NumberBarn Avis 

My overall experience with NumberBarn has been positive. I first purchased a custom phone number with them in 2023. It was easy to set up and create custom messaging for, although I had admittedly been hoping I could create a more dynamic phone tree with multiple nested branches, I found I was able to do the necessary things for my business with the services they offered. Their customer service was easy to reach at the time and let me know what was possible. When staff at my business changed over it was easy to update the mailboxes and voicemails and forwarding numbers to reach the new people. The service worked perfectly for me without interruption the entire duration of my business. Eventually my business closed and I needed to cancel the numberbarn account. Again their customer service was attentive and got back to me very quickly and helped me close the account.

Matthew Hope - Tier 1 Solutions Team Lead
Fantastic representative.
Intelligent, kind, prompt, thorough, effective.
Thanks!

It gets like 50% of verification texts, I have lots of problems because many services will not accept their numbers. It’s better than nothing, but I can’t use it to actually call or text real people although I could in the past. I didn’t change anything but the app just stopped working one day and I can only communicate with short non human numbers, none of my texts to real people will send though. I lost over $1500 in an incident related to the number not working as claimed. I’ve already reached out to support but it’s been days and they’ve done nothing, and I’m a week into a trip without a working phone number, and only continue to have further financial consequences because of the non functionality. At this point, i don’t think they’re going to make it right because I’ve lost so much money compared to the cost of the supposed service

The customer service was excellent, every question I had was answered promptly.

I bought two phone numbers. There is a huge list of numbers to choose from. And the price is reasonable.

Easy to use, fast service, and customer reps from 2 departments were quick to respond and help me resolve my issue. Will be using them often.

I love this company. Excellent customer service and always ready to help.

I absolutely love Number Barn. I needed a number whose last 6 numbers spelled a particular word. I found that number and paid a reasonable price of $60. It was the perfect number. Two weeks later, I ported it to my ATT account. Everything ran smoothly and the port came through within 24 hours! Great Company!!

Absolutely love NumberBarn.com! Their customer service is outstanding—quick, friendly, and always helpful. Everything has been running smoothly with zero issues. Keep up the amazing work! Highly recommended.

WHY CANT I GIVE THEM A ZERO????

No one will help you port a number out. They just deny it over and over and over. DO NOT LET THIS SCAM COMPANY STEAL YOUR MONEY!!! Lawsuit to follow.

I recently had the opportunity to purchase a phone number from NumberBarn, and while my experience encountered a few bumps in the road, I appreciate the overall effort of the team and the potential for improvement.

Order Fulfillment
I was excited to secure a new phone number and was initially thrilled that I was promised fulfillment within two hours. While my order did take a little longer than expected, I understand that managing such requests can be complex. I appreciate the hard work that goes into ensuring each order is processed, and I’m hopeful that future customers will enjoy an even quicker service as they streamline their operations.

Customer Service Interaction
When I decided to reach out to customer service, I encountered some challenges. Although the representatives were friendly and made genuine efforts to assist me, there was a bit of confusion regarding my issue. I truly believe that with some further training and support, the team can enhance their ability to provide even more effective assistance in the future. Their willingness to help was evident, and I think they are on the right track!

Communication Opportunities
I noticed that stronger communication about order status would greatly benefit the customer experience. Timely updates would provide peace of mind and help manage expectations during the wait. I see this as a valuable opportunity for NumberBarn to elevate their service even further.

Conclusion
Overall, my experience with NumberBarn was filled with learning moments, and I genuinely appreciate the effort the team puts into their work. While there are areas for growth, I am optimistic that they can become an even more reliable choice for purchasing phone numbers. I look forward to seeing how NumberBarn evolves, and I’m excited about the improvements that are sure to come!

Way too complicated to get the data required for a transfer out of NumberBarn. Even logging into Number is difficult, not recognizing the email nor the password that consistently needed to be changed. It is a very time consuming process to get the approval of a new carrier to accept the number & provide mobile service. NOTE: No phone number for NumberBarn to give live assistance, very poor customer service.

Numberbarn closed my account without warning, deleted everything, and took my money. I had paid for my service and had receipts, but they shut it down just because I didn’t respond to an email within one business day. No explanation, no support, just gone.

If you rely on your number for important things, do NOT trust this company. They have no phone support, no real customer service, and no accountability. If I had parked my number elsewhere, it would have been safe. Instead, they took my money and left me with nothing. Avoid at all costs!

Full and complete service and product information available on their website. Good communication and support once a subscription was purchased. Simple, straightforward process to port my existing phone number. Calling plan option is fair and reasonable value. As a subscriber I have found the product features to function as described and published in the company web pages. Easy to recommend NumberBarn as a wireline service.

I was Numberbarn for almost 10 years. At that time, it was the only company that allowed me to park my phone # while I spent my winters in Mexico. This Christmas, I decided to try the competition, a European company that offered call transfers anywhere in the world. Although their system works, their app sucks big time. So after 2 months, I came back to NumberBarn and believe me, I am glad to be back. The Numberbarn app is solid. It permits me to forward all calls to voicemail or to any phone # in the continental US and Canada(+1 country code). It then forwards your messages, SMS or voicemail to your email address, so you never miss a call. You can also use the app to send SMS text or calls to anyone in the US.
You can block phone #'s so no more solicitation calls. 🙂

My experience with Number Barn has been very frustrating. I've been patient up to this point since the service is cost-effective.

The service is buggy, and the support team has ignored multiple requests. The latest issue is that SMS/text messages randomly stopped working for one of my phone numbers.

I've submitted multiple help tickets through their support portal, and they've marked my ticket as solved without resolving the issue. Why is my help ticket "solved" if you haven't fixed the bug on my account?

If my account works properly for text messages again, I'd happily update this review to a better score.

Thanks

Despite resistance from my phone provider, NumberBarn persevered and got the port done for me. For anyone hanging on to an old landline, this service is the way to go when you are ready to cut the cord.

A good place to get a new number and park it if needed while making arrangements to transfer to your carrier. We were very satisfied with two number purchases and transfers.

I really liked them until they emailed me about this new law that was going into effect Feb. 1st, 2025. They sent me an email to got the their sister company String. The instructions how to do that was not very helpful. After the port was denied because they made it sound like it was a transfer and not a port, I didn't have the right acct. # or pin. I googled the right way to do it and was able to. But in the meantime, their "sister company" String wasn't able to register my business, was more expensive for only able to give me a calling feature. I reached out to number barn and they said it is out of their hands the process is already done. The other company doesn't have a phone number to contact them. You can't log into as account. So now I probably will lose the number I paid for on numberbarn and have to get a new number and have to redo all my advertising stuff. All because of this law that was supposidly to control political messaging, which now that I think of it I can't believe I believed that since why would the government make a law to stop something they do. Makes no sense. Plus I still get tons of political messages. So, it stopped my business but didn't stop the political messages. Do yourself a favor, stay away from these places. I will just go back to a legit place.

Worked with me through several issues but finally got everything processed, I would recommend them to any company that needs a custom number.

I had the most outstanding experience with Numberbarn. They made sure my new phone number and features were set up completely. Their customer support is first class, thorough and patient. So happy I chose to work with Numberbarn. I want to especially thank Holly. Her drive to make sure the client was satisfied is remarkable.