Open Space Concepts Avis 347

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Dealing with this company was a pleasure and so easy. Right from the start, the communication was excellent, and the options were made clear. After measuring up and getting some quotes, it was... Voir plus

Noté 5 sur 5 étoiles

The service from Open Space Concepts has been exceptional from the initial contact right through to installation. We visited the showroom to get a better understanding of what the product looked li... Voir plus

Noté 5 sur 5 étoiles

Looked for this glass room couldn’t find anything that we could look at in person. Then found yourselves Open Space Concept who had a great showroom. The staff were very friendly, helpful and knowle... Voir plus

Noté 5 sur 5 étoiles

We are thoroughly delighted with our extra space in our garden glass room.. It’s a real winner, & the speed & accuracy of delivery & installation has blown us away.. Lovely stylish room, no fuss or me... Voir plus

À propos de l'entreprise

  1. Fabricant d'abris voiture et de pergolas
  2. Fournisseur d'auvents
  3. Fourisseur de construction de jardin
  4. Magasin de rénovation
  5. Fournisseur d'enceintes de terrasse

Écrit par l'entreprise

Every detail matters, so we make sure nothing is overlooked. Whether you know exactly what you need or want to start exploring your options, we are here to help you create a beautiful custom project that is perfect for you.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

347 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

The overall experience was great

The overall experience was great. OSC stuck the the timelines they promised at the beginning. Installation team was excellent. They paid a lot of attention to detail. Was not in a hurry to finish and run. Made sure everything was perfect before leaving.

28 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Ascend Veranda

From end-to-end we had a very good experience with OSC. We purchased a 5m x 4m Ascend Veranda to cover a back patio. The sales team gave us different options and pricing, the surveyor understood exactly what we wanted and the deal was agreed. Delivery time was precise and the fitters did a very good job and left the place clean and tidy. I would recommend OSC.

29 septembre 2023
Noté 5 sur 5 étoiles

We had a great buying experience!

We had a great buying experience!

From the original enquiry, dealing with Molly in sales who was super helpful, friendly and knowledgeable and helped us through the journey. She arranged a visit for us to the showroom and we talked to Mark who showed us a slightly different ‘Pod’ which when we saw it, fitted our plans perfectly. (it is definitely worth a visit to the showroom to get a better idea and you can see the actual’ Pods’)
There was no ‘hard sell’ just friendly advice.

We then had a survey done by Billy who came at a time to suit us, and again nothing was too much trouble. He explained how it would fit and made the necessary adjustments.

We had to wait a few weeks for the ‘Pod’ to arrive ( which we were aware of) and when it did, we arranged a suitable installation date.

The two fitters were very good and were polite, very hard working and professional and cleaned up every night. The whole installation took 3 days even though we had a day of rain and they just worked through it with no complaints.

The finished job is amazing and much better than we originally thought and we are really pleased.

We would highly recommend OSC. They are probably not the cheapest but the product is outstanding and the people at OSC are great to deal with.

Mike and Jackie King

26 septembre 2023
Noté 5 sur 5 étoiles

Professionalism at its finest

Open Space Concepts recently carried out a double Vue Pod installation for me, they’re a very professional company and completed the project to the high standard specified within their brochure, they also kept all their installation date promises and their installation teams were a pleasure to have working around our property, I cannot recommend this company highly enough

22 septembre 2023
Noté 5 sur 5 étoiles

Amazing customer service

We had our awning installed about 3 years ago now this company are amazing so helpful I had an issue with the awning a few months back and they came out next day with no charge really can’t thank you enough.

17 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Retro fit screens

I had two drop down screens retro fitted to my glass veranda that was installed two years ago. Once again Dave and the team were excellent from the start to completion. We’re very happy with our finished product and would highly recommend OCS.

4 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service from beginning to end

Great service from beginning to end. Good strong product that will last, and knowledgeable staff that could advise accordingly on the right choice of product to go with the house.

Extremely happy with the end result.

31 août 2023
Noté 5 sur 5 étoiles

One exremely happy customer

Great team ..office wise and workers . No hassle no stress and trust that the job is done exceptionally
well is what you want from a company ... and Open Space Concepts certainly tick all the boxes . All professional fitters and the quality of goods is very high end . Can't praise the company enough. Well done everyone who works for them .

