Open Space Concepts Avis 347

The overall experience was great. OSC stuck the the timelines they promised at the beginning. Installation team was excellent. They paid a lot of attention to detail. Was not in a hurry to finish and run. Made sure everything was perfect before leaving.

From end-to-end we had a very good experience with OSC. We purchased a 5m x 4m Ascend Veranda to cover a back patio. The sales team gave us different options and pricing, the surveyor understood exactly what we wanted and the deal was agreed. Delivery time was precise and the fitters did a very good job and left the place clean and tidy. I would recommend OSC.

We had a great buying experience!

From the original enquiry, dealing with Molly in sales who was super helpful, friendly and knowledgeable and helped us through the journey. She arranged a visit for us to the showroom and we talked to Mark who showed us a slightly different ‘Pod’ which when we saw it, fitted our plans perfectly. (it is definitely worth a visit to the showroom to get a better idea and you can see the actual’ Pods’)
There was no ‘hard sell’ just friendly advice.

We then had a survey done by Billy who came at a time to suit us, and again nothing was too much trouble. He explained how it would fit and made the necessary adjustments.

We had to wait a few weeks for the ‘Pod’ to arrive ( which we were aware of) and when it did, we arranged a suitable installation date.

The two fitters were very good and were polite, very hard working and professional and cleaned up every night. The whole installation took 3 days even though we had a day of rain and they just worked through it with no complaints.

The finished job is amazing and much better than we originally thought and we are really pleased.

We would highly recommend OSC. They are probably not the cheapest but the product is outstanding and the people at OSC are great to deal with.

Mike and Jackie King

Open Space Concepts recently carried out a double Vue Pod installation for me, they’re a very professional company and completed the project to the high standard specified within their brochure, they also kept all their installation date promises and their installation teams were a pleasure to have working around our property, I cannot recommend this company highly enough

We had our awning installed about 3 years ago now this company are amazing so helpful I had an issue with the awning a few months back and they came out next day with no charge really can’t thank you enough.

I had two drop down screens retro fitted to my glass veranda that was installed two years ago. Once again Dave and the team were excellent from the start to completion. We’re very happy with our finished product and would highly recommend OCS.

Great service from beginning to end. Good strong product that will last, and knowledgeable staff that could advise accordingly on the right choice of product to go with the house.

Extremely happy with the end result.

Great team ..office wise and workers . No hassle no stress and trust that the job is done exceptionally
well is what you want from a company ... and Open Space Concepts certainly tick all the boxes . All professional fitters and the quality of goods is very high end . Can't praise the company enough. Well done everyone who works for them .

The customer service and product is exceptional.
The initial enquiry instituted personal service from all the friendly staff, up to and including Dave , the owner.
There was no hard sell, just a demonstration, explanation and a price.
Charlotte kept us informed of the progress of the order at all times and the installation was arranged and executed on schedule.
The young men installed the pergola in record time, despite the atrocious weather. The finished product is testament to their ability and to their pride in their work.
I cannot praise the company enough

Pre sales information was clear, concise and delivered in a timely manner with no hard sell. The product arrived earlier than expected which was great, especially as we had everything ready. The team were just great, knew exactly what they were doing and got on with it in a professional manner and erected in 2 days plus a couple of hours to clean. The product itself is beautifully engineered and we can't say enough how satisfied we are all round. Thank you to everyone at OSC for a great job!

The team (2 guys) were very professional and knew what they were doing. After we discussed where the plug would go it didn't take them very long to install the awning. It looks even better than I thought it would and the wires are practically invisible. Great job.

Open Space Concepts were an absolute joy to deal with from start to finish. A special mention to Chris, Billy, and Charlotte, who are all absolute stars!

Chris spent a lot of time with me on the phone and over text making sure I was happy with the specs of my pergola and he answered any queries I had very quickly.

Billy was a really nice guy and he kept me up to date with when he would be visiting to measure.

I absolutely love my new pergola from OSC - it's the perfect space to complement our house and garden, and we can use it no matter what the weather.

I would highly recommend OSC to anyone who is looking to enhance their outdoor areas.

We purchased a property that had a sun awning, but no means to control it's operation. Therefore we contacted the manufacturer who is based in Belgium. They in turn passed on our details to Open Space Concepts here in the UK. Through the skills, expertise and product knowledge of one man, Dave, who advised and guided us through the process to organise a remote control and successfully pair it to a now factory reset awning, we now have a fully functioning sun awning. Dave went above and beyond what we expected and therefore we have no hesitation in giving this company a fantastic five star review.

From the start of the process with guidance on how to achieve what we wanted through to an amazingly superb installation crew of just two fantastic guys, I can't praise this company enough. They delivered what they promised, slightly before the promised date and every it the perfect piece of engineering marvel I had anticipated. Cannot praise a company like this highly enough in this day and age when most companies pass off mediocrity as being enough. OSC are way above what you might expect and I am delighted with what we have from them.
Wayne Buttery

This company is a con and would not trust them. I made an enquiry and received a call with a quote for £12,000 then a week later received another call told them the same information and was quoted £15,000 do not trust this company.

The reply back from this review is making me out to be a liar I got quoted two very different prices for exactly the same size dimensions so please don’t reply trying to say any different

We ordered a garden awning and were given a fair quote without any pushy sales. Communication was great throughout. The awning arrived sooner than expected, and the installation team were polite, efficient and the job done quickly. We are delighted with the product and overall great experience.

Communication with the Company re questions and placing the order was excellent and staff very polite and helpful. Fitting actually happened a day early the fitters were polite, friendly, helpful and very efficient.
Very pleased with the product and service. Certainly recommend them.

We are absolutely delighted with our Ambient glass room fitted by Open Space Concepts,The installation team were efficient and worked non stop and left everything clean and tidy.