Now To Bed Avis 

608
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service all the way. After having a nightmare experience with another firm I went to these guys. Excellent service I called up enquiring a bout a product.The lady was super helpful. D... Voir plus

Noté 4 sur 5 étoiles

Easy to order and a great price for a reylon mattress. Waited a bit longer than the time stated on the website but this was due to delays at reylon. Delivery arrangements were good

Noté 5 sur 5 étoiles

We were replacing our King Size Bed [ Base & mattress] and we did our research both locally and via the internet. Quality was our priority closely followed by price. After due deliberation,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bed arrived as promised after 3 weeks. They advised delivery would be late afternoon as the van had a long circuit. They encountered two motorway accidents (i could see queues on Google) and rang at... Voir plus

À propos de l'entreprise

  1. Magasin de lits
  2. aussi dans
  3. Fournisseur de meubles encastrés
  4. Magasin de literie
  5. Magasin de matelas
  6. Magasin de meubles de chambre à coucher

À propos de Now To Bed

Écrit par l'entreprise

A family-based business with over 50 years experience within the trade. Stocking brands such as Hypnos. Harrison Spinks, Sleepeezee, Relyon, Emma and many more.

Recently awarded the National Bed Federation Small Retail Champion of the Year award, Now to Bed continues to offer personal one to one shopping experience that has been the cornerstone of their growth and reputation.

www.nowtobed.co.uk

Recycling Offered

Recycle Your Old Mattress With Now to Bed

Recycle Your Old Mattress With Now to Bed
While some companies only offer disposal of your old mattress, Now to Bed offers a full recycling service where your old mattress gets taken apart into all its component parts so every part of the mattress is recycled or reused.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

608 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(608)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service all the way.

Excellent service all the way.
After having a nightmare experience with another firm I went to these guys.
Excellent service I called up enquiring a bout a product.The lady was super helpful.
Delivery came on day promised I had asked.if they could deliver few days earlier and they rearranged to fit me in
Really appreciate that!
Delivery guys super helpful polite put it all together and cleaned up.
Joyful experience dealing with professional set up.
Highly recommend

9 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

RE:TECH

RE: TECH coming to see if there is a fault!!!
There is no fault so that eill be a waste of time wont it?
Will the tech be visiting dreams and trying out that soft comfortable enhancer? NO
And that is what is needed. not coming to see if the non faulty non enhancer is faulty????
Absurd response.
The fact is the enhancer sent via now to bed is a very uncomfortable topper and does not enhance at ALL!

10 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Best delivery ever!!

Bed arrived as promised after 3 weeks. They advised delivery would be late afternoon as the van had a long circuit. They encountered two motorway accidents (i could see queues on Google) and rang at 3pm to ask if i still wanted the delivery that day as it would be nearly midnight!! ...or they could do another day! I agreed and they turned up at 23:45! Happy lads who delivered the bed to the room and then set off for another long drive home!! FANTASTIC service!!

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

From entering the store a very…

From entering the store a very professional experience from all the staff. Who where Very knowledgeable and helpful no pushy sales talk just honest and genuine help .
Very pleased with our product purchase (mattress)

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent choice

Excellent choice. Knowledgeable, helpful staff. Highly recommended.

17 mars 2026
Avis spontané
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Réponse de Now To Bed

Thank you so much for your kind words! We’re really glad to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you again soon.

Noté 5 sur 5 étoiles

Definitely recommend

We dropped into the shop and were greeted and helped throughout. They explained each mattress and ranges.
Easy to order and book a delivery date.
Delivered to the bedroom and in a time slot.
Excellent customer service and delivery service

13 avril 2026
Avis spontané
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Réponse de Now To Bed

Thank you for taking the time to share your experience. We’re delighted to hear that you felt welcomed and well supported throughout your visit, and that our team helped you find the right mattress.
It’s great to know the ordering process, delivery scheduling, and bedroom setup all went smoothly and met your expectations. We’ll be sure to pass your kind feedback on to both our in-store and delivery teams.
We really appreciate your support and hope you enjoy your new mattress.

Noté 5 sur 5 étoiles

Fantastic experience with Now To Bed

Fantastic experience with Now To Bed. Discussed requirements and mattress options, got a clear understanding of what would be best. Ordered and delivered in the timescale stated. Would 100% recommend and use again, best in the business.

1 mars 2026
Avis spontané
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Réponse de Now To Bed

Thank you for such an amazing review! We’re so pleased to hear you had a fantastic experience and that our team could help you find the right mattress with clear, tailored advice.

It’s great to know everything—from discussing your requirements to delivery—ran smoothly and on time. Your recommendation and kind words really mean a lot to us.

We look forward to helping you again in the future!

Noté 5 sur 5 étoiles

I would recommend this company to…

I would recommend this company to anyone. The customer service is definitely five star - really helpful and knowledgeable.

