Northwesttradecentre Lancaster Avis 

Stuart was great throughout thankyou for all the help in deciding my first car !

Thanks
Again
Connor

Ben and Benjamin were great

Kieran was very helpful when choosing my car he kept me well informed and updated on the vehicle status ie work and valeting to be done

Top guy great car could not fault at all

Bought a Kia Niro of Kieran from north west, really helpful salesman.

Really recommend

Absolutely fantastic service from Stewart from me first going in till the end would highly recommend thank you again

Just wanted a reliable runaround, purchased a trusty Fiesta. Low mileage from Northwest trade centre today. Slight problem when arrived to collect vehicle it wasn't washed ,hoovered & no boot liner as promised. However the problem was quickly resolved and within hour and a half collected the vechicle with no problems. Stuart was very efficient, polite and everything got done for me tax etc which was an added bonus, thank you!

What a great team made buying a new car easy and painless friendly knowledgeable
Nice coffee and good banter with the sales team. Car was immaculate and they bent over backwards to work to my time frame.

Bank Holiday weekend and my car more or less died! Contacted NWTC and spoke to Jamie who took me through the steps to getting a replacement. He was thorough and was able to find the right car for my needs.
When I limped into NWTC two days later with my pre loved but dilapidated suzuki, I was greeted by Leah who took me on a test drive and went through the paperwork with me with patience...despite me being a complete technophobe!.... and I was able to drive away with an impressive upgrade. Many thanks to both Jamie and Leah for enabling this....really happy with the car

Ben was very good and helpful

Really helpful when taking money.
Jamie sold us a car with a fault on the dash they couldn’t fix, asked us to take it to the main dealer and they would pick up the bill to remedy.
Took it to the main dealer and called Jamie.
He wasn’t available.
Left a message for him to call back.
Didn’t call back.
Asked the dealer to invoice NWTC.
Surprise beyond surprise, they wouldn’t pay the bill, only a “contribution” to it, which was less than half the cost.
Moral of the story, don’t trust used car salesmen and get everything fixed before you hand over any money.
Their smiles are free and their word is worthless.

Great experience. Trevor was very helpful to deal with. I travelled down by train to pick the car up. Good communication throughout when completing the deal.

Great experience. Jake was so helpful and knowledgeable and answered every query I had. Nothing was too much bother. Really recommend.

Really good customer service. Jake was a pleasant young man extremely helpful could not thank him enough.

Straightforward, honest, helpful

I dealt with Kieran at the Lancaster branch he was brilliant from start to finish couldn’t do enough for me .
Would highly recommend

Stuart and Jamie really looked after me ,brilliant service from all

Stuart was great 5* all round

Was sorted out by the salesman Jake absolute legend of a man made everything simple and easy 100% recommend