience with Natalie and Karen
It's truly rewarding to know that your encounter with Northgate has been a positive and satisfying one and you received a happy and pleasant attitude from the staff upon arrival.
Your choice to trust Northgate as your preferred vehicle provider means a lot to us, and we are committed to delivering 5* services to you consistently.
Our team is excited to work with you for many more years to come, and we assure you that your satisfaction will remain our top priority.
we really appreciate your feedback.
Take Care,
Beth Kell
Arrived for a service to find out i had…
Arrived for a service to find out i had the dates wrong, luckily Karen & Natalie found a slot for me so my trip wasn't wasted. Very helpful and saved me from taking another day off
15 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you for your review, Bradley.
It's fantastic to hear that you received great service from Karen and Natalie at the Dartford branch.
It is wonderful to hear you have experienced the hard work and dedication of the staff and we appreciate you staying you providing such a lovely review.
Thank you for choosing Northgate!
Take Care,
Beth Kell
Mia was a brilliant staff member at…
Mia was a brilliant staff member at dartford northgate branch. Very attentive and also very professional. I think she deserves a raise of pay.
14 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you for your feedback, Jay!
We're delighted to hear that you've had such a pleasant experience at the Dartford branch.
We're committed to making sure our customers are provided a high quality professional service and its fantastic to see that Mia has demonstrated that on your visit.
we look forward to serving you even better in the future.
Thank you for choosing Northgate.
Take care,
Beth Kell
Excellent service and pleasant
Georgia and Alex always go the extra mile to help when collecting vans from them for relocation exceptional service well done
8 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you for taking the time to share your positive experience with us, Pete.
We appreciate your kind words about Georgia and Alex.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The staff at the Dartford branch will be thrilled to see your glowing review.
Take care,
Beth Kell
In and out in an hour and a half
Full MOT completed. Window fixed and wing mirror glass replaced all in an hour and a half. Mia the technician and Karen were brilliant!
9 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for your kind words, Jack!
We're thrilled to hear that you had such a positive experience at our Northgate branch.
Mia, Karen and the rest of our team strive to provide exceptional service to all our customers, and your feedback truly validates our efforts.
We look forward to welcoming you back soon!
Take care,
Beth Kell
All a Pleasant Experience when I have …
All a Pleasant Experience when I have to visit this Norgate Depo in Dartford. Georgia, Karen,Alex & the Team are always Very Professional and Courteous 5☆☆☆☆☆
7 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for your lovely review!
We are delighted to hear that you had an excellent experience with our team in Dartford.
Your feedback means a lot to us, and we truly appreciate your support, i am sure Georgia, Karen, Alex & all the Team at the branch will be thrilled to see your wonderful comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great customer service very polite and…
Great customer service very polite and welcoming, 10/10 to Georgia and Alex,
7 août 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
We are so pleased to hear that you had excellent customer service from our team at Dartford. It is always our pleasure to provide a polite and seamless service to our amazing customers.
Once again, we really appreciate your feedback!
Take care,
Beth Kell
Really appreciated the help from…
Really appreciated the help from Northgate in Dartford! Specially Georgia who went above and beyond.
Amazing service would highly recommend.
30 juillet 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Adam, thank you so much for your 5 star review!
We are thrilled to hear that you received great service from our team at Dartford, we really value all our customers feedback. I can assure you Georgia and the team at Dartford will be delighted to hear your positive response.
We look forward to working with you long into the future.
Take care,
Imogen
Caron and Natalie at the workshop are…
Caron and Natalie at the workshop are wonderful and so helpful always making sure your taken care of👍🏾
5 juillet 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for taking the time to leave such a wonderful review, Aziah.
Putting our customers first is what we do, and I am delighted that the staff at Dartford have
demonstrated our ethos.
I am sure Caron, Natalie and the rest of the staff at the branch will be thrilled to see your comments. If there is anything else we can help with, please don’t hesitate to get in touch and we will be more than happy to help.
Take Care,
Beth Kell
Northgate Dartford Service Team
Karen and the service team were great as always, quick prompt and friendly service
4 juillet 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hey Oliver, thank you for your feedback!
It sounds like you had a positive experience with excellent service, friendly staff, and efficient timing. This is exactly the kind of service that Northgate Strive to deliver.
I am sure Karen and the team will be delighted with your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Karen and Natalie are super helpful and…
Karen and Natalie are super helpful and a pleasure to work with :)
27 juin 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Hi Nathan, thank you so much for your 5 star review!
We are so pleased to hear that Karen and Natalie were able to assist you successfully, we always strive to deliver excellent customer service. I can assure you the team at Dartford will be thrilled to hear your feedback.
Take care,
Imogen
Excellent service recieved from Alex at…
Excellent service recieved from Alex at the Dartford Depot.
Considering the circumstances of our collected van, he has gone above and beyond to give excellent service, and be more than accommodating.
10/5*!!!
28 juin 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
Thank you so much for taking the time to leave such an excellent review and kind words for Alex, William.
Putting our customers first and going beyond the call of duty for them is what Northgate do, and it is such a delight to see that Alex has demonstrated our ethos. I am sure Alex will be so thankful to see your positive feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Alex was very friendly and very helpful…
Alex was very friendly and very helpful and a quick turnaround for my van
19 juin 2024
Avis spontané
Réponse de Northgate Vehicle Hire - Dartford
That you so much for leaving your feedback, Lee.
Here at Northgate we understand the importance of going that extra mile to ensure a high quality of service and i am so pleased to see this has been demonstrated during your visit.
If there is anything else we could have done to make your review a 5* please let us know.
Thanks again for your review.
Take care,
Beth Kell
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.