16 février 2026
Avis spontané
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Réponse de Now To Bed

Thank you for your very kind review. We are pleased to hear you are happy with our service.

Noté 1 sur 5 étoiles

They under paid on postage

They under paid on postage. Parcel took 6 days to arrive on a 48hour delivery (not including the weekend). Due to postage under payment. I had to collect from post office depot! So not even delivered. Rung and explained the whole rigmarole and emailed. Did get my money back for the extra payment l had to make to get my parcel, but very disappointed that l had no reply to say sorry! Doesn't take two minutes to make a customer feel important enough for them to apologise. Especially when l have done all the chasing, at extra cost.

29 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service from all the…

Excellent customer service from all the staff at Now To Bed. Their knowledge of beds and mattresses is second to none, had the best sleep of my life since getting my new bed. Delivery team were fantastic too. Thanks guys!

19 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service with…

Excellent customer service with friendly staff, the showroom is immaculate with a large selection of beds and mattresses, we purchased a Harrison Spinks mattress which is incredibly comfortable and of high quality. Now to Bed are competitively priced and have a superb delivery service, highly recommended,

8 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

We bought an Emma mattress

We bought an Emma mattress. Unfortunately we only used it one night and found it too hard for my wife, who has bad arthritis. I rang now to bed and spoke to Natasha who was very helpful. She told us Emma likes consumers to use their mattress for 14days before sending back, but would ring them and explain the situation. Natasha arranged for the return of the mattress and the reimbursement of our money.
Unfortunately NTB don’t do the upgraded Emma mattress.
I have no hesitation in recommending this company.

29 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent online retailer .Bought a…

Excellent online retailer .Bought a replacement Harrison Spinks headboard which came very well wrapped .I am delighted with their excellent customer service both in reply to my enquiry and to the very helpful polite delivery team .I can highly recommend this company

8 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Spent £850 only to be told it would be…

Spent £850 only to be told it would be up to a month before we would be contacted for a delivery date.
Cancelled the order on the 1st of August. They took 3 days just to start the refund.
It's been 14 days since I cancelled the order and 11 since they processed it and I still don't have my money.
Customer service does not give a shit. They are rude and flippant.
Don't trust this terrible company as far as you can throw them.

1 août 2025
Avis spontané
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Réponse de Now To Bed

Good Morning,

Thank you for leaving your review, I can only apologise that you have had this experience with the banking system.

I do feel the need to clarify some issues with your statements -

Your order was placed with us for a mattress showing a 15-30 day leadtime, the following listing information at point of ordering shows -
Emma Diamond Spring Free Mattress
- Size: Super King 6' (180cm) *
- Tension: Firm - Sent directly from Emma within 15 - 30 w/days *

You placed the order on the 3/8/2025 @ 14:27 (not the 1st of August), you requested a refund soon after & on the 4/8/2025 @ 14.04 it left our bank account. I have also confirmed this with our bank, they have sent me a statement showing -

Date
4 August 2025 at 14:04:50
Type
Refunded by Thomas

I can see that Natasha has advised that you may need to contact your card issuer to see why this hasn't reached your bank account yet, this would still be the best course of action, but this is not within our control after the refund being actioned with our bank.

Once again, I'd like to apologise for this situation, but please be assured we have done everything we can do from our end.

All the very best,
Tom

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience. Would highly recommend and will buy from again.

Bed and mattress amazing quality, service fantastic.

3 juin 2025
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Réponse de Now To Bed

Thank you for the lovely review! We’re so pleased you’re happy with your mattress and our service. We really appreciate your support for our family business and look forward to helping you again in the future!

Best Regards,
NowToBed

Noté 5 sur 5 étoiles

Great quality

Great quality. Fantastic delivery.

26 mai 2025
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Réponse de Now To Bed

Thank you for the lovely review! We’re so pleased you’re happy with your mattress and our service. We really appreciate your support for our family business and look forward to helping you again in the future!

Best Regards,
NowToBed

Noté 5 sur 5 étoiles

It is a pleasure to visit this shop in…

It is a pleasure to visit this shop in Prestatyn. I know from previous experience that the bedding is top quality. Natasha was very helpful and knowledgeable about the different types of mattresses so I was able to make an informed choice.My new bed is the most comfortable I've slept in and I love it.
I have found their after sale services to
be exceptional. Thank you.

28 mai 2025
Avis spontané
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Réponse de Now To Bed

Thank you for the lovely review! We’re so pleased you’re happy with your mattress and our service. We really appreciate your support for our family business and look forward to helping you again in the future!

Best Regards,
NowToBed

Noté 5 sur 5 étoiles

Thank you

Kind, thoughtful and considerate . Delivery was punctual and couldn’t do enough to help put everyone place

2 juillet 2025
Avis spontané
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Réponse de Now To Bed

Thank you for the lovely review! We’re so pleased you’re happy with your mattress and our service. We really appreciate your support for our family business and look forward to helping you again in the future!

Best Regards,
NowToBed

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