Brought my bike into the shop in a panic as was having issues with the gears and with a 100 mile sportive tomorrow the timing couldn’t be worse! John B & Jack were professional, friendly and extreme... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Shocking bike store. They claim to be a scott dealer yet they are not. Needed replacement frame scott part, rang for £4 bike purchased from them to be met with kid saying they don't have spare, Im bet... Voir plus
L'entreprise a répondu
Great service as always from john b & dawn keeping me on ther road working Thanks again appreciated Joe
Absolutely fantastic service. Rare these days. Thank you for sorting my boy's bike this morning.
À propos de l'entreprise
Écrit par l'entreprise
On Yer Bike! Lancashires local bike shop. With over 30 years experience, On Yer Bike is a privately owned family run business. With shops in Burnley, Blackburn and Lancaster. We have one of the biggest e-bike showrooms in the area. Fully stocked workshops in each store ready to take on any repair. With lots of clothing accessories and parts to choose from to help what ever riding you are doing. We also organise local rides to make it easier for customers to get out and explor the local trails at a casual pace.
Coordonnées de contact
Royaume-Uni
- www.onyerbike.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really helpful team
Really helpful team, take my bike here often to go through - reliable service and some really nice bikes/parts stocked
Josh was fabulous
Josh was fabulous - very knowledgeable and did an excellent job - would recommend!!
Excellent bike shop - great staff
Excellent bike shop with great, friendly and knowledgeable staff. We've many great bikes from here. Highly recommend 🚲
Amazing store
Amazing store, really helpful staff. Purchased many bikes from these guys and I always walk away happy. 10/10 reccomend!
Bought a bike for son
Bought a bike for son, service from Dawn was first class, went above and beyond. Would definitely recommend
Super fast delivery
Super fast delivery. Top notch online service. Will definitely be taking my bike in for a service when due.
Great service and expert advice
I was really impressed with OnYerBike Cycles. The team were friendly, honest, knowledgeable, and genuinely invested in helping me find the right bike. I’d highly recommend this fantastic local business!
Friendly staff at all 3 stores
Friendly staff at all 3 stores, great service and some very knowledgeable young lads.
Just bought my bike from their website
Just bought my bike from their website. I rang the guys up before hand to go over a few bits and they were super knowledgeable and helpful. The bike was delivered next day, packaging well with no issues. 100% would recommend!
Great service! ✅
Really happy with the service I received after going in to the shop and being advised on a new custom build bike recently. Knowledge is second to none and the lads have really gone out of their way to build me my dream bike!
Absolutely Fantastic
I have bought two bikes from On Yer Bike within the last year, and on both occasions I have received excellent service. All staff members that I've dealt with have gone out of their way to ensure everything was just right for me. I have also recently been for a service and to have a few upgrades and again it was all very straight forward. Will absolutely be returning and recommending! Thank you
Great bunch of lads
Great bunch of lads! Helped me out with a last minute repair.
Thanks
All the staff were very friendly
All the staff were very friendly, the mechanic was very fair and honest when it came to the repairs on my bike. Couldn't ask for a better service.
Informative and knowledgeable customer…
Informative and knowledgeable customer service. So refreshing to talk to an expert on the phone. Great delivery too. Wil definitely use this company again.
Avoid if you can, terrible customer service.
Placed an order for a stash tool as a birthday gift which said it was in-stock and available for dispatch the following day. Received no dispatch update by the end of the week, giving the benefit of the doubt of being busy, sent an email and no response. Checked the website and saw the item was out of stock. Checked a few days later and saw it was back in stock, sent another email with no response. Called the store and was told they couldn't help me. After a 3rd email I got a short response saying the item was missing and they would give a refund. I responded immediately to say they are showing in stock so please just ship the goods, yet again no response. Yet again sent more emails, after the 3rd got a response saying the item was missing and they are unable to obtain them anymore so a refund should have been done. Meanwhile the item is still listed as in stock and available for dispatch on the website!
Wrong item recieved, store not helpful
Ordered a cycling coat from their online store, i recieved a different model to the one i ordered. After going back and forth over email i was told a replacement had been sent out, which it hadn't. I was then told to pay to return the coat i had recieved, i didn't want to pay for delivery however as it was not my mistake. When i suggested they could arrange a pre-paid label or similar they stopped replying to my emails. So i now have the wrong item with no communication from the shop to send me the correct one, needless to say i will not be ordering from OnYerBike again.
Really poor service
Ordered a tubless valve on 27th Dec. Said it would be despatched in 5th January. I queried on the 10th, emailed but no reply so phoned. Was told it would be delivered in a day or so. It didn’t arrive. I sourced the valve elsewhere and emailed to cancel the order. Received no reply. Then got an email at the start of Feb saying it had been dispatched. I emailed again to remind them I had cancelled the order. Still no reply.!
5/5 amazing
5/5 - Outstanding Service
and Lightning-Fast Delivery from On Yer Bike!
I'm genuinely thrilled with my experience ordering from On Yer Bike. The delivery was incredibly fast — much quicker than I expected - and the whole process was smooth, professional, and completely hassle-free. It's rare these days to find a company that communicates well and actually follows through, but On Yer Bike absolutely did.
My experience stood in huge contrast to a recent order 1 placed with Bike Inn, where things simply didn't work out and the delivery never came through as expected.
After that frustration, the reliability and efficiency of On Yer Bike felt like a breath of fresh air.
If you want a company that delivers quickly, treats customers properly, and does exactly what it promises, On Yer Bike is the way to go. Highly recommended!
On yer bike
Been quite a lot recently, staff are always helpful and a great range of bikes are in stock, having a coffee machine is such a good idea especially when it’s cheaper than Costa!
Ordered a bike for my son
Ordered a bike for my son. Arrived in great time. Thank you!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








