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Oak Furniture UK Avis 

1 183
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We visited the Taunton store yesterday with our daughter who wanted to buy a sofa for her flat. The staff were brilliant. Special thanks to the store manager, Tom, the assistant manager , Tyler and Ro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole experience has been excellent. Any questions I had regarding choosing my furniture were answered with good advise & knowledge of the product. The furniture i have purchased is absolutely b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles de salon
  5. Magasin de meubles de bureau
  6. Magasin de canapés

Écrit par l'entreprise

Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.

Our Promise to You

Écrit par l'entreprise

Family-run since 2006
For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
Quality You Can Trust
We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
Delivered With Care
Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
Thousands of Happy Customers
Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
Responsibly Sourced
Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.

Our Customer Promise

Trusted family business since 2006

Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(1 183)

135 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quality

Good communication. Item as described Quality piece of furniture,

6 février 2025
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Réponse de Oak Furniture UK

Hi

Thank you for leaving us you review, we love hearing from our customers with their feedback.

Oak Furniture UK

Noté 5 sur 5 étoiles

Exceptional service

I ordered a dining table and chairs after visiting the showroom. I had a few questions and found the customer service through the store, email and telephone was fantastic. Great delivery times and delivery service. The products I ordered are of fantastic quality. I will definitely be ordering more furniture from this store.

31 janvier 2025
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Réponse de Oak Furniture UK

Hi Julie

Thank you so much for taking the time out to leave us your lovely review.
We are very happy to read your comments and to know you had a fantastic shopping experience with us.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Installed on time by polite…

Installed on time by polite professional people.

30 janvier 2025
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Réponse de Oak Furniture UK

Hi

Thank you for your review, its great to see our customer experiences.

Oak Furniture UK.

Noté 5 sur 5 étoiles

Excellent quality furniture

Excellent quality furniture, so please and quick delivery

29 janvier 2025
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Réponse de Oak Furniture UK

Hi Andrew,
Thank you for taking the time to leave us your review. It's good to hear you found your new furniture excellent and received quick delivery.
Thanks again.
Oak Furniture UK.




Noté 5 sur 5 étoiles

A fantastic company. I could not be more pleased with the products.

I called the company to ask a couple of questions about the product and delivery. They could not have been more helpful. The website was very easy to use. The delivery was quick with plenty of notice before they arrived. Two gentlemen took the very heavy items upstairs, unpacked them and removed all the cardboard and polystyrene. Used shoe covers in the house and got it upstairs without any issues. Workington may sound a long way but buying from them is a must. The oak desk and matching filing cabinet are absolutely brilliant. Very pleased indeed. It is such a shame that people buy from another store and then mistakenly add bad feedback to this company who are one of the best I have ever dealt with.

10 janvier 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Ian,
Thank you for your review. We are delighted to read your comments and to know you had a great shopping experience with us.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Good first experience.

Solidly built products and competitively priced compared to retailers of similar furniture.

22 janvier 2025
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Réponse de Oak Furniture UK

Hi Christopher,
Thank you for taking the time to leave us your review. It's good to hear you found our products solid and good value for money.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Superb customer service

Superb customer service, couldn't have been better.

21 janvier 2025
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Réponse de Oak Furniture UK

Hi Helen

Thank you for taking the time out to leave your review.

Oak Furniture UK.

Noté 5 sur 5 étoiles

Beautiful furniture and great service

Just added a second bookshelf to the same original bought in October last year. The pair look great, and the purchase and delivery processes were efficient and very professional.

20 décembre 2024
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Réponse de Oak Furniture UK

Hi Martin,
Thank you for taking the time to leave us your review. We're pleased to hear you are happy with your bookcases and the service we provided.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Very knowledgeable staff

Very knowledgeable staff, fantastic quality furniture and considering our home can be difficult for delivering to, they managed it, and with a smile too. Can't fault any of the staff.

16 novembre 2024
Avis spontané
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Réponse de Oak Furniture UK

Hi,
Thank you for taking the time to leave your review.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Excellent service

Ordered bedroom furniture from Chelmsford branch on 3/12/24. Delivery arranged for 31/12/24. I was delighted that the delivery was made on time fully assembled in the room of my choice and I could see in the New Year with my beautiful furniture. Excellent

2 janvier 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Melanie,
Thank you for taking the time to leave us your review.
All the best for 2025.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with. Quick response to all emails and nothing was too much trouble.
Would definitely recommend them.

20 décembre 2024
Avis spontané
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Réponse de Oak Furniture UK

Hi Sue,
Thank you for taking the time to leave us your review.
All the best for 2025.
Oak Furniture UK

Noté 5 sur 5 étoiles

Excellent Service

Finally ordered our sofa after visiting the store on numerous occasions and being warmly greeted by Dave, his knowledge was outstanding and i was very pleased to see that he was also one of the delivery guys. Needless to say the care of the delivery was outstanding. Wishing the team all the best for Christmas and hoping to see you again in 2025 for my next purchase.

20 décembre 2024
Avis spontané
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Réponse de Oak Furniture UK

Hi Allen,
Thank you for taking the time to leave us your review, it is much appreciated. We look forward to being of service in 2025.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

From ordering instore to delivery …

From ordering instore to delivery fabulous, quick delivery and great delivery and setting up by drivers 😀

8 décembre 2024
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Réponse de Oak Furniture UK

Hi Tracey,
Thank you for letting us know you had a fabulous shopping experience with us.
Oak Furniture UK.

Noté 5 sur 5 étoiles

David is a star !

Although our order took a little longer to fulfill than we expected, David from customer services kept us regularly updated throughout by email and phone messages. What felt like a very personal service was very much appreciated

16 décembre 2024
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Réponse de Oak Furniture UK

Hi Gareth,
Thank you for your review, we appreciate customer feedback.
Thanks again.
Oak Furniture UK

Noté 5 sur 5 étoiles

Delivery of dining table and chairs

Communications with us were very good. The two gentlemen who came to deliver our table and put it together were very efficient and very friendly. We were not able to be at home when our chairs were delivered, so some relations were here in our place and they said everything had been straightforward.

21 novembre 2024
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Réponse de Oak Furniture UK

Hi Mr Dixon,
Thank you for your review.
We are pleased to hear you received a friendly efficient service with us.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Excellent Service

Thanks to Oak Furniture for an easy to use and helpful web site, especially when buying large furniture items by photos only. An excellent service, fast delivery, and packaged well, as weighing in at 92Kg. The delivery guys carefully unwrapped and installed the cabinet where I wanted it, in quick and friendly manner. I am very pleased at the quality, an excellent purchase overall and it fulfils all my requirements.

4 décembre 2024
Avis spontané
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Réponse de Oak Furniture UK

Hi Joanne,
Thank you for your review. We are pleased you are happy with your new furniture and your online shopping experience with us.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Beautifully made

Beautifully made. Great quality. Brilliant price. Excellent service. Cannot fault the company or product.

30 novembre 2024
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Réponse de Oak Furniture UK

Hi Angela,
Thank you for your review, it's great to hear you could not fault the service you received.
Thanks again.
Oak Furniture UK

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