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Oak Furniture UK Avis 

1 181
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience has been excellent. Any questions I had regarding choosing my furniture were answered with good advise & knowledge of the product. The furniture i have purchased is absolutely b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really nice to speak with a real person and discuss my choice. The Chester furniture was perfect and exactly what I had been looking for. Delivery service was punctual but didn't have an option for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great local friendly service. Delivery was fully tracked via 3rd party and organised on time. Great sideboard had been looking for something stylish that fit the space for a long time. Have to unb... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought a fantastic sofa chair and bean bag ! Just what we wanted. Both instore and delivery service excerlent, very knowledgable and competant

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Magasin de meubles de salon
  5. Magasin de meubles de bureau
  6. Magasin de canapés

Écrit par l'entreprise

Oak Furniture UK is an independent family-run furniture retailer established in 2006, specialising in quality oak, painted and solid wood furniture together with carefully selected sofas and armchairs. From our 5,000 square foot showroom in Workington, Cumbria, we have been helping customers furnish their homes for nearly 20 years, serving local customers across Cumbria, South West Scotland and the North East of England, while delivering throughout mainland UK. Our collections include furniture for dining rooms, living rooms, bedrooms, hallways and home offices, chosen to combine quality craftsmanship, lasting style and excellent value. We work closely with many of the same trusted suppliers year after year, giving us confidence that every piece is manufactured to high standards and carefully quality checked before reaching our customers. Customer service remains at the heart of everything we do. Whether visiting our showroom or ordering online, we aim to make the buying process straightforward and enjoyable, supported by experienced staff and dependable delivery services. We are committed to responsible sourcing and many of our solid wood furniture collections originate from managed forests to support sustainability and environmental responsibility. Thank you for visiting our Trustpilot profile and for taking the time to read about Oak Furniture UK.

Our Promise to You

Écrit par l'entreprise

Family-run since 2006
For nearly 20 years, we've helped customers furnish their homes with quality oak, painted and solid wood furniture. We pride ourselves on honest advice, dependable service and carefully selected furniture that's built to last.
Quality You Can Trust
We carefully select our furniture collections from trusted manufacturers, with many long-standing supplier partnerships helping us deliver furniture that combines quality craftsmanship, durability and excellent value.
Delivered With Care
Most online orders are delivered by experienced two-person delivery teams, with room-of-choice delivery and optional unpacking services available to make delivery straightforward and stress-free.
Thousands of Happy Customers
Our excellent Trustpilot rating reflects the quality of our furniture and the service we strive to provide. Every review helps us continue improving and gives new customers confidence when shopping with us.
Responsibly Sourced
Many of our solid wood furniture collections are manufactured using timber from responsibly managed forests, helping to support sustainable forestry while creating beautiful furniture that's built to last.

Our Customer Promise

Trusted family business since 2006

Trusted family business since 2006
We carefully select quality furniture from trusted manufacturers and stand behind every purchase with knowledgeable advice, professional delivery and responsive after-sales support. If something isn't right, we'll work with you quickly and fairly to resolve the issue.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(1 181)

133 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic company -online but feels like your buying locally

We cannot praise this company enough. At every stage buying experience. We saw exactly what we wanted on their website but because we were going to buy an expensive item we wanted reassurance that this company was legitimate. We chatted through our ideas with David and we felt very confident. We made our purchase and we were thrilled with the outcome. The delivery team was excellent and the product exactly as described. We went on to purchase not just a large dinning room table but sofas and a foot stool as well. A brilliant company selling first class for that we couldn’t find on the high street. We live in a different part of the country but it was as if we were buying locally. Thank you Oak Furniture UK

30 juin 2025
Avis spontané
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Réponse de Oak Furniture UK

Thank you so much for your wonderful review! We're absolutely delighted to hear that your experience with Oak Furniture UK exceeded expectations from start to finish.

It means a great deal to us that you felt reassured and confident after speaking with David — we believe in offering not just quality furniture, but also genuine support and guidance every step of the way. Knowing that you're thrilled with your dining table, sofas, and footstool truly makes our day.

We also appreciate your kind words about our delivery team and are so glad you felt the service was personal, even from a distance. Your trust and support mean everything, and we’re honoured to have been part of furnishing your home.

Thank you again for choosing us — we hope to welcome you back in the future!

Warm regards,
The Oak Furniture UK Team

Noté 3 sur 5 étoiles

The delivery men took approximately 1…

The delivery men took approximately 1 min to drop off the unit and were gone with no offer to help unpack ! Also the assembly took much longer than indicated and my husband who is quite experienced in self assembly found a few of the instructions were lacking in detail and slightly misleading !

