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Oak Furniture UK Avis 

1 181
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience has been excellent. Any questions I had regarding choosing my furniture were answered with good advise & knowledge of the product. The furniture i have purchased is absolutely b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought a fantastic sofa chair and bean bag ! Just what we wanted. Both instore and delivery service excerlent, very knowledgable and competant

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles de salon
  5. Magasin de meubles de bureau
  6. Magasin de canapés

Écrit par l'entreprise

Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.

Our Promise to You

Écrit par l'entreprise

Family-run since 2006
For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
Quality You Can Trust
We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
Delivered With Care
Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
Thousands of Happy Customers
Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
Responsibly Sourced
Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.

Our Customer Promise

Trusted family business since 2006

Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(1 181)

133 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The service was fantastic

The service was fantastic, the person who helped me was very helpful and knowledgeable of all the products. The delivery and set up was very quick and they even did it for free because I loved so close.

10 août 2025
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Réponse de Oak Furniture UK

Hi Isla,
Thank you for your review. Were pleased to hear you had a fantasice experience with us.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Fast timely delivery

Fast timely delivery. Great quality chairs. Slight assembly require but it was very simple and easy to do without tools. Chairs are very sturdy and comfortable and I feel are good value for money. The website was easy to navigate.

6 septembre 2025
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Réponse de Oak Furniture UK

Hi Jacqueline,
Thank you for your review.
It's nice to hear you find your new furniture is great quality and good value for money.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Furdeco staff made an excellent job of…

Furdeco staff made an excellent job of assembling our wardrobe. Thank you.

8 septembre 2025
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Réponse de Oak Furniture UK

Hi Jean,
Thank you for your review.
Were please to hear your delivery and assembly was up to your expectations.
Thanks again.
Oak Furniture UK.

Noté 4 sur 5 étoiles

We love our extendable oak table!

We love our extendable oak table! The unextended table has a small footprint, but more than adequate for our family of three, and it extends to seat 8 (and possibly even 10 at an uncomfortable push, but this would be only attempted if absolutely necessary!) The extension mechanism is very elegant and easy to use, we just hope it stands the test of time and use.

We spoke to customer service before ordering and she was very helpful in advising us how to ensure delivery wasn't attempted during our holiday (as it was unlikely to be delivered prior). The *only* downside of our experience is that having added a note to our order saying we would be unavailable to take delivery until after 24 August, we then received a text telling us delivery was scheduled for 23 August, which was a bit annoying. However, delivery was swiftly rescheduled to take place a few days later. Delivery arrived on time and the delivery guys were very friendly and polite. Would definitely order from Oak Furniture UK again.

28 août 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Kat,
Thak you for taking the tome to write your great review.
Were always happy when customer haveva great shopping experience with us.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Scandi Oak furniture

We purchased several of the items in the Scandi range offered by Oak Furniture uk. We had been searching for weeks for a range of furniture to blend with our Ercol refurbished, mid century rocker and easy chair. I was so pleased when the items arrived. All were very well made, stylish and elegant and just the look we were searching for. The delivery was prompt convenient and very slick. Thank you Oak Furniture uk, you are Stars, we love your beautiful high quality Sandi Oak furniture.

20 août 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Sue,
Thank you for your review. Were pleased to hear you love your new Scandi furniture and had a great shopping expperience with us.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Beautiful and modern

Beautiful and modern, solid oak table and chairs which we bought for our adult daughter who lives in assisted living. She was very happy that she can do her jigsaws on her new extending table.
Very pleased. TY.

30 août 2025
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Réponse de Oak Furniture UK

Thank you so much for your lovely review! We're delighted to hear that your daughter is enjoying her new solid oak table and chairs — especially that it's perfect for her jigsaws! It means a lot to us to know the furniture is not only beautiful and modern but also making a positive difference in her day-to-day life.

Thank you again for choosing us!

Oak Furniture UK.

Noté 5 sur 5 étoiles

All wrapped safely

Good delivery time and all wrapped very well inside cardboard boxes
Very pleased with the new furniture!

8 août 2025
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Réponse de Oak Furniture UK

Hi

Thank you for taking the time out to leave us your review, we are pleased to hear you are pleased with your new furniture.

Oak Furniture UK.

Noté 5 sur 5 étoiles

Beautiful furniture

The furniture that we ordered is very well made and excellent quality. The service was good and the delivery drivers very helpful.

19 août 2025
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Réponse de Oak Furniture UK

Hi Patricia,
Thank you for your review. It's great to hear you are happy with your new furniture and the service you receive.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Wonderful customer service.

The company website was well laid out and easy to use. There was excellent customer service throughout from purchase to delivery. I spoke with David who was meticulous in arranging delivery. He went "the extra mile giving me excellent advice on how to hang a heavy solid oak mirror.
I also purchased a large solid oak bookcase which was of very good quality and good value for money.
I would highly recommend this firm.

4 août 2025
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Réponse de Oak Furniture UK

Hi Gary,
Were pleased to hear that you are happy with your new furniture and the service you received.
Thanks again.
Oak Furniture UK

Noté 5 sur 5 étoiles

Satisfied customer.

David was very knowledgeable and helpful.