31 août 2023
Noté 5 sur 5 étoiles

The product is a remote control pergola with remote control side screens

The customer service and product is exceptional.
The initial enquiry instituted personal service from all the friendly staff, up to and including Dave , the owner.
There was no hard sell, just a demonstration, explanation and a price.
Charlotte kept us informed of the progress of the order at all times and the installation was arranged and executed on schedule.
The young men installed the pergola in record time, despite the atrocious weather. The finished product is testament to their ability and to their pride in their work.
I cannot praise the company enough

18 juillet 2023
Noté 5 sur 5 étoiles

Totally Delighted!!!

Pre sales information was clear, concise and delivered in a timely manner with no hard sell. The product arrived earlier than expected which was great, especially as we had everything ready. The team were just great, knew exactly what they were doing and got on with it in a professional manner and erected in 2 days plus a couple of hours to clean. The product itself is beautifully engineered and we can't say enough how satisfied we are all round. Thank you to everyone at OSC for a great job!

15 juin 2023
Noté 4 sur 5 étoiles

Great job for the installation of our awning.

The team (2 guys) were very professional and knew what they were doing. After we discussed where the plug would go it didn't take them very long to install the awning. It looks even better than I thought it would and the wires are practically invisible. Great job.

25 juin 2023
Noté 5 sur 5 étoiles

Open Space Concepts were an absolute…

Open Space Concepts were an absolute joy to deal with from start to finish. A special mention to Chris, Billy, and Charlotte, who are all absolute stars!

Chris spent a lot of time with me on the phone and over text making sure I was happy with the specs of my pergola and he answered any queries I had very quickly.

Billy was a really nice guy and he kept me up to date with when he would be visiting to measure.

I absolutely love my new pergola from OSC - it's the perfect space to complement our house and garden, and we can use it no matter what the weather.

I would highly recommend OSC to anyone who is looking to enhance their outdoor areas.

20 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Open Space Concepts have 5 star employees!

We purchased a property that had a sun awning, but no means to control it's operation. Therefore we contacted the manufacturer who is based in Belgium. They in turn passed on our details to Open Space Concepts here in the UK. Through the skills, expertise and product knowledge of one man, Dave, who advised and guided us through the process to organise a remote control and successfully pair it to a now factory reset awning, we now have a fully functioning sun awning. Dave went above and beyond what we expected and therefore we have no hesitation in giving this company a fantastic five star review.

15 juin 2023
Noté 5 sur 5 étoiles

Absolutely the best.

From the start of the process with guidance on how to achieve what we wanted through to an amazingly superb installation crew of just two fantastic guys, I can't praise this company enough. They delivered what they promised, slightly before the promised date and every it the perfect piece of engineering marvel I had anticipated. Cannot praise a company like this highly enough in this day and age when most companies pass off mediocrity as being enough. OSC are way above what you might expect and I am delighted with what we have from them.
Wayne Buttery

15 juin 2023
Noté 1 sur 5 étoiles

DO Not trust this company

This company is a con and would not trust them. I made an enquiry and received a call with a quote for £12,000 then a week later received another call told them the same information and was quoted £15,000 do not trust this company.

The reply back from this review is making me out to be a liar I got quoted two very different prices for exactly the same size dimensions so please don’t reply trying to say any different

9 juin 2023
Avis spontané
Logo de Open Space Concepts

Réponse de Open Space Concepts

Hello, we can't seem to find anyone named "Friend of Ted" on our system.

There has certainly been some confusion if a call has taken place.

All of our team operate from the same online calculators, so unless something changes size wise or additional options are added, the price is always the same.

Noté 5 sur 5 étoiles

Great, speedy and polite service

We ordered a garden awning and were given a fair quote without any pushy sales. Communication was great throughout. The awning arrived sooner than expected, and the installation team were polite, efficient and the job done quickly. We are delighted with the product and overall great experience.

1 juin 2023
Noté 5 sur 5 étoiles

Supply and Fit Awning

Communication with the Company re questions and placing the order was excellent and staff very polite and helpful. Fitting actually happened a day early the fitters were polite, friendly, helpful and very efficient.
Very pleased with the product and service. Certainly recommend them.

17 mai 2023
Noté 5 sur 5 étoiles

Would highly recommend

We are absolutely delighted with our Ambient glass room fitted by Open Space Concepts,The installation team were efficient and worked non stop and left everything clean and tidy.

17 mai 2023

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