The guy who came to complete the work was efficient, informative, gave us lots of info when we asked what were to him probably easy questions. Not in the least bit patronising in any way unlike the l... Voir plus
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Lisez les avis des autres
Openreach completed my full fibre broadband installation Mon 27th April. They kept me informed about what to expect in the weeks leading up to the installation date. Engineer arrived on time. We discu... Voir plus
Everything was absolutely seamless. The engineer, Antonio (Tony) was a real asset to you, even though he worked for M J Quinn, the installer. He was friendly, polite, professional, and did everything... Voir plus
The actual cable installation isn't very neet and I have concerns that the cable could get damaged. There was no hand over with speed / strength / range tests. Also having issues with speed fluctuat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service internet et téléphone
- Fournisseur de connexion internet
- Fournisseur d'accès Internet
- Entrepreneur spécialisé dans les télécommunications
- Entreprise de télécommunications
Écrit par l'entreprise
We’re the people that make the net work - as the nation’s largest wholesale broadband network, we’re rolling out Ultrafast Full Fibre broadband across the UK. It’s our fastest and most reliable broadband yet, and we’re well on our way to making it available to 25m homes and businesses – building the UK’s fibre future.
Coordonnées de contact
Royaume-Uni
- www.openreach.co.uk
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Les gens ont aussi consulté
Great OP service
The Open reach engineer was very polite, responded in detail to questions and was very efficient during the installation.
Excellent service
Excellent service. Really good engineer who knew his stuff.
The installation went well and the…
The installation went well and the engineer was polite and friendly. He explained the process and resolved a minor set up issue before leaving.
I would have given 5 stars but was disappointed that no-one from Openreach contacted me to inform me the engineer was delayed. (I booked a 8am - 1pm visit but the engineer didn't arrive until after 2pm.)
Very pleasant and patient
Very pleasant and patient. Completed the task in a timely and calm manner
Arrived on time
Arrived on time, was very professional and friendly. Answered any queries I had and had the broadband connected very quickly.
Broadband
The fitter was brilliant. Very competent and knowledgeable. I would have given 5 stars but they were two hours late. A phone call to advise would have saved a lot of stress.
Hardworking engineer clean and tidy.
Hardworking engineer clean and tidy.
Didnt offer to ensure my sky & tnt packages, or the TV itself worked.
Just told me i was good to go, and went.
Ended up getting my neighbours over to make it work.
The engineer was really friendly and…
The engineer was really friendly and knowledgeable and completedver quickly. The outside installation had been completed running the fibre through the existing open reach ducting under the drive so no need to dig up.
Helpful friendly and efficient
The engineer is a credit to the…
The engineer is a credit to the company, he was polite, friendly and did his best to make the process as easy as possible, going above and beyond with running the cable to the best possible area, the property is a converted church and not the easiest to work with
Fast and efficient
Fast and efficient. Discussed where to place the router and found a workable solution.
He arrived in the time he said and was…
He arrived in the time he said and was very pleasant and let me know how it was going so was very happy.
Quick effient service
The installation was fine but after it…
The installation was fine but after it was all working I found cables and other trash in my green recycling bin. What on earth am I supposed to do with that?
The engineer was polite and got on with…
The engineer was polite and got on with the job I was up and running in 2 hours works fine good job
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