We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Voir plus
L'entreprise a répondu

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We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Voir plus
L'entreprise a répondu
The whole experience has been excellent. Any questions I had regarding choosing my furniture were answered with good advise & knowledge of the product. The furniture i have purchased is absolutely b... Voir plus
L'entreprise a répondu
Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Voir plus
L'entreprise a répondu
Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Voir plus
L'entreprise a répondu
Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.
Écrit par l'entreprise

Trusted family business since 2006

19-21 Guard St, CA14 4EN, Workington, Royaume-Uni
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Réponse de Oak Furniture UK
I ordered a dining table and chairs after visiting the showroom. I had a few questions and found the customer service through the store, email and telephone was fantastic. Great delivery times and delivery service. The products I ordered are of fantastic quality. I will definitely be ordering more furniture from this store.

Réponse de Oak Furniture UK

Réponse de Oak Furniture UK
Excellent quality furniture, so please and quick delivery

Réponse de Oak Furniture UK
I called the company to ask a couple of questions about the product and delivery. They could not have been more helpful. The website was very easy to use. The delivery was quick with plenty of notice before they arrived. Two gentlemen took the very heavy items upstairs, unpacked them and removed all the cardboard and polystyrene. Used shoe covers in the house and got it upstairs without any issues. Workington may sound a long way but buying from them is a must. The oak desk and matching filing cabinet are absolutely brilliant. Very pleased indeed. It is such a shame that people buy from another store and then mistakenly add bad feedback to this company who are one of the best I have ever dealt with.

Réponse de Oak Furniture UK
Solidly built products and competitively priced compared to retailers of similar furniture.

Réponse de Oak Furniture UK

Réponse de Oak Furniture UK
Just added a second bookshelf to the same original bought in October last year. The pair look great, and the purchase and delivery processes were efficient and very professional.

Réponse de Oak Furniture UK
Very knowledgeable staff, fantastic quality furniture and considering our home can be difficult for delivering to, they managed it, and with a smile too. Can't fault any of the staff.

Réponse de Oak Furniture UK
Ordered bedroom furniture from Chelmsford branch on 3/12/24. Delivery arranged for 31/12/24. I was delighted that the delivery was made on time fully assembled in the room of my choice and I could see in the New Year with my beautiful furniture. Excellent

Réponse de Oak Furniture UK
Great company to deal with. Quick response to all emails and nothing was too much trouble.
Would definitely recommend them.

Réponse de Oak Furniture UK
Finally ordered our sofa after visiting the store on numerous occasions and being warmly greeted by Dave, his knowledge was outstanding and i was very pleased to see that he was also one of the delivery guys. Needless to say the care of the delivery was outstanding. Wishing the team all the best for Christmas and hoping to see you again in 2025 for my next purchase.

Réponse de Oak Furniture UK
From ordering instore to delivery fabulous, quick delivery and great delivery and setting up by drivers 😀

Réponse de Oak Furniture UK
Very helpful when selecting furniture and respectful of our property

Réponse de Oak Furniture UK
Although our order took a little longer to fulfill than we expected, David from customer services kept us regularly updated throughout by email and phone messages. What felt like a very personal service was very much appreciated

Réponse de Oak Furniture UK
Communications with us were very good. The two gentlemen who came to deliver our table and put it together were very efficient and very friendly. We were not able to be at home when our chairs were delivered, so some relations were here in our place and they said everything had been straightforward.

Réponse de Oak Furniture UK
Thanks to Oak Furniture for an easy to use and helpful web site, especially when buying large furniture items by photos only. An excellent service, fast delivery, and packaged well, as weighing in at 92Kg. The delivery guys carefully unwrapped and installed the cabinet where I wanted it, in quick and friendly manner. I am very pleased at the quality, an excellent purchase overall and it fulfils all my requirements.

Réponse de Oak Furniture UK
Beautifully made. Great quality. Brilliant price. Excellent service. Cannot fault the company or product.

Réponse de Oak Furniture UK

Réponse de Oak Furniture UK
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