16 juin 2025
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Réponse de Oak Furniture UK

Hi Irene,

Thank you for taking the time to leave your review, we value all our customers feedback.
Our delivery service is to room of choice only and so the couriers would not have unpacked this for you.
As for the assembly instructions this is something that unfortunately is out of our hands however we will pass this on to the suppliers.

Oak furniture UK.

Noté 5 sur 5 étoiles

The delivery men were delightful polite…

The delivery men were delightful polite and did a great job of setting up our sons corner sofa and cleared up 100% . They should get a pay bonus. Thank you recommended 100%

18 juin 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi

Thank you for your review.

Oak Furniture UK.

Noté 5 sur 5 étoiles

It's a yes from me

Good choice on website & easy to order. Quality is great & would definitely use them again

11 juin 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Wendy,

Thank you for leaving us your review, its great to hear you will be a returning customer.

Oak Furniture UK.

Noté 5 sur 5 étoiles

Great service every time over the years

Fantastic range of excellent quality furniture and over the years customer service has been excellent we will be using them for all ore furniture as will our family

11 juin 2025
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Réponse de Oak Furniture UK

Hi

Thank you for your lovely review, we are very happy to hear you will be a returning customer.

Oak Furniture UK.

Noté 5 sur 5 étoiles

The sofa was beautifull and good customer care.Delivery team worked so hard to ensure my sofa fitted.Let just say everything was perfect from product till deliver. I would recommend oak furniture ❤️❤️

The sofa was beautifull and good quality.customer care best ,delivery team great Let me just say everything was perfect I would recommend oak furniture to anybody coz am sure they won’t be disappointed.

10 juin 2025
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Réponse de Oak Furniture UK

Hi

Thank you for taking the time out to let us know about your experience with us.

Oak Furniture UK.

Noté 5 sur 5 étoiles

Everything went smoothly so would use again

Good products, good prices, quick delivery with good communication. No issues at all for two sesparate purchases.

29 mai 2025
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Réponse de Oak Furniture UK

Hi Jim

Thank you so much for taking time out to leave us your feedback.

Oak Furniture UK.

Noté 5 sur 5 étoiles

Furniture delivery

Hi

I’m really happy with my new items.
Great service and fantastic team. I would highly recommend.

9 mai 2025
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Réponse de Oak Furniture UK

Hi Amanda,
Thank you for your review and recommendation. It's great to hear that you had a great experience with our service.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Very quick delivery arrived before…

Very quick delivery arrived before stated time, it is a lovely piece of furniture and looks well made and would definitely shop with them again.

28 mai 2025
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Réponse de Oak Furniture UK

Hi Steven,
Thank you for your review.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Brought two pieces of furniture from…

Brought two pieces of furniture from the Workington store, delivery was on time very well packaged under great customer service.
Highly recommend and it's a five stars from me.
Thanks guys for a great shopping experience.

5 mai 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Graham,
Thank you for your review and recommendation.
Oak Furniture Uk.

Noté 5 sur 5 étoiles

CD Storage Shelves

CD holder of good quality. Delivery on time and delivery men great.

10 mars 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Jane,
Thank you for your review, much appreciated.
Oak Furniture UK

Noté 5 sur 5 étoiles

Good service and products

Friendly helpful staff and good value products which we bought reduced price. Good range of products available and we like to physically see and feel quality as well as use local business as much as possible. Items delivered to us on same day as paying and confirming order, which was great.
Definitely recommend

6 mai 2025
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Réponse de Oak Furniture UK

Hi Sheila

Thank you for taking the time out to leave us your review its much appreciated. We love to hear of our customers experiences.

Oak Furniture UK

Noté 5 sur 5 étoiles

Delivery & service of items to my home!

Most informative friendly helpful kind & polite members of your staff whom from the beginning until delivery of furniture were very mindful of everything that they had to do to make sure that my items of furniture were delivered with the upmost care & extremely careful as not to damage any of the property or my belongings either! Thank you fot your great service & thank you all of the team!

25 avril 2025
Avis spontané
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Réponse de Oak Furniture UK

Hi Alison,
Thank you for taking the time to leave us your review.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Above and beyond

At a time when good, reliable, personal service is hard to find, Oak Furniture UK clearly work to a set of standards few others can match.

How they managed to turn our order round in six days was miraculous and extremely helpful in our circumstances.

6 avril 2025
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Réponse de Oak Furniture UK

Hi Roy,
Thank you for your great review. We always try our best to assist customers and give them a great buying experience.
Thanks again.
Oak Furniture UK.

Noté 5 sur 5 étoiles

Chsir

Good communications at all times.
Chair arrived earlier than expected which was very good.
Very happy with the chair.

10 avril 2025
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Réponse de Oak Furniture UK

Hi Lillian

Thank you for your review. We always like to have our customers feedback.

Oak Furniture UK.

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