5 mai 2025
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Réponse de Oak Furniture UK

Hi Vivien,
Thank you for your review, much appreciated.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Excellent Customer Service

I bought a dining room oak table from Oak Furniture UK and I can honestly say that it’s Customer Service Team is simply outstanding. I dealt with Liah and David who could not have been more helpful, pleasant and efficient. They were simply a joy to deal with.
Every enquiry was answered promptly and dealt with efficiently and with great courtesy.
Delivery was prompt and according to schedule and the dining table itself is of exceptionally high quality.

Thanks to the Customer Service Team, my experience with Oak Furniture UK has been absolutely great.

11 août 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Kevin,

Thank you so much for taking the time to share your kind words and wonderful feedback. We're absolutely delighted to hear that your experience with Oak Furniture UK has been such a positive one.

Leah and David will be especially thrilled to know that their support made such a difference – we’re very proud to have them as part of our team. Providing helpful, courteous, and efficient service is exactly what we aim for, so it’s fantastic to know we delivered on that promise for you.

We hope to welcome you back in the future.

Warm regards,
Oak Furniture UK

Noté 5 sur 5 étoiles

Excellent Chairs

The chairs I ordered looked as good in person as I expected and are as comfortable.

24 juillet 2025
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Réponse de Oak Furniture UK

Hi Kate

Thank you for taking the time out to leave us your feedback. We are glad you are as impressed with your new chairs as we are.

Thanks again for choosing us
Oak Furniture UK.

Noté 5 sur 5 étoiles

good staff

good staff, great prices and a very good delivery team.
all the staff were very helpful and could not do enough for you. We will be buying more furniture from them soon

28 juillet 2025
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Réponse de Oak Furniture UK

Thank you for your lovely review! We're so pleased to hear that our staff and delivery team made a great impression and that you found our prices competitive. It means a lot to know you felt well looked after, that's exactly what we aim for. We look forward to helping you with your next furniture purchase soon!

Oak Furniture UK

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff
Prompt delivery
Excellent packaging
Very happy with tables and chairs

21 juillet 2025
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Réponse de Oak Furniture UK

Thank you so much for your kind words! We're delighted to hear that you were happy with our staff, delivery service, and packaging — and even more so that you're pleased with your new tables and chairs. We truly appreciate your support and look forward to serving you again in the future!

Oak Furniture UK.

Noté 5 sur 5 étoiles

what a wonderful contact experience

What a wonderful contact experience. We called with a query about a pending order, just tidying up the day's business and deciding to check in, and encountered a level and quality of service one rarely meets these days. Customer care at its best.

25 juillet 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Lisa,
Thank you for your kind review, much appreciated. We're pleased you had a great customer experience with us.
Thank you once again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

The sideboard and Glass Chrystal…

The sideboard and Glass Chrystal cabinet if fantastic, and so well made and delivered & set up, removing all the packaging, the men were bery nice indeed, well done, I will buy more to match , Gillian

24 juillet 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Gillian,
Thank you for your review. We're pleased to hear you are happy with your new furniture and the service you received. We look forward to being of service in the future.
Thanks again.
Oak Furniture UK

Noté 4 sur 5 étoiles

Good after sale service.

Good after sale service.

There was a delay in delivery from the seller's supplier, which had to be chased a couple of times. On delivery there was a small area of damage on the chair, but the seller arranged for a furniture restorer to come out and repair the damage and checked that we were happy with the repair (which we were). Not every order can be perfect, so excellent after sales care is important and that is what we received here.

14 avril 2025
Avis spontané
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Réponse de Oak Furniture UK

Thank you for your honest and balanced review. We truly appreciate your patience during the unexpected delay and are glad we were able to resolve the issue with the chair to your satisfaction.

While we always aim for a smooth and perfect experience, we completely agree — excellent after-sales care is essential, and we're pleased to hear you felt supported throughout. Your kind words mean a lot to the team, and we’re grateful you gave us the opportunity to make things right.

If there’s anything else you need in the future, please don’t hesitate to reach out. Thanks again for choosing us!

Oak Furniture UK.

Noté 4 sur 5 étoiles

Lovely piece of furniture

Lovely piece of furniture, perfect size for my small dining room. Delivery drivers were very helpful and respected my property and new carpets, offering to remove their shoes without me asking them to.
My only grumble concerns fixing the handles on. There were no washers provided, therefore the fixing screw couldn’t get any purchase, it kept turning without securing the handle tightly. I’ve used the original pieces of fibrous ‘paper’ that were tied around the screws that secured the handles inside the drawers and cupboards for transit. This has done the job perfectly. If they disintegrate I’ll have to get some washers of some sort.

10 juillet 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Jayne,
Thank you for your review. Sorry to hear you have an issue with the handles fitting securely. Please let us know which parts you need, and we will have the replacement sent out to you.
Thank you once again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Again it has been a privilege and…

Again it has been a privilege and pleasure to deal with Mr. David Harris for more Oak Furniture. My Wife and I have no hesitation whatsoever, in recommending Oak Furniture UK for all their products. Good luck.

3 juillet 2025
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Réponse de Oak Furniture UK

Hi Roger,

Thank you so much for taking the time to leave us your lovely feedback.
Its great to have you as a returning customer as well as seeing you would recommend us.

Oak Furniture UK

Noté 5 sur 5 étoiles

We have bought quite a lot over the…

We have bought quite a lot over the years from this company,always pleased with what we buy. Good service

13 juillet 2025
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Réponse de Oak Furniture UK

Hi Elaine,
Thank you once again for your business and review; much appreciated.
Oak Furniture UK

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