Ozanda Avis 

173
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

These guys are an absolute clown show 🤡. After sending me another person's product, they gave me his name, address and phone number so I would on ship it to them (LS ill keep your details private). I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received two jumbo truck tail lights with reverse function. These are very good jumbo tail lights super brite and well made, come with e-mark certification. bloody love these lights quick service. G... Voir plus

Noté 5 sur 5 étoiles

World class Quality, I have just received 2 x sets of 250Kg bearing “camp kitchen/fridge” draw runners. These are huge 1422mm open to double 2844mm, perfect for my camper build. Jim, thankyou for yo... Voir plus

Noté 5 sur 5 étoiles

The delivery was poor, a tad slow to process order and extremely poor delivery service by Aramex. Unfortunately for buyers they are absolutely terrible. I can only imagine what’s it’s going to be... Voir plus

À propos de l'entreprise

  1. Espace Internet

Écrit par l'entreprise

At Ozanda, we offer high-quality products at affordable prices. Our range includes home and garden equipment, hardware and industrial supplies, as well as sports and fitness gear. With hundreds of thousands of products sold and a large base of satisfied customers, we take pride in our customer service. As a proudly Australian-owned and operated company, we are committed to serving our community with exceptional products and experiences.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 13 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(173)

82 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wonderful service

Wonderful service! Good condition and arrived on time. These are great gates. We love how easy they are to move around.

6 janvier 2026
Noté 1 sur 5 étoiles

Still haven't received my product

The Courier - Aramex has lost my goods. I have called so many times to complain to them and Ozanda and still unresolved. Incredibly frustrating.

5 janvier 2026
Logo de Ozanda

Réponse de Ozanda

Hi there,

We would like to clarify the delivery status based on the courier’s official tracking records.

Order timeline:
• Order placed: 04 Jan 2026
• Order dispatched: 05 Jan 2026 (within one business day)

Courier tracking details:

05 Jan 2026, 14:19 – Parcel collected by the courier in Melbourne

05 Jan 2026, 21:28 – Parcel in transit from Dandenong to Port Melbourne

06 Jan 2026, 09:23 – Parcel with local courier and out for delivery

06 Jan 2026, 11:14 – Delivery attempted; no one was available to receive the parcel

07 Jan 2026, 07:17 – The depot contacted the recipient to arrange redelivery and was awaiting delivery instructions

At the time the review was submitted on 12 Jan 2026, the shipment was still in active transit and remained under the courier’s control. Based on the tracking records, the parcel had not been lost.

Update:
13 Jan 2026, 16:48 – Parcel collected by the recipient in Melbourne

Kind regards,
Ozanda Customer Support Team

Noté 5 sur 5 étoiles

Works great

Works great, easy to put on. Feels solid and stable. Height adjustment is useful. No complaints so far.

19 décembre 2025
Noté 1 sur 5 étoiles

Are you still in business???

Are you still in business???
Is there anybody there to respond to emails, online forms and phone calls?
I have tried all three methods and still you ignore them, or perhaps you have closed down and didn't tell anyone.
SO RUDE AND UNPROFESSIONAL.

6 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Wrong product

Purchased replacement patio cover for a patio 4 x 3m as advertised on Web sites. Arrived went to fit to my 4 x 3m patio the same as the one showing on Web pages only to find it 40cm short and not possible to fit a patio measuring 4 x3m. Only to be told because it wasn't their patio product they couldn't help me and that I was to return it and they would charge me a 20% handling fee. And for me to pay postage I have clearly been sent the wrong product but they are not owning up to this fact, They have sent me the dimensions of 3,6m x 2.6m however the one they sent me 3,370m x 2,6m clearly not the right product

11 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid Ozanda - not a reputable company

I wish I read all the reviews before I made a purchase!
My experience was the same as all the other scathing reviews.
The item purchased was apparently in stock at time of order and then wasn't when I paid. Extremely long lead time as it 'had to be manufactured'. It arrived and was poor quality and not manufactured to a quality standard rendering it unusable. I was informed it was fine even after I sent photos detailing the problems. They will not reply to my emails now. Please do not use this company to purchase anything at all people!!!

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Got my address wrong when I put the…

Got my address wrong when I put the order in, they fixed it fast after I contacted them.Service was good on regard to keeping me updated on the delivery. Communication thronghout the transaction was excellent. Very happy with my purchase..cheers

24 septembre 2025
Noté 1 sur 5 étoiles

Don't believe a word they say

I called asked for stock of a bike for my sons birthday, told bike in stock will ship in 24 hours, next day, sorry not in stock, will upgrade you for 'free', then next 2 days a series of pointless questions, color, size etc, just buying time, then i chase up delivery, 4 days have gone by at this point, finally they tell me cannot dispatch for a further 4 days (would have been 9 days from purchase) my sons birthday would have been and gone, just a joke of a business.

19 septembre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus